Faros Reviews & Product Details

Faros AI has been helpful in consolidating our GitHub metrics and Jira metrics in one central place and building charts for developer productivity. Review collected by and hosted on G2.com.

We would like to have a more intuitive UI for customization, including the ability to easily move widgets from one dashboard to another. Review collected by and hosted on G2.com.

Performance, stability and dashboard features, MCP, assistant feature, dedicated support team. Review collected by and hosted on G2.com.

Transparency about data ingestion pipeline and configs, it is hard to figure out the data fields come from where exactly. It is not easy to ingest new data to faros. Lack of automation and quality assurance of the data. Review collected by and hosted on G2.com.

Faros provides incredible flexibility to connect data sets we've never been able to correlate before, much more easily than other solutions like PowerBI. For over a year, my team has been working to build organizational insights data that highlight gaps in processes and development practices using standard CI/CD DORA metrics combined with non-standard, internally generated metrics.

The platform itself handles much of the logic and heavy lifting that would be an instant de-motivator for a lot of organizations. While the learning curve can be a little steep at first, a power user is able to build views, reports, dashboards, etc that provide substantial value in minutes/hours when it would take a team of technical resources months to do the same in other tools.

Technology aside, Faros the team has been a great partner from day one, helping us to onboard and working through our questions with direct communication, and handling issues as they arise, being remarkably quick with turnarounds when a technical problem needs to be resolved. Review collected by and hosted on G2.com.

Early on, self-service functionality was limited but is definitely getting better over time. Review collected by and hosted on G2.com.

Faros has helped us gain visibility into our engineering health. Especially since we can store our metrics in one place, we can easily connect the dots and analyze different aspects of engineering health. The options for visualizations, filters, and alert workflows are a huge plus. This makes it easy for us to automate reports, reducing the amount of manual work after the query has been built.

Another note is their partnership: since the beginning, the team has taken the initiative to understand what we need, making the setup process simple. They are really on top of requests and responsive when it comes to providing guidance and recommendations. Review collected by and hosted on G2.com.

There’s some learning curve to understanding the different data structures and how to set up custom connectors, but with their guidance and support, we learned fairly quickly. They really took the time to understand our business goals and infrastructure. Once we got the hang of the tool, Faros became easy to use. Review collected by and hosted on G2.com.

Out-of-the-box functionality is great for beginners with room for customization. Faros has tons of integrations and plenty of room for custom integrations. The variety of ways to present your data with visualizations is impressive. When you run into issues, the support is amazing. The tool has been very stable with very minimal downtime. Review collected by and hosted on G2.com.

Learning curve is moderate. Occasional load times can be long for dashboards. Review collected by and hosted on G2.com.

Extremely customizable to suit your needs and fantastic resources to aid setup. It is extremely helpful to see all your data in one place. It allows engineers and managers to make data driven decisions on where to allocate time and resources. Along with the service itself the support team is incredibly helpful. Review collected by and hosted on G2.com.

Takes a little time to get used to setting up, but there are so many resources its a quick process. Review collected by and hosted on G2.com.

Faros makes it easy to see everything about our SDLC and operational effectiveness in one place. We can easily correlate qualitative feedback from developer surveys to quantitative data about how they are working (pulled automatically from code repositories and ticketing systems). Faros has also helped us evaluate tool adoption (like Copilot) and measure impact across product teams. Review collected by and hosted on G2.com.

Faros can be tricky to configure at first, particularly when deciding how to best represent organizational structure across multiple levels. The Faros team has been a great partner with us to work through these challenges, however. Review collected by and hosted on G2.com.

Faros has made it easy to view all our metrics in one place, allowing us to have a centralized area where we have more visibility. Faros has made it easier to track and analyze our data. We have been able to customize our charts/dashboards to track what matters most to us. Review collected by and hosted on G2.com.

At first it can be a bit complex to learn the tool, but they have a wonderful team supporting which makes the process better. Review collected by and hosted on G2.com.

Faros AI provides easy access to valuable engineering insights, accelerating our metrics journey with their industry expertise and enabling us to take targeted actions for meaningful change. Review collected by and hosted on G2.com.

Still early in adoption and haven't identified any notable shortcomings Review collected by and hosted on G2.com.

The ability to customize metrics, reports and dashboards tailored to our specific use-cases has empowered product and engineering leaders to make data-driven decisions regarding resource allocation, cycle time and time to delivery. Support from the Faros team has also been exceptional and we are continuing to organically increase engagement across our globally distributed engineering team. Review collected by and hosted on G2.com.

I've not found anything to dislike about Faros.ai. Review collected by and hosted on G2.com.