FireStart Reviews & Product Details

FireStart empowers people and technology to perform as one™. Our collaborative process automation ecosystem connects the dots between people, applications, and software robots. We take pride in continuously empowering some of the world’s most prominent organizations in their digital transformation journey to reduce costs, improve cycle times and boost customer experience.

Seller

FireStart

Languages Supported

German, English, French, Italian, Spanish, Chinese (Simplified)

Product Description

FireStart provides professional process planning, intelligent workflow automation, and profound process analytics in one unified tool.

Overview by

Daniela Hinteregger

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FireStart Media

FireStart Demo - FireStart-BPM-Feautres-execute-Workflow.png

Workflow Automation: Transform your processes into executable workflows by connecting them to your IT systems with just a few clicks and a graphical connection wizard.

FireStart Demo - FireStart-BPM-Features-improve-ProcessPortal.png

Process Intelligence: FireStart provides a peek into the depths of your process execution metrics, giving you real insight into your process performance.

FireStart Demo - FireStart-BPM-Features-model-ProcessLandscape.png

Process Modelling: Enhanced process modelling allows you to build complex flowcharts and manage process documents, resources, risks and IT systems with performance metadata.

FireStart Reviews (16)

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Jan V.

Social Media Tischler

11/3/2025

"Simple process modeler with excellent customer service"

4.5/5

What do you like best about FireStart?

I greatly appreciate that FireStart allows me to easily model my processes, especially through the intuitive drag-and-drop feature. This feature makes it extremely easy to visually represent processes and automate them if needed, which provides me with enormous clarity. Additionally, I find it extremely valuable that I can save my processes and represent them visually, which allows my employees to access them at any time, thus facilitating collaboration. I also find the use as both an on-premise and cloud solution excellent, as it gives me access to the solution from anywhere. The customer service from FireStart is great, which is why it would be a reason for me to purchase the software again. Overall, FireStart significantly eases my work through its user-friendliness and extensive features for process modeling and automation. Review collected by and hosted on G2.com.

What do you dislike about FireStart?

The graphic of the on-premise solution could be more modern. Review collected by and hosted on G2.com.

Johanna S.

Head of process management

Mid-Market (51-1000 emp.)

9/2/2021

"Very advanced and modern tool to map processes, role models, workflows within a company"

5/5

What do you like best about FireStart?

- very simple overview for process owners

- very easy handling for process modeling

- Fulfillment of the ISO9001 standard requirements

- modern surface

- great and fast support team

- great help and requested changes are taken very seriously and if they make sense usually implemented quickly or otherwise an alternative solution is offered Review collected by and hosted on G2.com.

What do you dislike about FireStart?

- In the process portal, the settings regarding the English language should be more consistent

- Better overview per user, where this user is stored everywhere (e.g. process owner, user etc.) Review collected by and hosted on G2.com.

Recommendations to others considering FireStart:

- Use the possibility of test licenses and visit possibly companies, which already use FireStart - this will convince you fast Review collected by and hosted on G2.com.

What problems is FireStart solving and how is that benefiting you?

- Better overview of our processes and roles in the company

- At the moment, we have only set a workflow for approving processes - but in the long run, many release topics can hopefully be mapped via workflows in FireStart Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hello,

Thank you, what an amazing review!

Your feedback is much appreciated and very helpful, we are happy that FireStart is being such a support to your team.

Martin H.

Head ICT Application Services

Mid-Market (51-1000 emp.)

3/10/2021

"FireStart BPMS easy to use for process modelling and capable for business workflows"

4.5/5

What do you like best about FireStart?

Easy to use process modelling functions and its capability to create and run automates business process workflows Review collected by and hosted on G2.com.

What do you dislike about FireStart?

even it is called "low code" the effort to build halfway complex automated business process workflows is pretty effortful Review collected by and hosted on G2.com.

What problems is FireStart solving and how is that benefiting you?

we use FireStart BPMS twofold:

a) standardized and company wide aligned business process modelling accross all units ensuring to keep the same language and levels. this increases the company integration, harmonization and internal communication and efficiency

b) define, build and run simple to pretty complex automated business workflows integrating the ERP and oder systems Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hello,

Thank you for the review and helpful feedback. It's great to see all the areas FireStart is useful to you!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/8/2021

"IT Consultant for BPM with a focus on FireStart iBPMS"

5/5

What do you like best about FireStart?

- quick Wins for digitization of processes via low code approach

- many predefined activities

- easy connection to third-party systems via business entities

- possibility to enhance forms via html control if needed

- task deployment via MS Teams or direct delivery into Outlook (form is rendered if plugin is installed) Review collected by and hosted on G2.com.

What do you dislike about FireStart?

- deputy regulation only in client

- so far no form templates can be created (but planned)

- no integrated escalation of tasks (needs to be modeled separately) Review collected by and hosted on G2.com.

Recommendations to others considering FireStart:

easy to evaluate with free trial without the need to setup own hardware Review collected by and hosted on G2.com.

What problems is FireStart solving and how is that benefiting you?

- digital release workflows

- quick realization of on boarding workflows

- easy to onboard new employees

- transfer information between different systems via rest calls Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hello,

Thank you for the review and feedback. Glad to see FireStart being used as a solution in that many cases.

Ulrich V.

Chief Product Officer

Mid-Market (51-1000 emp.)

3/15/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Firestart is a very good BPA Tool."

5/5

What do you like best about FireStart?

The Model designer is very intuitive and comfortable. Creating and editing models works perfectly.

Firestart is easy to learn. It really is low code. Other tools that I have seen tell they are low code, but instead you really need a developer. Review collected by and hosted on G2.com.

What do you dislike about FireStart?

Access to different systems is not uniform Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hi,

Thank you for the review and awesome feedback. We are happy that you find FireStart that easy to work with!

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

3/3/2021

"Firestart in transport company"

5/5

What do you like best about FireStart?

Possibility to automate notification and execution/escalation structure between different departments.

Option of filling word or pdf documents also is very usefull and can be used in many cases to automate administration procedures.

Support team reacts very quickly and professionally on requests. Review collected by and hosted on G2.com.

What do you dislike about FireStart?

Software is difficult to start with at the begining. Configuration might be confusing. Available documentation is rather basic. It is definitly good move that Firestart team is now working on preparing workflows examples and entire Academy structure to make learning process of Firestart easier. Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hello,

Thank you for an excellent review and feedback. We are happy that FireStart helps you to save time and automate better.

Academy structure and comprehensive, in-depth documentation are now our focus, so great feedback there!

Christoph H.

Sales Manager

Enterprise (> 1000 emp.)

3/8/2021

"Best BPM an Process Automation Framework in Town"

5/5

What do you like best about FireStart?

BPM & Workflow Automation in one integraed Tool. If no Interface to other Applikations is an place you can use the UiPath RPA integration for automation Review collected by and hosted on G2.com.

What do you dislike about FireStart?

actually nothing, we are in a good realtionship Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hi,

Thank you a lot for the review and feedback. We are super glad that you appreciate the Workflow Automation integrations!

Patrick W.

Manager IT

Mid-Market (51-1000 emp.)

3/3/2021

"Success for our organisation!"

5/5

What do you like best about FireStart?

Technical and functional support. Let's you think out of the box and really makes processes quick! Review collected by and hosted on G2.com.

What do you dislike about FireStart?

I really can't think of something I dislike Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hello Patrick,

Thank you for a thoughtful review and feedback.

We are delighted that FireStart helps to speed up your processes!

Mike P.

Senior Director

5/19/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Useful and robust Process modelling and Workflow Tool"

4.5/5

What do you like best about FireStart?

Ease of use. Supportive service. Good use cases Review collected by and hosted on G2.com.

What do you dislike about FireStart?

Installation takes a bit of time with Enterprise edition Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hello,

Thank you very much for the feedback and positive review!

Martin M.

Head of Collaboration and Cloud Productivity

Mid-Market (51-1000 emp.)

3/9/2021

"Perfect tool for BPM and Automation!"

5/5

What do you like best about FireStart?

Great intuitive Workflow and Forms Designer that perfect interact with other systems like SharePoint, TEAMS,... Review collected by and hosted on G2.com.

What do you dislike about FireStart?

The roadmap for future features and improvements could be more transparent. Review collected by and hosted on G2.com.

Response from Iveta R. of FireStart

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Hi,

Thank you for the fantastic review. We are glad that FireStart helps you with so many tasks!