# FireStart Reviews **Vendor:** FireStart **Category:** [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 16 ## About FireStart FireStart empowers people and technology to perform as one™. Our collaborative process automation ecosystem connects the dots between people, applications, and software robots. We take pride in continuously empowering some of the world’s most prominent organizations in their digital transformation journey to reduce costs, improve cycle times and boost customer experience. ## FireStart Reviews ### 1. Simple process modeler with excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Jan V. | Social Media Tischler **Reviewed Date:** November 03, 2025 **What do you like best about FireStart?** I greatly appreciate that FireStart allows me to easily model my processes, especially through the intuitive drag-and-drop feature. This feature makes it extremely easy to visually represent processes and automate them if needed, which provides me with enormous clarity. Additionally, I find it extremely valuable that I can save my processes and represent them visually, which allows my employees to access them at any time, thus facilitating collaboration. I also find the use as both an on-premise and cloud solution excellent, as it gives me access to the solution from anywhere. The customer service from FireStart is great, which is why it would be a reason for me to purchase the software again. Overall, FireStart significantly eases my work through its user-friendliness and extensive features for process modeling and automation. **What do you dislike about FireStart?** The graphic of the on-premise solution could be more modern. **What problems is FireStart solving and how is that benefiting you?** I find that FireStart allows me to easily model and store processes, so my team can access them at any time. The visual representation creates clarity and facilitates the automation of processes. ### 2. Very advanced and modern tool to map processes, role models, workflows within a company **Rating:** 5.0/5.0 stars **Reviewed by:** Johanna S. | Head of process management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about FireStart?** - very simple overview for process owners - very easy handling for process modeling - Fulfillment of the ISO9001 standard requirements - modern surface - great and fast support team - great help and requested changes are taken very seriously and if they make sense usually implemented quickly or otherwise an alternative solution is offered **What do you dislike about FireStart?** - In the process portal, the settings regarding the English language should be more consistent - Better overview per user, where this user is stored everywhere (e.g. process owner, user etc.) **Recommendations to others considering FireStart:** - Use the possibility of test licenses and visit possibly companies, which already use FireStart - this will convince you fast **What problems is FireStart solving and how is that benefiting you?** - Better overview of our processes and roles in the company - At the moment, we have only set a workflow for approving processes - but in the long run, many release topics can hopefully be mapped via workflows in FireStart **Official Response from Iveta R.:** > Hello, Thank you, what an amazing review! Your feedback is much appreciated and very helpful, we are happy that FireStart is being such a support to your team. ### 3. FireStart BPMS easy to use for process modelling and capable for business workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Martin H. | Head ICT Application Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2021 **What do you like best about FireStart?** Easy to use process modelling functions and its capability to create and run automates business process workflows **What do you dislike about FireStart?** even it is called "low code" the effort to build halfway complex automated business process workflows is pretty effortful **What problems is FireStart solving and how is that benefiting you?** we use FireStart BPMS twofold: a) standardized and company wide aligned business process modelling accross all units ensuring to keep the same language and levels. this increases the company integration, harmonization and internal communication and efficiency b) define, build and run simple to pretty complex automated business workflows integrating the ERP and oder systems **Official Response from Iveta R.:** > Hello, Thank you for the review and helpful feedback. It's great to see all the areas FireStart is useful to you! ### 4. IT Consultant for BPM with a focus on FireStart iBPMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about FireStart?** - quick Wins for digitization of processes via low code approach - many predefined activities - easy connection to third-party systems via business entities - possibility to enhance forms via html control if needed - task deployment via MS Teams or direct delivery into Outlook (form is rendered if plugin is installed) **What do you dislike about FireStart?** - deputy regulation only in client - so far no form templates can be created (but planned) - no integrated escalation of tasks (needs to be modeled separately) **Recommendations to others considering FireStart:** easy to evaluate with free trial without the need to setup own hardware **What problems is FireStart solving and how is that benefiting you?** - digital release workflows - quick realization of on boarding workflows - easy to onboard new employees - transfer information between different systems via rest calls **Official Response from Iveta R.:** > Hello, Thank you for the review and feedback. Glad to see FireStart being used as a solution in that many cases. ### 5. Firestart is a very good BPA Tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Ulrich V. | Chief Product Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about FireStart?** The Model designer is very intuitive and comfortable. Creating and editing models works perfectly. Firestart is easy to learn. It really is low code. Other tools that I have seen tell they are low code, but instead you really need a developer. **What do you dislike about FireStart?** Access to different systems is not uniform **What problems is FireStart solving and how is that benefiting you?** Process Automation for our company and BPA project implementations for customers We had very successful projects with relatively short implementation time. We see a high customer satisfaction. **Official Response from Iveta R.:** > Hi, Thank you for the review and awesome feedback. We are happy that you find FireStart that easy to work with! ### 6. Firestart in transport company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2021 **What do you like best about FireStart?** Possibility to automate notification and execution/escalation structure between different departments. Option of filling word or pdf documents also is very usefull and can be used in many cases to automate administration procedures. Support team reacts very quickly and professionally on requests. **What do you dislike about FireStart?** Software is difficult to start with at the begining. Configuration might be confusing. Available documentation is rather basic. It is definitly good move that Firestart team is now working on preparing workflows examples and entire Academy structure to make learning process of Firestart easier. **What problems is FireStart solving and how is that benefiting you?** Notification between different departments. Automation of emails sent to clients. Employee onboarding and offboarding procedures. Saves time and prevent mistakes. **Official Response from Iveta R.:** > Hello, Thank you for an excellent review and feedback. We are happy that FireStart helps you to save time and automate better. Academy structure and comprehensive, in-depth documentation are now our focus, so great feedback there! ### 7. Best BPM an Process Automation Framework in Town **Rating:** 5.0/5.0 stars **Reviewed by:** Christoph H. | Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about FireStart?** BPM & Workflow Automation in one integraed Tool. If no Interface to other Applikations is an place you can use the UiPath RPA integration for automation **What do you dislike about FireStart?** actually nothing, we are in a good realtionship **What problems is FireStart solving and how is that benefiting you?** End 2 end BPM and Process monitoring - find your Painpoints within your processes **Official Response from Iveta R.:** > Hi, Thank you a lot for the review and feedback. We are super glad that you appreciate the Workflow Automation integrations! ### 8. Success for our organisation! **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick W. | Manager IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2021 **What do you like best about FireStart?** Technical and functional support. Let's you think out of the box and really makes processes quick! **What do you dislike about FireStart?** I really can't think of something I dislike **What problems is FireStart solving and how is that benefiting you?** Processes with a lot of manual work. **Official Response from Iveta R.:** > Hello Patrick, Thank you for a thoughtful review and feedback. We are delighted that FireStart helps to speed up your processes! ### 9. Useful and robust Process modelling and Workflow Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mike P. | Senior Director **Reviewed Date:** May 19, 2021 **What do you like best about FireStart?** Ease of use. Supportive service. Good use cases **What do you dislike about FireStart?** Installation takes a bit of time with Enterprise edition **What problems is FireStart solving and how is that benefiting you?** Process Modelling for process redesign; Workflow automation. Process mapping **Official Response from Iveta R.:** > Hello, Thank you very much for the feedback and positive review! ### 10. Perfect tool for BPM and Automation! **Rating:** 5.0/5.0 stars **Reviewed by:** Martin M. | Head of Collaboration and Cloud Productivity, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about FireStart?** Great intuitive Workflow and Forms Designer that perfect interact with other systems like SharePoint, TEAMS,... **What do you dislike about FireStart?** The roadmap for future features and improvements could be more transparent. **What problems is FireStart solving and how is that benefiting you?** Each requirement, that follows a process, can be realized with FireStart like digital document signatures, approvals, transfer data from one system to anoter - based on user inputs or triggers. **Official Response from Iveta R.:** > Hi, Thank you for the fantastic review. We are glad that FireStart helps you with so many tasks! ### 11. Support in digitization. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2021 **What do you like best about FireStart?** Standardization and introduction of a uniform quality standard. FireStart has an open ear for the customers. **What do you dislike about FireStart?** Usability is a bit unintuitive in some areas. Self-service still needs improvement. However, I am optimistic that this will change in the future. **What problems is FireStart solving and how is that benefiting you?** Large and small process models. Onboarding and offboarding, requirements of any kind. **Official Response from Iveta R.:** > Hello, thank you very much - we are really pleased that you took the time to leave a review. Your feedback is very valuable to us. ### 12. good cooperation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about FireStart?** short communication channels, solution-oriented approaches **What do you dislike about FireStart?** compared to Microsoft Platforms a little slower in integration with other O365 products **What problems is FireStart solving and how is that benefiting you?** Process Modelling Workflow Automation **Official Response from Iveta R.:** > Hi, Thank you for the review and feedback! ### 13. Very intuitive and clear for working. Very helpful support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about FireStart?** Many usability features like drag and drop, pre-configured color codes make getting started easier. Personalization is easy to implement. Very accommodating service and support with questions. **What do you dislike about FireStart?** Small bugs that require big workarounds, e.g., incorrect arrangement of elements and auto-layout without options. **What problems is FireStart solving and how is that benefiting you?** Documentation of processes, clear and concise presentation, and easy modeling **Official Response from Iveta R.:** > Hello! Thank you very much for your feedback! We are glad that we could help. ### 14. marketing automation in the automotive industry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about FireStart?** ease of use, great visability, excellent customer service **What do you dislike about FireStart?** not enough templates available for business users **Recommendations to others considering FireStart:** try the free trail first **What problems is FireStart solving and how is that benefiting you?** process modeling and marketing automation **Official Response from Iveta R.:** > Hello, Thank you for a nice review and practical feedback! ### 15. Easy to use even for users without deep technical know how **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about FireStart?** Modelling in flow chart notation and BPMN 2.0 **What do you dislike about FireStart?** Performance of the client and UI Design sometimes oldschool **What problems is FireStart solving and how is that benefiting you?** Digital Release Workflow, Data Management, etc. **Official Response from Iveta R.:** > Hi, Thank you for the review. We are happy that FireStart helps you improve your workflows and appreciate the feedback! ### 16. Competent Sales Staff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2021 **What do you like best about FireStart?** Multilingual nice people with good listening **What do you dislike about FireStart?** Hard to get a Technical Solution person for teh details **What problems is FireStart solving and how is that benefiting you?** Workflow automation **Official Response from Iveta R.:** > Hello, Thank you for the neat review and feedback! ## FireStart Discussions - [What is FireStart used for?](https://www.g2.com/discussions/what-is-firestart-used-for) - [View FireStart pricing details and edition comparison](https://www.g2.com/products/firestart/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A32%3A46+-0500&secure%5Bsession_id%5D=6fc76b2f-60a8-483f-8aab-b32b53e42f8a&secure%5Btoken%5D=7ad4657a34300402587a447df93192456b62c8fcec89be356021714b6f771990&format=llm_user) ## FireStart Features **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Data Control** - Data Migration - Data Synchronization - Data Security **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top FireStart Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Appian](https://www.g2.com/products/appian/reviews) - 4.5/5.0 (420 reviews) - [Kissflow](https://www.g2.com/products/kissflow/reviews) - 4.3/5.0 (560 reviews)