Fiserv Engagement Advantage

3.4
(6)

Insurance management solution for administering policies, claims, and reinsurance.

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Fiserv Engagement Advantage Reviews

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Showing 6 Fiserv Insurance Administration reviews
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Michael C.
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Verified Current User
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"Fiserv - Prologue Financials is a great software"

What do you like best?

As a general ledger software it provides all the functions needed so you don't need to use any other software. It allows you to easily enter journal entries and generate a variety of financial reports. Even though it has most of the functions you need you are also capable of syncing it with other software if you are in a specialized industry. It's ability to import this other data is really strong and causes no issues with the reports being run. You can also have additional features like accounts payable to make it even more comprehensive.

What do you dislike?

What I really dislike most is the interface because despite how good the functions are, it is not the most user friendly. The basic menu doesn't really provide the best description of what's in section. In each section there are so many tiers of reports and data entry windows that it sometimes difficult to find what you need. As a personal pet peeve the pictures of the buttons don't really accurately represent what their function is.

Recommendations to others considering the product:

If you can get past the sub-par interface then you get to use a really good software that will meet your needs. If you ever have any issues the customer support have been very responsive.

What problems are you solving with the product? What benefits have you realized?

As a comprehensive general ledger software it allows you to do everything you need for accounting in one place. The financial statements and reports that it can generate are extremely helpful and allow you to easily assess the current entity, Using these we have been capable of seeing the month to month and year to year changes and impact.

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Jessica M.
Validated Reviewer
Review Source
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Fiserv review "

What do you like best?

I like the color coded flags for each loan. It lets you easily see important factors for the loans

What do you dislike?

Having to manually enter loan information is difficult. I also dislike having to load two loans for one loan with two mortgages

What problems are you solving with the product? What benefits have you realized?

Keeping track of loans and loading incoming loans. I used this to load new bankruptcy filings

What Insurance Billing solution do you use?

Thanks for letting us know!
UF
User in Financial Services
Validated Reviewer
Review Source
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"Awesome product for mortgage "

What do you like best?

I love the storage and the ability to house so many different entities of the mortgage from ARM adjustment history to reporting to SFDMS

What do you dislike?

The cost for ALL portions of fiserv is costly it's worth it but is costly

Recommendations to others considering the product:

Get it

What problems are you solving with the product? What benefits have you realized?

It is used to do multiple services such as calculating what the interest rate is going to adjust to as well as keeping payment history for escrow disbursements

AF
Administrator in Financial Services
Validated Reviewer
Review Source
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"Decent Product"

What do you like best?

As an administrator, I like to have a great deal of control over the access that is provided to the user, Fiserv Insurance Administration provides that capability

What do you dislike?

At times, the menu's can seem a bit redundant, which slows down the process.

What problems are you solving with the product? What benefits have you realized?

The Fiserv Insurance Administration tool allows for easy user administration, while still allowing for the maximum amount of control over access levels.

U
User
Validated Reviewer
Review Source
content

"Good Company "

What do you like best?

My experience with Fiserv insurance has been good. I’ve had few technical problems but customer service was very helpful in resolving my issues.

What do you dislike?

I’m currently using the product. I’ve had no problems.

What problems are you solving with the product? What benefits have you realized?

I’ve realized that the administration unique way of solving problems. If they aren’t aware of the solution. They will connect you to the right department.

UR
User in Real Estate
Validated Reviewer
Review Source
content

"Fiserv review"

What do you like best?

Fiserv is efficienct and easy to navigate

What do you dislike?

The user interface is quite old and I find the way the data is organized to not be intuitive

What problems are you solving with the product? What benefits have you realized?

Quickly able to retrieve loan and financial information securely

Kate from G2

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