--- title: EZO EAM Reviews meta_title: 'EZO EAM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 404 reviews by the users' company size, role or industry to find out how EZO EAM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 404 scale: '5' date_modified: '2026-10-08' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management ---

EZO EAM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly. (87 mentions)
Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support. (53 mentions)
Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively. (37 mentions)
Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets. (31 mentions)
Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient. (26 mentions)
Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications. (16 mentions)
Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features. (14 mentions)
Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations. (13 mentions)
Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update. (12 mentions)
Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments. (9 mentions)

5 Pros or Advantages of EZO EAM

5 Cons or Disadvantages of EZO EAM

Praewphitcha P.
PP
Praewphitcha P.
RA
Enterprise (> 1000 emp.)
"Easy to Use, Helpful Stock Consumables Checking—Room to Improve"
3.5/5
What do you like best about EZO EAM?

This app is easy to use and provides convenient features for checking consumable stock. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Instrument reservation: This app allows multiple users to make reservations at the same time, and the administrator has to decide who can use the instrument during that time. I think it would be better to allow only one person to reserve a time slot at a time. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

Thank you for your thoughtful feedback. We're glad EZO has helped organize consumable inventory for your team. The reservation functionality is designed to provide administrators flexibility when managing shared resources, though we understand that stricter reservation rules may be preferable in some workflows. We appreciate your suggestion and will share it with our product team as we continue refining scheduling capabilities.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Effortless Ordering and Instant Confirmation with EZO"
4/5
What do you like best about EZO EAM?

Its easier to jump on and place your order on the website rather than sending an email which you get no confirmation/acknowledgement for at times whether its been received or not, with EZO you get a confirmation and your order is placed straight away. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I am not yet familiar with the name of all the products so when searching for something you are typing in several several possible names in the search bar and its still not coming up, so maybe an easily accessible drop down menu list can be made available with possible names for an item. Review collected by and hosted on G2.com.

Daniyan P.
DP
Daniyan P.
Technical Support
Small-Business (50 or fewer emp.)
"Daniyan P."
4.5/5
What do you like best about EZO EAM?

In our organization, fieldwork is a regular part of operations. Implementing EZO Inventory has significantly improved our ability to track which assets are being used for which missions. The system supports effective equipment management and usage planning, which helps ensure smooth operations and accountability.

One of the standout features is the customizable fields, which are especially useful for managing and monitoring critical assets that require strict control. Additionally, the system facilitates inventory checks and the issuing and returning of assets, making the overall asset management process more efficient and transparent.

EZO Inventory is also very user-friendly, with an intuitive interface that makes it easy for our team to adopt and use effectively. The support team at EZO has been outstanding — their responses are quick, and they are always helpful whenever we need assistance. This level of support has been crucial in ensuring a smooth onboarding and ongoing usage experience. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Cost for Larger Teams: For growing organizations, the pricing structure can become a consideration, especially when scaling up with more users or advanced modules. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

Thanks for sharing your experience! We’re glad EZO Inventory is helping your team track assets, plan missions, and manage equipment more efficiently. It’s great to hear the customizable fields, ease of use, and our support team have been valuable for you.

We appreciate your note on pricing as teams grow — feedback like this helps us improve. Excited to keep supporting your operations!

MD
Matt D.
Field Engineer
Small-Business (50 or fewer emp.)
"Feature-Rich Platform with a Helpful AI Chatbot"
4/5
What do you like best about EZO EAM?

Lots of great features and the AI chatbot is mostly helpful Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

the terminology takes a bit getting used to Review collected by and hosted on G2.com.

David F.
DF
David F.
"EZO Simplifies Asset Tracking with Stellar Support"
5/5
What do you like best about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has made the asset tracking process simple. I appreciate the agent that is discovering all the assets on the network. I also like the ability to scan new assets with the phone app. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I will say that the setup is complicated, but I'm grateful that we've used the EZO team to help deploy. Review collected by and hosted on G2.com.

GS
Govind S.
TechOps Engineer
Enterprise (> 1000 emp.)
"Efficient IT Asset Management Across Locations"
4/5
What do you like best about EZO EAM?

EZO makes it easy to manage and track all our IT assets — from laptops and desktops to networking devices like firewalls and access points. The ability to categorize by asset type, location, and status has significantly improved our inventory visibility. Custom fields and asset tagging are especially helpful for organizing diverse equipment. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

The interface can sometimes feel cluttered, especially when managing bulk actions or navigating asset history. Reporting and export options could be more customizable for better audit or compliance needs. A mobile app with more admin features would be a great addition. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

Thanks for your thoughtful review! We’re glad EZO is helping you centralize IT asset management and improve visibility across locations. Your feedback on the interface, reporting, and mobile features is greatly appreciated and will help us keep improving.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"We have recently started using EZO to request equipment for work."
3/5
What do you like best about EZO EAM?

I like that we have the option to add things to our cart, which is easier than typing it out and emailing the equipments team. It is quite easy to navigate Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Some filters aren't applied correctly. For example, when I apply the NDNS filter, I see the 5 slot transporter which is assigned to HSE. I do not see the 5 slot or 3 slot transporter when I apply to HSE filter. I wouldn't personally assign the bundles to a whole different tab as it makes sense for the bundles to come up with the assigned project in the items tab. When I click on my final cart, I can't see the quantity of what I have ordered to double check I have ordered the correct quantities. Also the bundles (i.e. the adult blood tube packs), when ordered in large quantities, come up in the cart repeatedly as opposed to having a quantity number, which would be better and cleaner. Furthermore, I feel that when searching in the search bar, related products should show up if there is no exact match. For example, when I could not find the adult blood tube bundles for NDNS with the filter applied, I searched "adult blood tube packs", "Blood packs" and received no results. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

Thank you for sharing your honest feedback. We’re glad to hear that the cart option and easy navigation have made it simpler for you to request equipment.

We also appreciate your detailed input on filters, bundles, cart quantities, and search functionality. Insights like these are very helpful and will be shared with our product team as we continue to refine EZO for a smoother, more intuitive experience.

Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Small-Business (50 or fewer emp.)
"Effortless Asset Management with Real-Time Visibility"
4/5
What do you like best about EZO EAM?

EZO has made tracking and managing our assets significantly easier. Before using it, we were juggling spreadsheets and manual updates — now we have real-time visibility and better accountability across our equipment. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

If there’s one thing that could improve, it would be slightly faster load times when handling large data sets or more flexible options in the reporting filters. Review collected by and hosted on G2.com.

Ryan G.
RG
Ryan G.
Data Acquisition Specialist/Marketing Analyist
Small-Business (50 or fewer emp.)
"Efficient Inventory Management Made Simple"
3/5
What do you like best about EZO EAM?

I like how intuitive the dashboard is and how easy it is to track inventory across multiple locations. The barcode and QR code features make item check-in and check-out seamless, and the reporting tools give clear visibility into stock levels and usage. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Some advanced customization options can feel limited, and initial setup takes time if you’re migrating large amounts of existing data. The mobile app, while useful, could benefit from more robust features. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

Thank you for sharing your experience! We’re glad to hear that the dashboard, barcode/QR features, and reporting tools are helping simplify your inventory management across locations.

We appreciate your feedback on customization, setup, and the mobile app — our team is always working to enhance these areas, and your input is valuable in guiding improvements.

KB
Kimberly B.
Branch Admin
Mid-Market (51-1000 emp.)
"Challenging to Learn, But Useful for Asset Tracking"
2.5/5
What do you like best about EZO EAM?

We are not using it for inventory, we are using it to keep track of vehicles and equipment & for the maintenance of them. I think it would be a good system for actual inventory. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Difficult learning curve, but again, we are using it to track assets not for inventory. Review collected by and hosted on G2.com.

Response from Ramiah Adeen of EZO EAM

Thank you for your feedback. We're pleased that EZO helps your organization track equipment and vehicles across multiple locations.

Because the platform supports a wide range of asset management workflows, there can sometimes be an initial learning curve. However, our onboarding resources and customer success team are always available to help teams get the most out of the system. Reach them out at support@ezo.io.