EZO EAM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly. (87 mentions)

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support. (53 mentions)

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively. (37 mentions)

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets. (31 mentions)

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient. (26 mentions)

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications. (16 mentions)

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features. (14 mentions)

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations. (13 mentions)

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update. (12 mentions)

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments. (9 mentions)

5 Pros or Advantages of EZO EAM

1. Ease of Use

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly.

See 87 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you like about EZO EAM?

I have not had issues with it. It was fairly simple to figure out.

2. Inventory Management

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support.

See 53 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you like about EZO EAM?

Simple and intuitive to use. It’s user-friendly and highly adaptable, making it feel effortless and versatile in day-to-day use. Overall, it’s easy to

3. Tracking

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively.

See 37 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

4. Asset Management

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets.

See 31 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

5. User Interface

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient.

See 26 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Alyssa B.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable and User-Friendly—A Top Choice for Any Organization"

What do you like about EZO EAM?

I love how customizable EZO is, with the API features and the countless organization settings options, it is truly the best option for any application

5 Cons or Disadvantages of EZO EAM

1. Missing Features

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications.

See 16 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Praewphitcha P.

Enterprise (> 1000 emp.)

3.5/5

"Easy to Use, Helpful Stock Consumables Checking—Room to Improve"

What do you dislike about EZO EAM?

Instrument reservation: This app allows multiple users to make reservations at the same time, and the administrator has to decide who can use the inst

2. Navigation Difficulty

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features.

See 14 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Ordering and Instant Confirmation with EZO"

What do you dislike about EZO EAM?

I am not yet familiar with the name of all the products so when searching for something you are typing in several several possible names in the search

3. Learning Curve

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations.

See 13 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you dislike about EZO EAM?

I disliked having to learn a new product.

4. Poor Interface Design

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update.

See 12 mentions

See Related User Reviews

Sergio A.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Navigation and Customizable Reports Make It a Standout"

What do you dislike about EZO EAM?

The interface feels a bit outdated; perhaps updating the layout and color scheme could improve the overall look.

Todd G.

Mid-Market (51-1000 emp.)

2.5/5

"Affordable, But Interface and Alerts Need Improvement"

What do you dislike about EZO EAM?

Not thrilled about the overall interface. Some things are confusing to figure out. For example, canceling a reservation takes several steps once you

5. Inventory Management

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Josh W.

Mid-Market (51-1000 emp.)

4.0/5

"EZ Office"

What do you dislike about EZO EAM?

It can be tedious when checking out "asset stocks"

Welington H.

analista de supore Jr

Enterprise (> 1000 emp.)

11/8/2023

"Versatile system"

5/5

What do you like best about EZO EAM?

I like the ease with which the system provides the tools in a way that is easy to interact with. The frequency of use here is very high, and the number of resources the system has is very large. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

At the moment I have nothing to point out Review collected by and hosted on G2.com.

Hiren P.

Cloud Platform Engineer

Mid-Market (51-1000 emp.)

6/30/2025

"Good Inventory Management but need some refreshment to the product"

3/5

What do you like best about EZO EAM?

Day to day use it easy for EZO. Check-in & Check-out is easy. Also dashboard is good little bit customizable. Integration with JIRA is good. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

There is not Auditing function for change tracking. Also Reporting system need improvement. World is going toward AI but there is no such innovation of AI in this product. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for sharing your feedback. We're glad that daily check-in/out workflows and integrations such as Jira have been helpful for your team. We appreciate your suggestions regarding reporting capabilities and auditing features. Our product team continuously evaluates opportunities to expand reporting functionality and introduce new automation capabilities.

Samantha J.

Project coordinator/painter

Small-Business (50 or fewer emp.)

7/8/2025

"Keeping track of assets with EZOis a game changer"

5/5

What do you like best about EZO EAM?

Knowing when things are on different jobs or out of stock is easily viewable and manageable for everyone in the company. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

There is a lot to learn at first but nothing too difficult. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/28/2025

"Good Service"

4/5

What do you like best about EZO EAM?

Easy to use, good customer service, and clean UI Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Nothing really to be honest. Good service overall. Review collected by and hosted on G2.com.

Verified User in Chemicals

Mid-Market (51-1000 emp.)

9/18/2025

"Video conferencing"

4/5

What do you like best about EZO EAM?

Seamlessly easy and very good. I believe the software is very helpful Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

EZO is able to deliver a good service in terms of video editing and conferencing. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

6/30/2025

"Clean Organization"

4/5

What do you like best about EZO EAM?

I like how EZO is organized in a way that it is easy to navigate and find what you are looking for. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I do not like the update where if I search something up and the search result is another pop up window that slides out. Review collected by and hosted on G2.com.

People O.

People Ops

Small-Business (50 or fewer emp.)

6/30/2025

"It gets the job done"

3.5/5

What do you like best about EZO EAM?

lots of connections and links between parts Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

cluttered UI, a little slow, can be kind of hard to navigate Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for your feedback. We're glad EZO supports your inventory and project tracking workflows. We appreciate your comments about navigation and interface design — improving usability and performance remains an ongoing priority for our product team.

Jeremy M.

Director of IT

Small-Business (50 or fewer emp.)

6/29/2022

"Seems simple to use, but not great for multiple tenant businesses."

4/5

What do you like best about EZO EAM?

Good interface, simple and effective. We are able to update information quickly and are then able to manage the inventory. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I wish it had a way to manage multiple operating companies. We have several entities under our umbrella. All small companies and all could benefit, but we would need so many accounts, vs a corporate master account. Review collected by and hosted on G2.com.

Recommendations to others considering EZO EAM:

Make sure it's for a single company, or you will struggle. Review collected by and hosted on G2.com.

What problems is EZO EAM solving and how is that benefiting you?

We were tracking inventory in Excel and it was not working well. We needed a way to quickly and easily see our inventory, search inventory and report on it. EZO helped us with this. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thanks for your feedback! 🙌 We're glad EZO has been helpful. We hear you on multi-entity support and will share your insights with our product team.

Eneas L.

Global Outsourcing Engineer

Enterprise (> 1000 emp.)

12/18/2024

"A powerful tool to organize the assets and inv"

4.5/5

What do you like best about EZO EAM?

the ease of carrying out custody confirmation, where a user can indicate that they are in possession of a piece of equipment and the general state of conservation, allowing maintenance to be planned in advance Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

the tool is not 100% prepared for the Portuguese language. It is even possible to do a web translation via Google Translator, however it is not as efficient as it translates terms and brands that should not be translated. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for your feedback! 🙌 We're glad EZO helps you streamline asset tracking and maintenance planning. We appreciate your input on language support and understand the importance of accurate translations. We'll share this with our team as we continue improving the platform.