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Flank

By Flank

4.9 out of 5 stars
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Flank Reviews (12)

Reviews

Flank Reviews (12)

4.9
12 reviews

Pros & Cons

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Jakob K.
JK
Small-Business (50 or fewer emp.)
"Great tool to handle legal and infoSc questions!"
What do you like best about Flank?

I now get answers in seconds rather than having to wait for hours or days. It's honestly made my work so much easier. Especially the slack integration is super helpful. I don’t need to login anywhere I can just post in legal<>sales like I usually would. Don’t need to think about it or learn anything new, it just works. Review collected by and hosted on G2.com.

What do you dislike about Flank?

It was a little slow for a few days, answers took around one minute. But it's resolved now so all good. Review collected by and hosted on G2.com.

JB
Mid-Market (51-1000 emp.)
"Mind blowing automated legal service"
What do you like best about Flank?

Legal OS helps us to deal with high volume legal requests. It gives our non legal teams instant answers based on our company’s own internal policies and playbooks. Review collected by and hosted on G2.com.

What do you dislike about Flank?

response speed a bit slow, but totally acceptable. This has to do with GPT4 but Legal Os are working on it and it has improved significantly over the past few weels! Review collected by and hosted on G2.com.

SS
Small-Business (50 or fewer emp.)
"super helpful!"
What do you like best about Flank?

Legal OS offers us a simple and intuitive no-code tool to quickly map complex legal problems. And to match the structuring, you can create the resulting documents at the same time. Review collected by and hosted on G2.com.

What do you dislike about Flank?

Our own Front-End differs to the one provided by Legal OS. So sometimes we have to trick around a bit to get the look we want. However, Legal OS supports us excellently in this! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Commercial Director at a company building tech for veterinary practice"
What do you like best about Flank?

As a commercial director, I'm often astounded by how much Legal OS has become an essential part of our operations, not just for me but for our entire team. One aspect of Legal OS that stands out is its democratizing effect on our team, particularly for junior members. By providing immediate access to legal information, it levels the playing field and empowers everyone to make informed decisions. It significantly reduces the likelihood of miscommunication or misunderstanding of legal/compliance facts when engaging with prospects, enhancing our credibility and professionalism. Review collected by and hosted on G2.com.

What do you dislike about Flank?

Honestly, it's hard to find much to dislike about Legal OS. If I had to nitpick, I might say that it’s too good at its job, leaving me with far fewer excuses to take a coffee break while waiting for legal responses. A small price to pay. Review collected by and hosted on G2.com.

TI
Small-Business (50 or fewer emp.)
"Great for high volume queries"
What do you like best about Flank?

We found the setup of LOS v simple and onboarding only took fifteen mins or so. This is a significant departure from the sluggish onboarding we've experienced with older tools. Obviously this is helped by LOS being just a solid and intuitive app, esp. considering how new it is. Review collected by and hosted on G2.com.

What do you dislike about Flank?

Not applicable yet. We've found it meets our needs. Review collected by and hosted on G2.com.

Sebastian O.
SO
Small-Business (50 or fewer emp.)
"Outstanding ability to automate complex legal documents easily."
What do you like best about Flank?

The ability to automate legal documents based on custom decsion trees is unparalleld. We rely on their solution which is deeply integrated in our software stack. It is worth mentioning, that their technology internally works on programming language which the folks at LegalOS built in house. We have not seen any other solution on the market which offers this level of power. Review collected by and hosted on G2.com.

What do you dislike about Flank?

We do not see anything which can be disliked about LegalOS, because they are the only ones offering what they offer. Furthermore new updates are comming every 2-3 weeks. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Small-Business (50 or fewer emp.)
"Easy to use, efficient and improved my productivity - highly recommended!"
What do you like best about Flank?

I've been using Legal OS for a few months now and I'm really impressed with how it's streamlined my workflow. The integrations with other tools have been a game-changer for me and the easy-to-use interface has made managing query handling much simpler. I highly recommend Legal OS to anyone looking for a reliable and efficient way to get answers to their legal questions. Review collected by and hosted on G2.com.

What do you dislike about Flank?

Nothing to note that I dislike about the system, the benefits have been significant and so nothing worth noting. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise (> 1000 emp.)
"Game changer"
What do you like best about Flank?

Legal OS is a fantastic platform that has made my query handling much more efficient. The integrations with other tools have been a game-changer for me and by making it my go-to platform for all risk related legal queries. Review collected by and hosted on G2.com.

What do you dislike about Flank?

I only started using legal os recently and so far there’s no much to not like. There’s currently no feature for escalations, and will be an important feature for us. However, I’ve been informed this is already on the roadmap. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Super fast roll out, easy to use and saving us so much time"
What do you like best about Flank?

The Slack integration is a game-changer for our legal team, saving us countless hours answering repetitive questions. The adoption process was a breeze, and even sales and CS teams are raving about it. Thanks to Legal OS, we're able to streamline our processes and focus on what really matters. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Flank?

At this moment there is nothing to dislike Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market (51-1000 emp.)
"Kills most repetitive (legal) requests and save so much time!"
What do you like best about Flank?

All the communication with our Legal-Team, which was decentralized beforehand, now flows within one stream.

Additionally barely got waiting time on most of my requests.

Also Legal OS have been very supportive & flexible with requests for individual use cases. Review collected by and hosted on G2.com.

What do you dislike about Flank?

They were pretty strict about their customer-profile, took a few discovery meetings to confirm we match their criteria. Review collected by and hosted on G2.com.

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