EZO EAM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly. (87 mentions)

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support. (53 mentions)

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively. (37 mentions)

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets. (31 mentions)

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient. (26 mentions)

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications. (16 mentions)

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features. (14 mentions)

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations. (13 mentions)

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update. (12 mentions)

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments. (9 mentions)

5 Pros or Advantages of EZO EAM

1. Ease of Use

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly.

See 87 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you like about EZO EAM?

I have not had issues with it. It was fairly simple to figure out.

2. Inventory Management

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support.

See 53 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you like about EZO EAM?

Simple and intuitive to use. It’s user-friendly and highly adaptable, making it feel effortless and versatile in day-to-day use. Overall, it’s easy to

3. Tracking

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively.

See 37 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

4. Asset Management

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets.

See 31 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

5. User Interface

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient.

See 26 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Alyssa B.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable and User-Friendly—A Top Choice for Any Organization"

What do you like about EZO EAM?

I love how customizable EZO is, with the API features and the countless organization settings options, it is truly the best option for any application

5 Cons or Disadvantages of EZO EAM

1. Missing Features

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications.

See 16 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Praewphitcha P.

Enterprise (> 1000 emp.)

3.5/5

"Easy to Use, Helpful Stock Consumables Checking—Room to Improve"

What do you dislike about EZO EAM?

Instrument reservation: This app allows multiple users to make reservations at the same time, and the administrator has to decide who can use the inst

2. Navigation Difficulty

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features.

See 14 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Ordering and Instant Confirmation with EZO"

What do you dislike about EZO EAM?

I am not yet familiar with the name of all the products so when searching for something you are typing in several several possible names in the search

3. Learning Curve

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations.

See 13 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you dislike about EZO EAM?

I disliked having to learn a new product.

4. Poor Interface Design

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update.

See 12 mentions

See Related User Reviews

Sergio A.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Navigation and Customizable Reports Make It a Standout"

What do you dislike about EZO EAM?

The interface feels a bit outdated; perhaps updating the layout and color scheme could improve the overall look.

Todd G.

Mid-Market (51-1000 emp.)

2.5/5

"Affordable, But Interface and Alerts Need Improvement"

What do you dislike about EZO EAM?

Not thrilled about the overall interface. Some things are confusing to figure out. For example, canceling a reservation takes several steps once you

5. Inventory Management

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Josh W.

Mid-Market (51-1000 emp.)

4.0/5

"EZ Office"

What do you dislike about EZO EAM?

It can be tedious when checking out "asset stocks"

Verified User in Construction

Enterprise (> 1000 emp.)

2/12/2025

"EZO Provides Structure and Organization for IT ecosystem"

4/5

What do you like best about EZO EAM?

I like EZO's asset verification feature, allowing IT to get an overview of which assets are in fact in use by certain personnel. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

The reporting feature is not as configurable as I had hoped. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thanks for your feedback! We're glad EZO is helping you streamline asset verification and optimize hardware usage. We appreciate your input on reporting configurability and will share it with our team for future improvements. If you have any specific needs, feel free to reach out—we’re here to help!

Kintija J.

Construction Coordinator

Mid-Market (51-1000 emp.)

11/3/2024

"Efficient Tool Tracking"

4/5

What do you like best about EZO EAM?

We've been using EZOfficeInventory specifically to track our site tools, and it has proven to be an invaluable asset. This software has simplified our tool management, enabling us to track the exact location and availability of our tools in real-time across different sites. The check-in/check-out process is quick and easy, which means our team spends less time looking for equipment and more time on the job. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

The acknowledge custody button although a great tool can be annoying. This is because once you scan a tool you can't see if you already scanned it unless you are on a laptop. The staff on site use their phones to go around to scan everything so they don't know if they are doubling up. Review collected by and hosted on G2.com.

Dynasty K.

Administrative Assistant

Primary/Secondary Education

Mid-Market (51-1000 emp.)

11/6/2024

"Very User Friendly!"

5/5

What do you like best about EZO EAM?

I was recently trained to use EZOfficeInventory back in September and I really enjoy using it. It's super user friendly and there is always something new to learn to make my job a bit easier. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I haven't found anything to dislike yet. I only use it about once a week. Anytime I get caught up or confused, my IT Contacts are always able to help me figure out what's wrong. It is usually something simple. Review collected by and hosted on G2.com.

John Y.

Principal Engineer

Small-Business (50 or fewer emp.)

11/21/2024

"Great way to track assets"

4/5

What do you like best about EZO EAM?

While there were some issues figuring out how to view information and sort to see only what I wanted to see, the program is very flexible and allows tracking of items and associating information to know where they are. Was easy to use to see all items, only issues were figuring out how to best look at subgroups. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Took a little time to figure out how to use many features as it can do many things. Review collected by and hosted on G2.com.

alvaro m.

TECNICO ELECTRICISTA

Oil & Energy

Mid-Market (51-1000 emp.)

11/20/2024

"PRACTICE TO RESERVE TOOL"

5/5

What do you like best about EZO EAM?

WHAT I LIKE THE MOST IS THAT YOU HAVE THE REAL INVENTORY AT HAND THAT IS IN THE WAREHOUSE AND YOU CAN KNOW WHO HAS THE OBJECT OR TOOL, AS WELL AS BEING ABLE TO TRANSFER EQUIPMENT OR TOOLS. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

WHAT I DON'T LIKE IS THAT WHEN TRANSFERRING AN OBJECT OR TOOL, IT'S NOT POSSIBLE TO GIVE AUTHORIZATION FOR THE RECEIPT OF THE EQUIPMENT, OBJECT, AND TOOLS. Review collected by and hosted on G2.com.

Erin R.

Specification Sales

Small-Business (50 or fewer emp.)

11/20/2024

"Love This Company for office Supplies"

5/5

What do you like best about EZO EAM?

Greatful for EZOFFICE! They are quick and effecient and always help our company stay ontop of our supply game! Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

There isn't much not to like. They deliver, have good customer support, and the products are a necessity! Review collected by and hosted on G2.com.

Verified User in Consulting

Mid-Market (51-1000 emp.)

1/15/2025

"Streamlined Asset Management Made Easy!"

4.5/5

What do you like best about EZO EAM?

This tool has been a great asset for our team. The platform is intuitive, making it easy to track, manage, and maintain our assets efficiently. The user interface is also clean and straightforward. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

The mobile app, while useful, occasionally experiences lags or glitches that might interupt workflow. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

3/12/2025

"Used for borrowing equipment for a video class"

5/5

What do you like best about EZO EAM?

It makes it easy to reserve equipment for projects, as well as showing the availability of each thing Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

The website can be a bit tough to navigate at times, but that's a really minor issue Review collected by and hosted on G2.com.

Brandon B.

IT Manager

Mid-Market (51-1000 emp.)

9/4/2024

"Excellent service to be able to manage and keep track of our assets"

4/5

What do you like best about EZO EAM?

EZOfficeInventory has made is easy to keep track and manage our assets within our studio. It offers a wide amount of inputs and it's simple to find and modify tracked assets. The options for groups and filtering out assets is great and the support team have always been on hand in case there's been any issues. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I find the settings to be difficult to navigate and locate the tools I'm looking for. Settings are broken up into different categories, but it's not always easy to know where the option you're looking for is. It would be nice to have a search that looks across the entire settings, or like in other programs, have a filter that reduces the number of options you see based on the level of depth you specify. I would like to see some settings be available to other plans, for example integration with ticketing systems such as Jira, Zendesk. Review collected by and hosted on G2.com.