EZO EAM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly. (87 mentions)

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support. (53 mentions)

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively. (37 mentions)

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets. (31 mentions)

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient. (26 mentions)

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications. (16 mentions)

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features. (14 mentions)

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations. (13 mentions)

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update. (12 mentions)

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments. (9 mentions)

5 Pros or Advantages of EZO EAM

1. Ease of Use

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly.

See 87 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you like about EZO EAM?

I have not had issues with it. It was fairly simple to figure out.

2. Inventory Management

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support.

See 53 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you like about EZO EAM?

Simple and intuitive to use. It’s user-friendly and highly adaptable, making it feel effortless and versatile in day-to-day use. Overall, it’s easy to

3. Tracking

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively.

See 37 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

4. Asset Management

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets.

See 31 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

5. User Interface

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient.

See 26 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Alyssa B.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable and User-Friendly—A Top Choice for Any Organization"

What do you like about EZO EAM?

I love how customizable EZO is, with the API features and the countless organization settings options, it is truly the best option for any application

5 Cons or Disadvantages of EZO EAM

1. Missing Features

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications.

See 16 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Praewphitcha P.

Enterprise (> 1000 emp.)

3.5/5

"Easy to Use, Helpful Stock Consumables Checking—Room to Improve"

What do you dislike about EZO EAM?

Instrument reservation: This app allows multiple users to make reservations at the same time, and the administrator has to decide who can use the inst

2. Navigation Difficulty

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features.

See 14 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Ordering and Instant Confirmation with EZO"

What do you dislike about EZO EAM?

I am not yet familiar with the name of all the products so when searching for something you are typing in several several possible names in the search

3. Learning Curve

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations.

See 13 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you dislike about EZO EAM?

I disliked having to learn a new product.

4. Poor Interface Design

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update.

See 12 mentions

See Related User Reviews

Sergio A.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Navigation and Customizable Reports Make It a Standout"

What do you dislike about EZO EAM?

The interface feels a bit outdated; perhaps updating the layout and color scheme could improve the overall look.

Todd G.

Mid-Market (51-1000 emp.)

2.5/5

"Affordable, But Interface and Alerts Need Improvement"

What do you dislike about EZO EAM?

Not thrilled about the overall interface. Some things are confusing to figure out. For example, canceling a reservation takes several steps once you

5. Inventory Management

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Josh W.

Mid-Market (51-1000 emp.)

4.0/5

"EZ Office"

What do you dislike about EZO EAM?

It can be tedious when checking out "asset stocks"

Salim A.

IT Manager

Mid-Market (51-1000 emp.)

8/20/2025

"An excellent IT Asset Management System"

4/5

What do you like best about EZO EAM?

It is very easy to use with a lot of features and an intuitive interface. The tracking features are robust with features such as qr code scanning and gps location tracking. The customer support is also very helpful when needed and the system is highly customizable with the ability to create custom fields and reports. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

The UI could use a facelift for a more modern design. The mobile app is a bit clunky and the system could offer more integration options with other software. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for your kind feedback! We’re glad to hear that EZO’s tracking features, custom fields, and support team have been helpful for your asset management needs.

We also appreciate your suggestions around the UI, mobile app, and integrations — your input helps guide our ongoing improvements to make EZO even more user-friendly and versatile.

Sergio A.

IT Senior Manager

Mid-Market (51-1000 emp.)

11/7/2025

"Effortless Navigation and Customizable Reports Make It a Standout"

5/5

What do you like best about EZO EAM?

Navigating the platform is incredibly straightforward, and I appreciate being able to customize reports to suit my specific needs. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

The interface feels a bit outdated; perhaps updating the layout and color scheme could improve the overall look. Review collected by and hosted on G2.com.

William A.

Ingeniero de Proyectos

Mid-Market (51-1000 emp.)

11/7/2025

"Efficient asset management with a modern interface and useful integrations"

5/5

What do you like best about EZO EAM?

Complete asset management

Clear and modern interface

Flexible workflow

Useful integrations

Preventive and corrective maintenance module

Automatic reports and audits Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

In reality, the software is quite comprehensive. Review collected by and hosted on G2.com.

Joshua B.

Mechanical Engineer

Small-Business (50 or fewer emp.)

2/6/2025

"Great Software Built for Teams of All Sizes"

4/5

What do you like best about EZO EAM?

The best thing is that it provides tracking that can be shared accross offices and admist ever changing inventories Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I wish it could be better automated. Hard to always remember to keep track Review collected by and hosted on G2.com.

Kim S.

HR & Admin

Mid-Market (51-1000 emp.)

11/6/2025

"Well-Organized Dashboard with Accessible Functions"

4/5

What do you like best about EZO EAM?

The dashboard, along with all the available functions at each authorization level, is well organized and accessible. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Having to click through pages to scroll down is really annoying for me. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

6/30/2025

"Simple and inexpensive inventory software"

4/5

What do you like best about EZO EAM?

Easy to add equipment, track maintenance, and upload documents Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Needs stronger functionality for putting equipment on maintenance cycles, warning users when maintenance is due, and elevating it to managers as it gets under a certain time remaining until maintenance is due. Review collected by and hosted on G2.com.

David Y.

Research Interviewer

Enterprise (> 1000 emp.)

9/19/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Research Interviewer"

5/5

What do you like best about EZO EAM?

Easy to use, simply and straightforward. I had received my order within two working days, it was very efficient. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

No, the system is very simple and no hassle. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for your wonderful feedback! We’re thrilled to hear that EZO made ordering simple and efficient, and that your materials were delivered quickly.

Verified User in Market Research

Enterprise (> 1000 emp.)

9/29/2025

"Convenient and quick way to order stationary."

5/5

What do you like best about EZO EAM?

Stationary is quite easy to order and I note that one can filter by project, this could very very good. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I tried to filter by project but there was nothing to order! Although I did find what I wanted, the whole process probably took longer than an email to request it. I suspect this will improve with time. Review collected by and hosted on G2.com.

Josh W.

Director IT

Mid-Market (51-1000 emp.)

10/29/2023

"EZ Office"

4/5

What do you like best about EZO EAM?

I like the easy to navigate user interface in EZ Office. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

It can be tedious when checking out "asset stocks" Review collected by and hosted on G2.com.

Michael G.

Social Research Interviewer

Mid-Market (51-1000 emp.)

9/22/2025

"Equipment ordering made super easy with EZO!"

4.5/5

What do you like best about EZO EAM?

Simple to use and super fast. Lets you get on with the more important aspects of your work without being bogged down by time consuming admin tasks. Having ordered my supplies were delivered the very next day! Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

No real downside unless you lose your internet connection of course! Review collected by and hosted on G2.com.