EZO EAM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly. (87 mentions)

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support. (53 mentions)

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively. (37 mentions)

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets. (31 mentions)

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient. (26 mentions)

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications. (16 mentions)

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features. (14 mentions)

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations. (13 mentions)

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update. (12 mentions)

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments. (9 mentions)

5 Pros or Advantages of EZO EAM

1. Ease of Use

Users appreciate the ease of use of EZO, finding it intuitive for navigating and managing assets effortlessly.

See 87 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you like about EZO EAM?

I have not had issues with it. It was fairly simple to figure out.

2. Inventory Management

Users value the efficient inventory tracking of EZO, highlighting its seamless experience and excellent customer support.

See 53 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you like about EZO EAM?

Simple and intuitive to use. It’s user-friendly and highly adaptable, making it feel effortless and versatile in day-to-day use. Overall, it’s easy to

3. Tracking

Users value the flexible tracking features of EZO, appreciating its capability to manage and organize assets effectively.

See 37 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

4. Asset Management

Users value the effective asset tracking features of EZO, facilitating easy management and accurate inventory of corporate assets.

See 31 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

David F.

5.0/5

"EZO Simplifies Asset Tracking with Stellar Support"

What do you like about EZO EAM?

My firm is a new user of EZO Asset Sonar, and the IT setup has been a breeze. The inside team has been totally awesome. I like how the phone app has m

5. User Interface

Users love the intuitive and user-friendly interface of EZO, making asset management straightforward and efficient.

See 26 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you like about EZO EAM?

EZO offers an excellent asset tracking solution with detailed location history, assignments, check-in/check-out, and lifecycle management. It provides

Alyssa B.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Customizable and User-Friendly—A Top Choice for Any Organization"

What do you like about EZO EAM?

I love how customizable EZO is, with the API features and the countless organization settings options, it is truly the best option for any application

5 Cons or Disadvantages of EZO EAM

1. Missing Features

Users find the missing features in EZO frustrating, particularly in reservations and maintenance notifications.

See 16 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Praewphitcha P.

Enterprise (> 1000 emp.)

3.5/5

"Easy to Use, Helpful Stock Consumables Checking—Room to Improve"

What do you dislike about EZO EAM?

Instrument reservation: This app allows multiple users to make reservations at the same time, and the administrator has to decide who can use the inst

2. Navigation Difficulty

Users find the navigation difficult in EZO, often feeling lost due to its complex interface and numerous features.

See 14 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Effortless Ordering and Instant Confirmation with EZO"

What do you dislike about EZO EAM?

I am not yet familiar with the name of all the products so when searching for something you are typing in several several possible names in the search

3. Learning Curve

Users note a steep learning curve with EZO, particularly when setting up complex workflows and system integrations.

See 13 mentions

See Related User Reviews

Dwayne E.

Enterprise (> 1000 emp.)

4.0/5

"EZO Inventory: Powerful Tracking and Reporting Made Simple"

What do you dislike about EZO EAM?

While EZO generally performs well, there are a few areas that could be improved to make the overall user experience smoother. The search and filtering

Verified User

Enterprise (> 1000 emp.)

3.0/5

"Simple to Use,"

What do you dislike about EZO EAM?

I disliked having to learn a new product.

4. Poor Interface Design

Users find the poor interface design of EZO overwhelming, suggesting it needs a more modern and user-friendly update.

See 12 mentions

See Related User Reviews

Sergio A.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Navigation and Customizable Reports Make It a Standout"

What do you dislike about EZO EAM?

The interface feels a bit outdated; perhaps updating the layout and color scheme could improve the overall look.

Todd G.

Mid-Market (51-1000 emp.)

2.5/5

"Affordable, But Interface and Alerts Need Improvement"

What do you dislike about EZO EAM?

Not thrilled about the overall interface. Some things are confusing to figure out. For example, canceling a reservation takes several steps once you

5. Inventory Management

Users find the inventory management tedious, wishing for better organization and clearer item tracking across departments.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Straightforward and adaptable"

What do you dislike about EZO EAM?

As standard, there’s no servicing for specific items (only for groups). However, the new add-ons now enable this. That said, we’ve run into a few issu

Josh W.

Mid-Market (51-1000 emp.)

4.0/5

"EZ Office"

What do you dislike about EZO EAM?

It can be tedious when checking out "asset stocks"

Maximus M.

Apprentice construction electrician

Small-Business (50 or fewer emp.)

2/12/2025

"Very easy, product is clear and easy to use"

4.5/5

What do you like best about EZO EAM?

The pictures and names make it easy to find inventory Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

How some items don't have images, other than that nothing Review collected by and hosted on G2.com.

Derrin L.

Application Engineer

Mid-Market (51-1000 emp.)

6/21/2024

"Overall great asset tracking features"

4/5

What do you like best about EZO EAM?

I am new to using EZ office and have already found it to be very user friendly and easy to use on a daily basis. Their ios app allows you to scan in and out assets with a simple QR code. No need to search for the asset. The reports on the asset tracking also make it very easy to keep up to date with asset utilisation. It reports on an easily readible excel document, making it easy to integrate and implement into your other reports. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

If an asset is booked out, and someone forgot to book it back in, there isn't a way to request a forced book in if you have the asset. Review collected by and hosted on G2.com.

Fuwad A.

Student

Mid-Market (51-1000 emp.)

11/27/2024

"EZOfficeInventory is a really great tool for my needs."

5/5

What do you like best about EZO EAM?

At Berkeley Journalism School, we use EZOfficeInventory to book and keep track of equipment. As a student, I find the interface user-friendly. It is absolutely easy to add equipment to my cart, book them, keep track of my previous bookings and organize everything for upcoming bookings. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I don't have anything that I dislike about EZOfficeInventory. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/16/2024

"Simple and Excellent Service"

4.5/5

What do you like best about EZO EAM?

I like the simplicity of EZOfficeInventory. It's so simple to update your inventory and to check-out/check-in devices. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

One thing I dislike about EZOfficeInventory is that you can't override previous actions. An example of this is when trying to check out a device that has already been checked out. Sometimes we forget to check a device back in and we are unable to check it back out. It would be good to have an "override action" button instead of having to check the device in first before checking it back out again. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

2/26/2025

"It requires improvements to be able to filter the information with more than one criterion."

3.5/5

What do you like best about EZO EAM?

I like that it is clear and updates in real time Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

I don't like that I have to create a new database to be able to view the information by item instead of just by purchase order. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for your feedback. Visibility and filtering are essential for efficient asset management, and we appreciate your suggestion about improving multi-criteria filtering. Our team continues to refine reporting and filtering capabilities to make data easier to explore.

Abraham O.

Logistics Specialist

Mid-Market (51-1000 emp.)

12/5/2024

"Ezo has helped clean and organize our warehouse."

4.5/5

What do you like best about EZO EAM?

Ezoffice has helped us organize and track all of our inventory into a single app. New users have had little to almost no trouble acclimating to the new program. It has helped prevent problems when scheduling use for assets or asset stock. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Some features were easier to use on the web page than the app. Review collected by and hosted on G2.com.

Verified User in Research

Mid-Market (51-1000 emp.)

9/11/2024

"Easy to use and comprehensive inventory management"

5/5

What do you like best about EZO EAM?

Recurring services, groups, filter, attachment available for each items Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

cannot do recurring service for each item (only at group level) Review collected by and hosted on G2.com.

Zach L.

Analyst

Mid-Market (51-1000 emp.)

12/10/2024

"Easy for checking facility available"

5/5

What do you like best about EZO EAM?

EZOfficeInventory has a straightforward interface for users to know the inventory and track the changes. Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

Not found yet. It suits my need currently. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/5/2025

"Easy enough, would like more accessability to custom reports"

3.5/5

What do you like best about EZO EAM?

Easy to upload data and easy to export reports when needed Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

More customized reports are difficult and having to reach out to the customer service team for assistance with them is slower than we would like. Review collected by and hosted on G2.com.

Response from Palwashae Azhar of EZO EAM

edit

Thank you for sharing your experience. We’re glad the platform makes uploading and exporting data straightforward. We understand the need for more accessible custom reporting and are continuously improving reporting flexibility.

Verified User in Insurance

Mid-Market (51-1000 emp.)

11/11/2024

"Really enjoyable to use"

5/5

What do you like best about EZO EAM?

In the short time my team and I have been using Ezoffice, we have really enjoyed it. The best part is it's not hard to intuit how to use it. In less than an hour we were all scootin' and tootin' with it!!! Review collected by and hosted on G2.com.

What do you dislike about EZO EAM?

We haven't encountered any yet. Maybe it would be cool to add updates on a digest type basis instead of one offs. Review collected by and hosted on G2.com.