--- title: 20 Miles Reviews meta_title: '20 Miles Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how 20 Miles works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 14 scale: '5' date_modified: '2026-05-05' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # 20 Miles Reviews **Vendor:** 20Miles **Category:** [Email Tracking Software](https://www.g2.com/categories/email-tracking) **Average Rating:** 4.1/5.0 **Total Reviews:** 14 ## About 20 Miles Fileboard is a sales engagement and smart outreach platform that shortens your sales cycle with tools for productivity and customer insight. Our AI-enabled features allow sales teams to see key engagement metrics in real time, know exactly when to follow up, and identify who is most likely to respond. With pre-built and proven workflows, a suite of sales productivity tools, and an award winning salesforce integration, Fileboard makes your process more efficient without breaking your existing one. Our suite of features are made to accommodate your team’s different roles and increase efficiency throughout your process. Join customers like Oracle, NBC, and hundreds more satisfied sales professionals who have seen their sales volume and account size increase with Fileboard. ## 20 Miles Reviews ### 1. A reminder of task management abilities. **Rating:** 4.5/5.0 stars **Reviewed by:** Elion-Jee A. | Software Developer (External Consultant), Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2020 **What do you like best about 20 Miles?** 20 Miles is a great application for alerting us about the daily do and don’ts. Its usage is very beneficial in managing the tasks and its detail. The documentation is another excellent feature within this tool. The whole system can run by using its strategies and ideas. Once you have to install the application to the system to run your company. The managing ability is so commendable and we never need to remember the dates of any project. **What do you dislike about 20 Miles?** The application can segment the different parts of the project but it’s very difficult to assess the promotions with task management revenue. Networking across the system plays an important role to begin this tool. **What problems is 20 Miles solving and how is that benefiting you?** 20 Miles is an excellent application in making the revolutionary developments in making the promotions. The whole system is up to the mark by using the solid plans and ideas presented by this application. We can communicate with clients easily and there is trouble in making the new strategies while using the previous one. The detailing is very authenticate with promotional values and we can use the plans without any problem because of the documentation and segmentation across the project management. ### 2. Regret making the change to fileboard **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2018 **What do you like best about 20 Miles?** Nothing at the moment. We have had a number of issues and are looking for a new vendor asap. **What do you dislike about 20 Miles?** My experience with fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired. I received more complaints from my team in 6 months using fileboard than 2 years using a competing product. We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with fileboard and wishing we had stuck with the slightly more expensive solution. Hopefully this saves others some of the headache we experienced as the issues we faced using this tool are far greater than the savings we pocketed making the switch. **What problems is 20 Miles solving and how is that benefiting you?** At this time we are looking to switch off of their platform asap. ### 3. Fileboard - Keeping track of new business **Rating:** 4.0/5.0 stars **Reviewed by:** Wade P. | Managing Director, Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2017 **What do you like best about 20 Miles?** The idea of tracking and following how and if clients/prospects are connecting with us over e-mail. It's helpful to see who is connecting and what they are viewing. In the past it was more of a send and hope. **What do you dislike about 20 Miles?** The work flow and naming convention are a little clunky at first, but once you know what you are looking for, it's pretty easy to set. **What problems is 20 Miles solving and how is that benefiting you?** Adding a layer of feedback on communication tracking. Everyone loves feedback. Without it you are just guessing, hoping, and waiting. By having feedback, I know where to spend more time with people that are engaged and re-engage people who are not engaged. ### 4. Sr Sales Director **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2017 **What do you like best about 20 Miles?** Fileboard is very intuitive. I also like the fact that it's built into Salesforce. Makes it very easy to access and use. I also really like the Gmail plugin so that it's easier to add fileboard files that are tracked well. **What do you dislike about 20 Miles?** Sometimes it's buggy, but the Fileboard team is very responsive when issues arise. **What problems is 20 Miles solving and how is that benefiting you?** Understanding which prospects are closer to sales ready is very important. By being able to identify which clients are more engaged and frequently viewing/sharing our slides and material is very useful. ### 5. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Jen S. | Major Account Manager, Broadcast Media, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2017 **What do you like best about 20 Miles?** I love that I can track the emails and see when my clients open my file links and I can see how long they view them for. It is very useful for the follow-up. **What do you dislike about 20 Miles?** There is nothing that I dislike with Fileboard. When I had a question the team was there immediately and walked me through my question with ease! **What problems is 20 Miles solving and how is that benefiting you?** It's a very useful tool to have when following up. I like that I can track everything! ### 6. Best sales insights! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2017 **What do you like best about 20 Miles?** The ability to track collateral engagement **What do you dislike about 20 Miles?** email editor is something that could be improved **Recommendations to others considering 20 Miles:** don't hesitate to use, you'll get more than you expect! **What problems is 20 Miles solving and how is that benefiting you?** email openings and collateral activity are bringing much value to our prospecting. Being aware of measure the quality of our content is a great benefit and is also boosting our team confidence ### 7. Be in two place at one time! Track everything!! **Rating:** 4.5/5.0 stars **Reviewed by:** Paul S. | Account Executive, Corporate Sales, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2016 **What do you like best about 20 Miles?** Tracking and email campaigns. Fileboard allows me to know everyone that views my presentation which shows me who the correct people to follow up with are. This is very important since it help me send my time most effectively. **What do you dislike about 20 Miles?** Website takes to long to load sometimes and we are not able to see a schedule of the different touchpoints in the email campaigns. **What problems is 20 Miles solving and how is that benefiting you?** After scheduling email campaigns I can move on to follow ups and make calls which allows me to be in two places at one time. ### 8. Great website and studily getting better! **Rating:** 4.5/5.0 stars **Reviewed by:** Seth L. | Inside Sales Account Executive, Publishing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2015 **What do you like best about 20 Miles?** Easy to use. Allow for get tracking of stats for each file and each open. Really opens me up to understanding who is seeing what and what about it they like. With out me using my time with them to work that out. **What do you dislike about 20 Miles?** Sometime the stats on the file views are incorrect. **What problems is 20 Miles solving and how is that benefiting you?** Sharing files with a need to expire ### 9. Useful Sales Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2015 **What do you like best about 20 Miles?** Notifications when content is viewed. The conference line and screen share features that come standard. I also like being able to share documents among users. **What do you dislike about 20 Miles?** I dislike that URL's are not live unless it is in a power point presentation type. I know they are looking to fix this feature in other document types as well. **Recommendations to others considering 20 Miles:** Ensure you receive training on report building as an administrator. **What problems is 20 Miles solving and how is that benefiting you?** Business Problems solved: A single uniform ScreenShare tool & conference line for every sales rep. Allows for training on a single vs. having to learn and troubleshoot multiple tools used by individuals. Very beneficial to be notified when content is viewed - it allows us to allocate time and effort more successfully. Knowing that someone has viewed a proposal is critical to knowing when to follow up with them, especially if they don't reply to your outreach. ### 10. Helpful for our sales efforts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2015 **What do you like best about 20 Miles?** Very good tool for webinars and file sharing. The analytics are helpful to better understand prospect intent. **What do you dislike about 20 Miles?** Video recording will be a nice addition when added. **What problems is 20 Miles solving and how is that benefiting you?** The ability to initiate, monitor and follow up on demos. Also the ability to launch measurable campaigns ### 11. Fileboard is a very useful sales tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sean G. | President, Aviation & Aerospace, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2015 **What do you like best about 20 Miles?** very user friendly - you can easily sort by prospect or opportunity **What do you dislike about 20 Miles?** Sometimes I get too many email notifications, but I believe there should be a way to disable these. I have just not figured this out yet. **What problems is 20 Miles solving and how is that benefiting you?** Fileboard allows me to be much more efficient in my Sales pursuits. I can easily see who has interest in my products and know who to spend additional time on. ### 12. Love the product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2015 **What do you like best about 20 Miles?** Fileboard is cool because you have the ability to know when and how long someone looked at the file I sent them. I also know if they never look at the file. **What do you dislike about 20 Miles?** That people don't open my Fileboard link. **Recommendations to others considering 20 Miles:** Definitely try it and utilize the trial while you have it. **What problems is 20 Miles solving and how is that benefiting you?** Sales. ### 13. Simple to use Presentation App **Rating:** 3.5/5.0 stars **Reviewed by:** Peter B. | Director, Enterprise Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2013 **What do you like best about 20 Miles?** Great little tool that lets you upload presentations to customers and you can track exactly which slides they are viewing. You send them a link an dyou get notifed when they open your slides. Works great with DropBox. **What do you dislike about 20 Miles?** From a functionality standpoint, nothing .. but it can be a little pricey. **Recommendations to others considering 20 Miles:** It's worth the 14 day free trial, but if you are a Salesforce user, you might be able to accomplish similar tasks using Content. ### 14. Great presentation tool without software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2013 **What do you like best about 20 Miles?** Very easy to use and integrates well with Box, Dropbox, Huddle, and Salesforce. Upload PowerPoint and PDF files. Great way to track what files you share with clients and note it in your CRM. Also syncs well with iPad. **What do you dislike about 20 Miles?** Pricing is kind of steep. $32/user/month **Recommendations to others considering 20 Miles:** Try the 14 day trial. ## 20 Miles Discussions - [What is 20 Miles used for?](https://www.g2.com/discussions/what-is-20-miles-used-for) - [View 20 Miles pricing details and edition comparison](https://www.g2.com/products/20-miles/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+08%3A51%3A17+-0500&secure%5Bsession_id%5D=a08074d8-35f4-48b5-9630-c82bd585c722&secure%5Btoken%5D=81ec01b1a5bc6b3e6f7706407c5bdd439262ba5d7732c4a788e9cd896d3372e5&format=llm_user) ## 20 Miles Features **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Generative AI** - AI Text Generation **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking ## Top 20 Miles Alternatives - [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) - 4.1/5.0 (575 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,498 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews)