I like that EZO is fairly simple to understand. It helps me keep track of what materials are in which locations, which is really handy for managing inventory and issuing materials to technicians. I also appreciate the checkout functions, which I use the most along with updating locations as needed. These features are very straightforward and easy to understand. Review collected by and hosted on G2.com.

I think that if we could change the checkout process to allow checking out from one location directly to another that would be beneficial. I am having some challenges with the number of licenses for the CMMS package, trying to juggle the appropriate levels of access. Review collected by and hosted on G2.com.

I like the phone app. It allows me scan product wherever I am in the office. I can also scan location of where product is quickly. I can also change location on the spot which is also very useful Review collected by and hosted on G2.com.

The phone app has had some improvements, and is easier to navigate Review collected by and hosted on G2.com.

It’s easy to check an asset’s status, and I get a reminder when it’s updated. It save us more time and impove the effiency. It's worthy. Review collected by and hosted on G2.com.

The reminder could be more specific and targeted to the relevant people. Review collected by and hosted on G2.com.

Simple and intuitive to use. It’s user-friendly and highly adaptable, making it feel effortless and versatile in day-to-day use. Overall, it’s easy to work with, offers great flexibility, and remains straightforward while still being adaptable to different needs. Review collected by and hosted on G2.com.

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issues with how these new add-ons are implemented, which we hope will be resolved with support from the EZO team. Review collected by and hosted on G2.com.

I appreciate the high level of customization and the user-friendly interface. I like that most features are editable, and if something isn’t directly changeable, there’s usually a setting or rule that allows you to enable or disable it.

The range of options—from assigning items to specific people, to creating custom fields for each entry, to viewing the estimated depreciated value of an item—is extremely helpful for me. These features make it much easier to track and manage everything that comes in or goes out for a tenant. I currently manage about four different EZOffice tenant accounts at work, and so far, I’ve encountered only a few minor issues. Review collected by and hosted on G2.com.

I've noticed a few minor issues with the AI and the process for making bulk entries for items. While nothing is too serious, there are some small errors that make it less straightforward to input bulk entries than I would prefer. Additionally, the AI assistant isn't always as accurate as I would like. However, I expect that these aspects will become more polished and dependable over time. Review collected by and hosted on G2.com.

I love how customizable EZO is, with the API features and the countless organization settings options, it is truly the best option for any application. The GUI is very user-friendly, and even if a user doesn't have a background in inventory management softwares, there are plenty of free instructional videos online readily available. Our company is using this software quite frequently at five of our locations, and it has been a rather seamless implementation so far. Customer support was very helpful and professional when we had billing questions as well. Review collected by and hosted on G2.com.

I haven't run into any lacking features yet! Review collected by and hosted on G2.com.

It's very affordable. We researched several options a few years back, and EZO was the most affordable for a small environment. Review collected by and hosted on G2.com.

Not thrilled about the overall interface. Some things are confusing to figure out. For example, canceling a reservation takes several steps once you finally figure out how to find that spot. Old reservations that are never fulfilled don't go away, so several months later you still have them showing in the system and have to manually delete each one, one by one. Email alerts don't work properly. Review collected by and hosted on G2.com.

Easy to get started and affordable pricing structure.. Review collected by and hosted on G2.com.

Android app has some bugs. A lot of settings in one place feels overwhelming. Review collected by and hosted on G2.com.

The customer service. They have been great Review collected by and hosted on G2.com.

Nothing yet. I need to have the product implemented first. Review collected by and hosted on G2.com.

Making it easier to track, add devices, and search for them Review collected by and hosted on G2.com.

Compare custom fields to trigger a report.

More customization or simplifying the addition of custom fields. Review collected by and hosted on G2.com.