Field Effect MDR Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the prompt and knowledgeable customer support, enhancing their experience with Field Effect MDR's reliable service. (10 mentions)

Users find the ease of use of Field Effect MDR exceptional, enhancing their cybersecurity management experience effortlessly. (10 mentions)

Users admire the high-quality alerts from Field Effect MDR that enhance response capabilities and reduce false positives. (7 mentions)

Users value the effective threat detection of Field Effect MDR, ensuring continuous and comprehensive cybersecurity protection. (7 mentions)

Users value the meaningful and actionable alerts from Field Effect MDR, enhancing their security response capabilities. (6 mentions)

Users face alert issues with Field Effect MDR, requiring additional support for clarity and integration problems. (7 mentions)

Users express frustration with the inefficient alert system, often overwhelmed by the high volume of alerts received. (5 mentions)

Users find communication issues arise due to overly technical explanations and difficulties in navigating the support portal. (4 mentions)

Users feel there is insufficient information on alerts, often needing support for more details during investigations. (3 mentions)

Users find the learning curve steep for Field Effect MDR, requiring time to tune the platform effectively. (3 mentions)

5 Pros or Advantages of Field Effect MDR

1. Customer Support

Users commend the prompt and knowledgeable customer support, enhancing their experience with Field Effect MDR's reliable service.

See 10 mentions

See Related User Reviews

Lawrence S.

Small-Business (50 or fewer emp.)

5.0/5

"Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out"

What do you like about Field Effect MDR?

We find the ARO very valuable. We're able to get alerts on outdated software, on devices which are not running the Field Effect agent, alerts on CVE w

Melissa C.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Security and Usability with Field Effect MDR"

What do you like about Field Effect MDR?

I’ve been really impressed with Field Effect MDR, especially in how it balances strong security coverage with real-world usability. What I like mos

2. Ease of Use

Users find the ease of use of Field Effect MDR exceptional, enhancing their cybersecurity management experience effortlessly.

See 10 mentions

See Related User Reviews

Lawrence S.

Small-Business (50 or fewer emp.)

5.0/5

"Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out"

What do you like about Field Effect MDR?

We find the ARO very valuable. We're able to get alerts on outdated software, on devices which are not running the Field Effect agent, alerts on CVE w

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Unmatched Ease of Use and Integrations with Outstanding Support"

What do you like about Field Effect MDR?

The overall ease of use, excellent integrations with both Microsoft and Google, strong support from their SOC, and day to day ease of use is beyond an

3. Protection

Users admire the high-quality alerts from Field Effect MDR that enhance response capabilities and reduce false positives.

See 7 mentions

See Related User Reviews

Melissa C.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Security and Usability with Field Effect MDR"

What do you like about Field Effect MDR?

I’ve been really impressed with Field Effect MDR, especially in how it balances strong security coverage with real-world usability. What I like mos

Dominic P.

5.0/5

"Comprehensive MDR Solution with Easy Resale"

What do you like about Field Effect MDR?

I love that Field Effect MDR is a comprehensive solution covering all client environments, including on-premises and cloud. It's a partner-only offeri

4. Threat Detection

Users value the effective threat detection of Field Effect MDR, ensuring continuous and comprehensive cybersecurity protection.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Beginner Friendly Product with Easy Support"

What do you like about Field Effect MDR?

What's most helpful in my eyes about field effect is ARO's and how easily they are broken down in order for beginner technicians to use and resolve on

Agent X z.

5.0/5

"24/7 Protection, Easy Setup, Great Value"

What do you like about Field Effect MDR?

I really appreciate Field Effect MDR as our main managed detect and respond solution for cybersecurity. It's amazing because it works 24/7, providing

5. Alert Notifications

Users value the meaningful and actionable alerts from Field Effect MDR, enhancing their security response capabilities.

See 6 mentions

See Related User Reviews

Lawrence S.

Small-Business (50 or fewer emp.)

5.0/5

"Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out"

What do you like about Field Effect MDR?

We find the ARO very valuable. We're able to get alerts on outdated software, on devices which are not running the Field Effect agent, alerts on CVE w

Melissa C.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Security and Usability with Field Effect MDR"

What do you like about Field Effect MDR?

I’ve been really impressed with Field Effect MDR, especially in how it balances strong security coverage with real-world usability. What I like mos

5 Cons or Disadvantages of Field Effect MDR

1. Alert Issues

Users face alert issues with Field Effect MDR, requiring additional support for clarity and integration problems.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Beginner Friendly Product with Easy Support"

What do you dislike about Field Effect MDR?

Some things are not clear to use for field effect even after doing some training. As well some layouts for the ARO's seem congested. I cant really say

Agent X z.

5.0/5

"24/7 Protection, Easy Setup, Great Value"

What do you dislike about Field Effect MDR?

Sometimes it doesn't innately integrate with some of our other systems, so it took a little bit of time for us to fix that. When it interacts with oth

2. Inefficient Alert System

Users express frustration with the inefficient alert system, often overwhelmed by the high volume of alerts received.

See 5 mentions

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Noah S.

4.5/5

"Comprehensive Security with Minor Alert Detail Gaps"

What do you dislike about Field Effect MDR?

Maybe including a little bit more detail on alerts, for the most part the info is fine but I catch myself having to reach out to support for more info

Mansel B.

Mid-Market (51-1000 emp.)

5.0/5

"Lightning-Fast Threat Detection with Unmatched Accuracy"

What do you dislike about Field Effect MDR?

Alert volume sometimes overwhelms small teams Several users report that the number of alerts (ARO — Actions/Recommendations/Observations) generated c

3. Communication Issues

Users find communication issues arise due to overly technical explanations and difficulties in navigating the support portal.

See 4 mentions

See Related User Reviews

Noah S.

4.5/5

"Comprehensive Security with Minor Alert Detail Gaps"

What do you dislike about Field Effect MDR?

Maybe including a little bit more detail on alerts, for the most part the info is fine but I catch myself having to reach out to support for more info

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Reliable protection without the headaches"

What do you dislike about Field Effect MDR?

I’d say the only thing I dislike is that sometimes the explanations can get a bit technical for clients, so we end up having to simplify it for them.

4. Insufficient Information

Users feel there is insufficient information on alerts, often needing support for more details during investigations.

See 3 mentions

See Related User Reviews

Noah S.

4.5/5

"Comprehensive Security with Minor Alert Detail Gaps"

What do you dislike about Field Effect MDR?

Maybe including a little bit more detail on alerts, for the most part the info is fine but I catch myself having to reach out to support for more info

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Field Effect MDR Review"

What do you dislike about Field Effect MDR?

Field Effect MDR's support portal can be difficult to navigate at times, and the volume of alerts can be overwhelming. Field Effect's support agents a

5. Learning Curve

Users find the learning curve steep for Field Effect MDR, requiring time to tune the platform effectively.

See 3 mentions

See Related User Reviews

Melissa C.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Security and Usability with Field Effect MDR"

What do you dislike about Field Effect MDR?

One area I think Field Effect MDR could improve is around initial onboarding and ramp-up time. Because the platform is thorough and intelligence-drive

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Beginner Friendly Product with Easy Support"

What do you dislike about Field Effect MDR?

Some things are not clear to use for field effect even after doing some training. As well some layouts for the ARO's seem congested. I cant really say

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Kayax A.

Cyber Security Analyst

Enterprise (> 1000 emp.)

5/24/2024

"Have been using Covalence with my security team for almost a year"

4/5

What do you like best about Field Effect MDR?

Covalence by Field Effect is a small agent that reports to the cloud the state of the endpoints in real time. Field Effect provides a vulnerable software list collected by the agent, which is very helpful alongside Defender, Azure, and Covalence agent alerts that are detailed and helpful for the security team. The system has on-prem and a web interface that are easy to use. Their customer support is very responsive, and mostly we found the system hands-off, which is great if you have a small to medium company with limited security staff as Field Effect does the heavy lifting in detection and alerting. Our security staff are using it daily and for the most part are very happy with it. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

Although Covalence uses a real-time agent, the vulnerable software list they create is generated from some sort of collective database that is not updated in real-time; it takes time for the database to update. Another feature that is missing, and would have taken Covalence to the next level in the security industry if they had it, is the ability to connect via command line to the live agent (cmd/powershell) for basic troubleshooting/install uninstall and local logs collection. Other security vendors have it (Sophos Live Response, to name a few) and I do wish Field Effect will consider adding that feature in the near future. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

7/24/2024

"Best MDR for Medium Business"

5/5

What do you like best about Field Effect MDR?

Field effect gets rid of the noise. I have used other products and I have found that I can trust Field Effecto to just alert me to the things that I want to know about, even if they are expected, or the action was performed by one of our admins. Even if not malicious I am glad I was informed, and since it isn't overwhelming you don't get a 'boy who cried wolf' scenario. You can treat every alert as serious and it won't overwhelm your team. The support team is good and it was easy to deploy and get running. We integrated it with our cloud and identity providers and use it daily for vulnerability management on top of the EDR features. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

I would prefer if more of the back end configuration was available to end users (such as lists of all log sources, blacklists/whitelists.) While their support team will happily manage that stuff for you, sometimes I like to do it myself. Review collected by and hosted on G2.com.

What problems is Field Effect MDR solving and how is that benefiting you?

Field effect gives us the peace of mind that we are being protected. We run regular pen tests through services as well as automated tools and those have proven that Field Effect notices and catches intrusion attempts. On top of that it fills the role of vulnerability management and helps us with compliance requirements. We have it connected to our cloud solutions and identity solutions and all of that generates very little noise. They provide actionable alerts that I want to see. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/4/2024

"Excellent Product & Company"

5/5

What do you like best about Field Effect MDR?

The best thing about Field Effect MDR is how easy it was to setup compared to other solutions. I got to see a dashboard of all security in one place. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

I did notice a small slowdown on my machine after my organization implemented Field Effect MDR. I have a base model M1 MacBook Air, and I'm writing this in September 2024 so it's a fairly old machine now too. Review collected by and hosted on G2.com.

What problems is Field Effect MDR solving and how is that benefiting you?

We don't have a 24/7 (or even dedicated full time) security staff, and we also don't have the capability to monitor all of our company assets manually or with different tools. Field effect is providing a company wide security platform and showing me all the information in one place, and it's being monitored by a trusted expert team 24/7. Review collected by and hosted on G2.com.

Shaun B.

Entrepreneur

Small-Business (50 or fewer emp.)

9/1/2024

"Amazing MDR"

5/5

What do you like best about Field Effect MDR?

Field effects MDR platform (Covalence) is amazing. It remediates issues on devices, provides security and compliance insights on issues and vulnerabilities, and can track users logging into cloud platforms and whether there's sign in risks Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

There seems to be some limitations with flagging things as not a risk, and they also don't have a roaming DNS client for macOS Review collected by and hosted on G2.com.

Chris D.

Practice Lead, IT

Enterprise (> 1000 emp.)

9/27/2024

"Incredible Canadian Security"

4.5/5

What do you like best about Field Effect MDR?

The team at Field Effect really cares about the service and their product. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

AROs (issues) are grouped together instead of per issue/device. That's likely changing based on some of the latest updates. Review collected by and hosted on G2.com.

Claudette T.

Accounting Supervisor

Small-Business (50 or fewer emp.)

10/15/2024

"I like the reports and recommendations we are getting with the app."

4/5

What do you like best about Field Effect MDR?

Being able to be pro-active with our client's security issues Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

As a new user, I currently do not have any dislikes about the app. Review collected by and hosted on G2.com.

Tyler H.

Director

Small-Business (50 or fewer emp.)

7/25/2024

"The Field Effect Support Team is AWESOME!"

5/5

What do you like best about Field Effect MDR?

We are a small business and the Field Effect support team has been nothing short of awesome in supporting us through the onboarding and continual support to ensure we are utilizing the benefits of Covalence - Great Value! Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

Not a lot of downside experienced by us at this point - the FE team does regular check-ins and answers our questions promptly. Despite being a small business they know where we need assistance and have been an integral part of our IT security. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

7/31/2024

"Excellent product to keep your business safe."

5/5

What do you like best about Field Effect MDR?

Field effect MDR gives my clients peace of mind and keeps the business secure. Not only does it track and validate my internal systems, but it also reaches across cloud platforms to spot items unheard of in the past. Deploying the package is straightforward and Field effect will work with you to completion. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

It is not as easy to get away with using certain VPN solutions to bypass monitoring. Almost everything is monitored all the time! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/26/2024

"FieldEffect MDR - Product that's going in the right direction"

4.5/5

What do you like best about Field Effect MDR?

The FieldEffect team is always there to hear our concerns and issues with the product. Any issues we've had with the product have been resolved by the team. Or, has been brought up the chain as a potential new update or feature. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

Little configuration within the DNS Firewall. However, it seems like the FieldEffect team is putting in a lot of work to improve this feature. Review collected by and hosted on G2.com.

Peter S.

Chief Operating Officer

Mid-Market (51-1000 emp.)

3/6/2024

"Best partner we have"

5/5

What do you like best about Field Effect MDR?

The tech is amazing. The support is fantastic. But they are best in their support of their partners. Review collected by and hosted on G2.com.

What do you dislike about Field Effect MDR?

It is so good it creates work for you to fix. Which is the point. To actually improve the cybersecurity of the environment. Review collected by and hosted on G2.com.