Field Effect MDR Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the prompt and knowledgeable customer support, enhancing their experience with Field Effect MDR's reliable service. (10 mentions)

Users find the ease of use of Field Effect MDR exceptional, enhancing their cybersecurity management experience effortlessly. (10 mentions)

Users admire the high-quality alerts from Field Effect MDR that enhance response capabilities and reduce false positives. (7 mentions)

Users value the effective threat detection of Field Effect MDR, ensuring continuous and comprehensive cybersecurity protection. (7 mentions)

Users value the meaningful and actionable alerts from Field Effect MDR, enhancing their security response capabilities. (6 mentions)

Users face alert issues with Field Effect MDR, requiring additional support for clarity and integration problems. (7 mentions)

Users express frustration with the inefficient alert system, often overwhelmed by the high volume of alerts received. (5 mentions)

Users find communication issues arise due to overly technical explanations and difficulties in navigating the support portal. (4 mentions)

Users feel there is insufficient information on alerts, often needing support for more details during investigations. (3 mentions)

Users find the learning curve steep for Field Effect MDR, requiring time to tune the platform effectively. (3 mentions)

5 Pros or Advantages of Field Effect MDR

1. Customer Support

Users commend the prompt and knowledgeable customer support, enhancing their experience with Field Effect MDR's reliable service.

See 10 mentions

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LS

Lawrence S.

Small-Business (50 or fewer emp.)

5.0/5

"Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out"

What do you like about Field Effect MDR?

We find the ARO very valuable. We're able to get alerts on outdated software, on devices which are not running the Field Effect agent, alerts on CVE w

MC

Melissa C.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Security and Usability with Field Effect MDR"

What do you like about Field Effect MDR?

I’ve been really impressed with Field Effect MDR, especially in how it balances strong security coverage with real-world usability. What I like mos

2. Ease of Use

Users find the ease of use of Field Effect MDR exceptional, enhancing their cybersecurity management experience effortlessly.

See 10 mentions

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LS

Lawrence S.

Small-Business (50 or fewer emp.)

5.0/5

"Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out"

What do you like about Field Effect MDR?

We find the ARO very valuable. We're able to get alerts on outdated software, on devices which are not running the Field Effect agent, alerts on CVE w

E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Unmatched Ease of Use and Integrations with Outstanding Support"

What do you like about Field Effect MDR?

The overall ease of use, excellent integrations with both Microsoft and Google, strong support from their SOC, and day to day ease of use is beyond an

3. Protection

Users admire the high-quality alerts from Field Effect MDR that enhance response capabilities and reduce false positives.

See 7 mentions

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MC

Melissa C.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Security and Usability with Field Effect MDR"

What do you like about Field Effect MDR?

I’ve been really impressed with Field Effect MDR, especially in how it balances strong security coverage with real-world usability. What I like mos

DP

Dominic P.

5.0/5

"Comprehensive MDR Solution with Easy Resale"

What do you like about Field Effect MDR?

I love that Field Effect MDR is a comprehensive solution covering all client environments, including on-premises and cloud. It's a partner-only offeri

4. Threat Detection

Users value the effective threat detection of Field Effect MDR, ensuring continuous and comprehensive cybersecurity protection.

See 7 mentions

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U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Beginner Friendly Product with Easy Support"

What do you like about Field Effect MDR?

What's most helpful in my eyes about field effect is ARO's and how easily they are broken down in order for beginner technicians to use and resolve on

AZ

Agent X z.

5.0/5

"24/7 Protection, Easy Setup, Great Value"

What do you like about Field Effect MDR?

I really appreciate Field Effect MDR as our main managed detect and respond solution for cybersecurity. It's amazing because it works 24/7, providing

5. Alert Notifications

Users value the meaningful and actionable alerts from Field Effect MDR, enhancing their security response capabilities.

See 6 mentions

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LS

Lawrence S.

Small-Business (50 or fewer emp.)

5.0/5

"Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out"

What do you like about Field Effect MDR?

We find the ARO very valuable. We're able to get alerts on outdated software, on devices which are not running the Field Effect agent, alerts on CVE w

MC

Melissa C.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Security and Usability with Field Effect MDR"

What do you like about Field Effect MDR?

I’ve been really impressed with Field Effect MDR, especially in how it balances strong security coverage with real-world usability. What I like mos

5 Cons or Disadvantages of Field Effect MDR

1. Alert Issues

Users face alert issues with Field Effect MDR, requiring additional support for clarity and integration problems.

See 7 mentions

See Related User Reviews

U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Beginner Friendly Product with Easy Support"

What do you dislike about Field Effect MDR?

Some things are not clear to use for field effect even after doing some training. As well some layouts for the ARO's seem congested. I cant really say

AZ

Agent X z.

5.0/5

"24/7 Protection, Easy Setup, Great Value"

What do you dislike about Field Effect MDR?

Sometimes it doesn't innately integrate with some of our other systems, so it took a little bit of time for us to fix that. When it interacts with oth

2. Inefficient Alert System

Users express frustration with the inefficient alert system, often overwhelmed by the high volume of alerts received.

See 5 mentions

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NS

Noah S.

4.5/5

"Comprehensive Security with Minor Alert Detail Gaps"

What do you dislike about Field Effect MDR?

Maybe including a little bit more detail on alerts, for the most part the info is fine but I catch myself having to reach out to support for more info

MB

Mansel B.

Mid-Market (51-1000 emp.)

5.0/5

"Lightning-Fast Threat Detection with Unmatched Accuracy"

What do you dislike about Field Effect MDR?

Alert volume sometimes overwhelms small teams Several users report that the number of alerts (ARO — Actions/Recommendations/Observations) generated c

3. Communication Issues

Users find communication issues arise due to overly technical explanations and difficulties in navigating the support portal.

See 4 mentions

See Related User Reviews

NS

Noah S.

4.5/5

"Comprehensive Security with Minor Alert Detail Gaps"

What do you dislike about Field Effect MDR?

Maybe including a little bit more detail on alerts, for the most part the info is fine but I catch myself having to reach out to support for more info

C

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Reliable protection without the headaches"

What do you dislike about Field Effect MDR?

I’d say the only thing I dislike is that sometimes the explanations can get a bit technical for clients, so we end up having to simplify it for them.

4. Insufficient Information

Users feel there is insufficient information on alerts, often needing support for more details during investigations.

See 3 mentions

See Related User Reviews

NS

Noah S.

4.5/5

"Comprehensive Security with Minor Alert Detail Gaps"

What do you dislike about Field Effect MDR?

Maybe including a little bit more detail on alerts, for the most part the info is fine but I catch myself having to reach out to support for more info

A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Field Effect MDR Review"

What do you dislike about Field Effect MDR?

Field Effect MDR's support portal can be difficult to navigate at times, and the volume of alerts can be overwhelming. Field Effect's support agents a

5. Learning Curve

Users find the learning curve steep for Field Effect MDR, requiring time to tune the platform effectively.

See 3 mentions

See Related User Reviews

MC

Melissa C.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Security and Usability with Field Effect MDR"

What do you dislike about Field Effect MDR?

One area I think Field Effect MDR could improve is around initial onboarding and ramp-up time. Because the platform is thorough and intelligence-drive

U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Beginner Friendly Product with Easy Support"

What do you dislike about Field Effect MDR?

Some things are not clear to use for field effect even after doing some training. As well some layouts for the ARO's seem congested. I cant really say

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MH

Matthew H.

Small-Business (50 or fewer emp.)

3/1/2024

"By far the best approach to managing comprehensive cybersecurity for our clients"

5/5

What do you like best about Field Effect MDR?

ARO approach helping you prioritize your team's efforts. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

Some features are not fully developed, i.e. DNS/content filtering while roaming from a trusted site. While they have the feature we cannot replace other tools in our stack. Review collected by and hosted on G2.com.

What problems is Field Effect MDR solving and how is that benefiting you?

Comprehensive MDR solution that is providing coverage of our client's cloud, on-premise network, and endpoint in a single pane of glass and easy to digest interface. Their ARO methodology makes it easy for our team to know what to focus on first, and then within the ARO there are recommendations on how to resolve/dismiss the item in question. Review collected by and hosted on G2.com.

MK

Mark K.

Senior Network Infrastructure Project Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

4/4/2024

"Fantastic suite of tools that completes our stack"

5/5

What do you like best about Field Effect MDR?

Many great security tools in 1, easy to manage, helpful support. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

nothing that I can think of, it's been a great experience Review collected by and hosted on G2.com.

SH

Sean H.

Mid-Market (51-1000 emp.)

3/6/2024

"Fantastic tool"

5/5

What do you like best about Field Effect MDR?

The network appliance and amazing IR team Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

Covalence is Not as well known. Will be easier to sell once more people know about it. Review collected by and hosted on G2.com.

SC

Simon C.

Director of Operations

Information Technology and Services

Small-Business (50 or fewer emp.)

6/2/2023

"The Perfect Cybersecurity Solution"

5/5

What do you like best about Field Effect MDR?

A great product with a number of elements that contribute to an amazing holistic security solution. Always fantastic support from the entire Field Effect team. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

No dislikes, the entire solution and the company are amazing. Review collected by and hosted on G2.com.

AC

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

1/13/2022

"Very easy to use, no security expertise required to use this tool"

4/5

What do you like best about Field Effect MDR?

- Very easy to deploy and manage Covalence.

- Less false positive

- Provide cloud, network monitoring, and endpoint security.

- Incident response package included. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

It is a great tool, don't dislike anything. Review collected by and hosted on G2.com.

What problems is Field Effect MDR solving and how is that benefiting you?

There is a lot of other platform which provide detection, monitoring, and remediation but the overwhelming of false-positive make cyber security personal life very difficult. It was easy to deploy and manage. I set up only critical and high severity notifications and received these notifications on the phone. Remediation steps were obvious and easy, so I was straightforward to mitigate the issue and set up a secure mechanism for future protection. Review collected by and hosted on G2.com.