--- title: 20 Miles Reviews meta_title: '20 Miles Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how 20 Miles works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 14 scale: '5' date_modified: '2026-11-11' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

20 Miles Reviews & Product Details

Pricing

Pricing provided by 20 Miles.

Pro

$95
user/month (billed annually)

Enterprise

Get in touch
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User Insights

Average based on 14 real user reviews.

20 Miles Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is 20 Miles, and what problem is it built to solve?

20 Miles is used to track email engagement and activity on shared sales materials. This helps sales teams see what prospects are viewing and decide when to follow up.

What languages does 20 Miles support?

20 Miles supports 1 language: English.

What company sizes is 20 Miles designed for?

20 Miles is designed for organizations across these company-size brackets:
  • 51–200 employees
  • 201–500 employees
  • 501–1,000 employees
  • 1,001–5,000 employees
  • 5,001–10,000 employees
  • More than 10,000 employees

Which industries is 20 Miles built to serve?

20 Miles is built to serve these industries:
  • Consumer Services
  • Insurance

What training resources are available to help teams get started?

Teams can get started with several training resources:
  • Live Online
  • Webinars
  • Documentation

20 Miles Reviews (14)

Reviews

20 Miles Reviews (14)

4.1
14 reviews

What do users say?

Generated using AI from real user reviews
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Elion-Jee A.
EA
Elion-Jee A.
Software Developer (External Consultant)
Mid-Market (51-1000 emp.)
"A reminder of task management abilities."
4.5/5
What do you like best about 20 Miles?

20 Miles is a great application for alerting us about the daily do and don’ts. Its usage is very beneficial in managing the tasks and its detail. The documentation is another excellent feature within this tool. The whole system can run by using its strategies and ideas. Once you have to install the application to the system to run your company. The managing ability is so commendable and we never need to remember the dates of any project. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

The application can segment the different parts of the project but it’s very difficult to assess the promotions with task management revenue. Networking across the system plays an important role to begin this tool. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
EM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Regret making the change to fileboard"
0/5
What do you like best about 20 Miles?

Nothing at the moment. We have had a number of issues and are looking for a new vendor asap. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

My experience with fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that we are looking for alternative solutions before our contract with fileboard has even expired.

I received more complaints from my team in 6 months using fileboard than 2 years using a competing product.

We attempted to part ways mid contract and request a refund for unused access but were rejected and accused of blackmail after I provided two possible outcomes to our situation. One being private resolution and parting ways and second being an honest assessment of my experience with fileboard and wishing we had stuck with the slightly more expensive solution.

Hopefully this saves others some of the headache we experienced as the issues we faced using this tool are far greater than the savings we pocketed making the switch. Review collected by and hosted on G2.com.

Wade P.
WP
Wade P.
Managing Director
Investment Management
Small-Business (50 or fewer emp.)
"Fileboard - Keeping track of new business"
4/5
What do you like best about 20 Miles?

The idea of tracking and following how and if clients/prospects are connecting with us over e-mail. It's helpful to see who is connecting and what they are viewing. In the past it was more of a send and hope. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

The work flow and naming convention are a little clunky at first, but once you know what you are looking for, it's pretty easy to set. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Sr Sales Director"
4.5/5
What do you like best about 20 Miles?

Fileboard is very intuitive. I also like the fact that it's built into Salesforce. Makes it very easy to access and use. I also really like the Gmail plugin so that it's easier to add fileboard files that are tracked well. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

Sometimes it's buggy, but the Fileboard team is very responsive when issues arise. Review collected by and hosted on G2.com.

Jen S.
JS
Jen S.
Major Account Manager
Broadcast Media
Mid-Market (51-1000 emp.)
"Love it!"
5/5
What do you like best about 20 Miles?

I love that I can track the emails and see when my clients open my file links and I can see how long they view them for. It is very useful for the follow-up. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

There is nothing that I dislike with Fileboard. When I had a question the team was there immediately and walked me through my question with ease! Review collected by and hosted on G2.com.

Verified User in Semiconductors
US
Verified User in Semiconductors
Enterprise (> 1000 emp.)
"Best sales insights!"
5/5
What do you like best about 20 Miles?

The ability to track collateral engagement Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

email editor is something that could be improved Review collected by and hosted on G2.com.

Paul S.
PS
Paul S.
Account Executive, Corporate Sales
Sports
Mid-Market (51-1000 emp.)
"Be in two place at one time! Track everything!!"
4.5/5
What do you like best about 20 Miles?

Tracking and email campaigns. Fileboard allows me to know everyone that views my presentation which shows me who the correct people to follow up with are. This is very important since it help me send my time most effectively. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

Website takes to long to load sometimes and we are not able to see a schedule of the different touchpoints in the email campaigns. Review collected by and hosted on G2.com.

Seth L.
SL
Seth L.
Inside Sales Account Executive
Publishing
Mid-Market (51-1000 emp.)
"Great website and studily getting better!"
4.5/5
What do you like best about 20 Miles?

Easy to use. Allow for get tracking of stats for each file and each open. Really opens me up to understanding who is seeing what and what about it they like. With out me using my time with them to work that out. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

Sometime the stats on the file views are incorrect. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
Originally submitted 5/15/2015
"Useful Sales Tool"
4/5
What do you like best about 20 Miles?

Notifications when content is viewed. The conference line and screen share features that come standard. I also like being able to share documents among users. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

I dislike that URLs are not live unless it is in a PowerPoint presentation type. I know they are looking to fix this feature in other document types as well. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Helpful for our sales efforts"
4/5
What do you like best about 20 Miles?

Very good tool for webinars and file sharing. The analytics are helpful to better understand prospect intent. Review collected by and hosted on G2.com.

What do you dislike about 20 Miles?

Video recording will be a nice addition when added. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by 20 Miles.

Pro

$95
user/month (billed annually)

Enterprise

Get in touch
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