FeedbackGenius Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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User Insights

Average based on 13 real user reviews.

Perceived Cost

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FeedbackGenius Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FeedbackGenius, and what problem is it built to solve?

FeedbackGenius is used by Amazon sellers to automate post-purchase customer messages, including requests for product reviews and seller feedback.

What company sizes is FeedbackGenius designed for?

FeedbackGenius is designed for teams of all sizes.

Which industries is FeedbackGenius built to serve?

FeedbackGenius is built to serve two industries:

Business Supplies and Equipment
Marketing and Advertising

Does FeedbackGenius offer an open API, and what does it integrate with?

FeedbackGenius offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

Support is available through self-service resources and direct contact channels, including FAQs/forum, a knowledge base, and phone support.

What training resources are available to help teams get started?

Video resources are available to help teams get started.

G2 reviews are authentic and verified.

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MF

Mathieu F.

Advocacy, social media & influence Director

Small-Business (50 or fewer emp.)

10/20/2017

"Really good experience"

4/5

What do you like best about FeedbackGenius?

User experience in the back office. Very impressive Review collected by and hosted on G2.com.

What do you dislike about FeedbackGenius?

Nothing at all, I'm an advocate! Congrats Review collected by and hosted on G2.com.

IM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/3/2017

"Feedback genius is solid and fair on pricing scalability based on volume use"

4/5

What do you like best about FeedbackGenius?

Customer engagement data and pricing tiers are good in this system. Review collected by and hosted on G2.com.

What do you dislike about FeedbackGenius?

There are some limitations to going deeper on data insights but for what you pay for it’s fine. A/B testing is restricted to higher tiers /for a price. Review collected by and hosted on G2.com.

ER

Erin R.

Social Media and Events Coordinator

Small-Business (50 or fewer emp.)

8/4/2016

"Amazing Results"

5/5

What do you like best about FeedbackGenius?

Ease of interface and immediate results are incredible. Great product for amazon sellers. Review collected by and hosted on G2.com.

What do you dislike about FeedbackGenius?

Nothing! We enjoy Feedback Genius in its entirety. Review collected by and hosted on G2.com.

Recommendations to others considering FeedbackGenius:

Just buy it. It's so simple, easy to set up and saves thousands of hour emailing your customers. Review collected by and hosted on G2.com.

What problems is FeedbackGenius solving and how is that benefiting you?

Solving the review/feedback aspect of our amazon seller account. This benefit saves so much time, which saves a lot of money. Review collected by and hosted on G2.com.