[ Firstbase Reviews ](https://www.g2.com/products/firstbase-firstbase/reviews) [ Firstbase Reviews ](https://www.g2.com/products/firstbase-firstbase/reviews) # Firstbase Pricing Overview [Editedit](https://my.g2.com/firstbase-firstbase/pricings) **Firstbase has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Firstbase to obtain current pricing. Mid-Market $$$$ ##### 27% more expensive than the avg. Other IT Infrastructure product [Read Mid-Market Reviews](https://www.g2.com/products/firstbase-firstbase/reviews?filters%5Bcompany_segment%5D%5B%5D=180) Custom depending on regions, specifications, and employee count. Pricing information for Firstbase is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Firstbase must be conducted with the seller. Pricing information was last updated on May 16, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 4 months ### Average Discount 11% ### Perceived Cost $$$$$ [ ![Akia](https://images.g2crowd.com/uploads/product/hd_favicon/4c7854386c2a58c19998cbee0dfd5488/akia.svg "Akia") Sponsored Akia Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Nexthink](https://images.g2crowd.com/uploads/product/hd_favicon/4601e5537b06d6754cb8771c73aa7f4d/nexthink.svg "Nexthink") Nexthink 4.6/5 (345) ](https://www.g2.com/products/nexthink/reviews) [ ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5 (4,037) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Chrome Enterprise](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d411eb490c30b3a8eb6bf56f537e4d45/chrome-enterprise.png "Chrome Enterprise") Chrome Enterprise 4.7/5 (1,734) ](https://www.g2.com/products/chrome-enterprise/reviews) [ View All Alternatives ](https://www.g2.com/products/firstbase-firstbase/competitors/alternatives) ## Firstbase Alternatives Pricing The following is a quick overview of editions offered by other [Other IT Infrastructure Software](https://www.g2.com/categories/other-it-infrastructure) | ![Germain UX](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8127d7fea35a574718cc58767bbef3f2/germain-ux.png) [Germain UX](https://www.g2.com/products/germain-ux/reviews) ##### Starter | Free Trial100 Users Per Month | - All Features - 1h basic support/day - 1h advanced support/day | | ![Thena](https://images.g2crowd.com/uploads/product/image/small_square/small_square_36f2a19cc6bcb73f8af37d9a10fe7709/thena.png) [Thena](https://www.g2.com/products/thena/reviews) ##### Free | Free10 Users | Set up end-to-end customer support. - Tickets - Team boards - Custom statuses - Custom fields - Forms - Routing - SLA - CSAT - Auto-responders - Insights - Slack - Email - Help centers - HubSpot integration - Jira integration - Salesforce integration [Show More](javascript:void(0);) | | ![Teamviewer DEX](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer-dex.png) [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) ##### DEX Standard | Contact Us | Start solving digital experience challenges step-by-step with foundational capabilities. - TeamViewer DEX Intelligence: Intelligent Insights - Endpoint Troubleshooting - Endpoint Automation - Content Distribution: for Microsoft Endpoint Configuration Manager - Inventory Insights - Experience Analytics - Employee Sentiment - M365 Monitoring: Powered by Exoprise [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various Firstbase alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Firstbase Pricing Reviews (2) ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 12/10/2025 More Options - "Effortless to Use with Outstanding Support" 5/5 What do you like best about Firstbase? The product is easy to use, encourages a get-it-done attitude, and offers excellent support whenever something goes wrong. Review collected by and hosted on G2.com. What do you dislike about Firstbase? Pricing can be quite a challenge if your business operates globally. Review collected by and hosted on G2.com. What problems is Firstbase solving and how is that benefiting you? I appreciate the worldwide shipping options, as well as the focus on the laptop lifecycle and the purchasing process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Senior IT Systems Engineer Mid-Market (51-1000 emp.) 12/12/2025 More Options - "Game Changer for Managing Equipment Across a Distributed Workforce" 4.5/5 What do you like best about Firstbase? Firstbase has made managing remote employee equipment incredibly easy. The platform is intuitive, reliable, and has significantly reduced the time we spend onboarding new hires each week. It’s such a relief to offload the heavy lifting to a partner we trust. Our Customer Onboarding & Success Manager, Paige, has been fantastic to work with. She guided us through implementation step by step and ensured a smooth, successful rollout. She’s always quick to coordinate with the right teams at Firstbase to provide updates on logistics, integrations, pricing, and technical support, making the entire experience painless. We’ve also had the opportunity to engage with the product team, share feature requests, and review their roadmap. The recent release of advanced filters has been a great enhancement for our workflows, and we’re confident the platform will continue to evolve in ways that support our needs. Review collected by and hosted on G2.com. What do you dislike about Firstbase? One area where we ran into challenges was with the integration for our HRIS, which Firstbase provides through Merge.dev. We entered implementation assuming the integration would work out of the box with our existing processes, but we discovered a limitation in how our HRIS handles new hires versus active employees. New hires aren’t created as employee records until after they complete their onboarding tasks, yet Firstbase relies on those employee records to identify new hires and trigger welcome emails. By the time the record exists, it’s already too late in the workflow for timely equipment delivery. To be clear, this behavior is an HRIS limitation, not a Firstbase issue. However, we were hoping Firstbase would be more familiar with the nuances of the integration they provide and flag this as a potential challenge during implementation. Ultimately, we built a custom automation using the Firstbase API to deliver the onboarding experience we needed. Review collected by and hosted on G2.com. What problems is Firstbase solving and how is that benefiting you? Firstbase solves the operational and logistical challenges of managing equipment for a distributed workforce. The biggest benefits for us are the time savings, improved visibility, and the ability to deliver a consistent, customizable new-hire onboarding experience. Firstbase has streamlined both our onboarding and offboarding workflows and given us confidence that every employee receives exactly what they need, when they need it. Review collected by and hosted on G2.com. 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