Firstbase Pricing Overview

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Firstbase has not provided pricing information for this product or service. This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Firstbase to obtain current pricing.

Mid-Market

$$$$

27% more expensive

than the avg. Other IT Infrastructure product

Read Mid-Market Reviews

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

4 months

Average Discount

11%

Perceived Cost

$$$$$

Top-Rated Alternatives

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Firstbase Alternatives Pricing

The following is a quick overview of editions offered by other Other IT Infrastructure Software

Germain UX Starter	Free Trial100 Users Per Month	All Features 1h basic support/day 1h advanced support/day
Thena Free	Free10 Users	Set up end-to-end customer support. Tickets Team boards Custom statuses Custom fields Forms Routing SLA CSAT Auto-responders Insights Slack Email Help centers HubSpot integration Jira integration Salesforce integration Show More
MXToolbox MxToolbox Delivery Center	Starting at $129.00Per Month	Inbox Placement Analysis Recipient Complaint Reporting Email Delivery Performance Reports Email Configuration Analysis Adaptive Sender Blacklist Monitoring Inbound + Outbound Mailflow Monitoring Show More

Various alternatives pricing & plans

Pricing information for the above various Firstbase alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Firstbase Pricing Reviews

(2)

Daniel O.

IT Support

Enterprise (> 1000 emp.)

12/8/2025

"Effortless Equipment Ordering with an Intuitive Interface"

5/5

What do you like best about Firstbase?

The interface is extremely easy to use, making it simple for us to order equipment for users without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Firstbase?

Shipping times in certain regions may be a bit longer than expected. However, this isn't always the company's fault, as delays can often be caused by issues with the courier service. Review collected by and hosted on G2.com.

What problems is Firstbase solving and how is that benefiting you?

FirstBase streamlines the user onboarding process by allowing you to select the requested equipment, place the order, and then let them handle everything else. They reach out to the user to confirm shipment and provide tracking information, making the process smooth and straightforward.

When it comes to offboarding, FirstBase acts as an effective intermediary between the company and the departing user, which is particularly helpful in challenging situations. This extra layer helps reduce stress and often leads to equipment being returned more reliably. Review collected by and hosted on G2.com.

Jason M.

Manager, IT Engineering

Mid-Market (51-1000 emp.)

5/16/2025

"We do not worry about equipment anymore"

4/5

What do you like best about Firstbase?

It replaces the manual work of at least two people. We have eliminated all service desk hardware requests with Firstbase Self-Service. Their APIs also have allowed us to automate complex onboarding, retrievals and keep our inventory up to date. Minimum inventory levels also removed the worry of constantly having to monitor and buy inventory. Review collected by and hosted on G2.com.

What do you dislike about Firstbase?

The GUI can be overwhelming once you start adding products and have to manage multiple regions. Things get purchased quickly as well, it would be nice to have a simple Cost Analysis page so I know how much we are spending globally. Review collected by and hosted on G2.com.