Exterro Data Risk Management Platform Reviews & Product Details

The Exterro Data Risk Management Platform transforms fragmented legal, investigatory, and compliance workflows with a unified platform purpose-built to safeguard the digital world. With centralized orchestration, over 185 native data connectors, and an intuitive interface, Exterro delivers the speed, efficiency, and visibility modern organizations demand to find, analyze and protect their data. Powered by Exterro Intelligence, an array of artificial intelligence capabilities including generative AI, active learning, and domain-specific agents, the Exterro data risk management platform is trusted by more than 3,000 organizations—including 40% of the Fortune 100—granting them unrivaled control over their data environment. The Exterro Data Risk Management platform covers data privacy, security, and governance, digital forensics and incident response, and eDiscovery workflows. With Exterro, legal, compliance, privacy, IT, information security, and investigatory professionals can achieve unrivaled control over the data their organizations hold: Find sensitive data wherever it resides–in the cloud, on computer endpoints, on network servers and share drives, or even on remote mobile devices. Analyze relevant data to understand the truth behind legal or investigatory matters, respond to data requests, and make informed strategic decisions. Protect sensitive data against and proactively prepare for cybersecurity threats, regulatory response, and civil litigation.

Seller

Exterro

Discussions

Exterro Data Risk Management Platform Community

Languages Supported

Afrikaans, Arabic, Bengali, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Cody Bustamante (Administrator)

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

18 months

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Top-Rated Alternatives

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User Insights

Average based on 171 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

G2 reviews are authentic and verified.

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Dan H.

Sr. Security Analyst

Enterprise (> 1000 emp.)

9/4/2019

"Very powerful tool"

5/5

What do you like best about Exterro Data Risk Management Platform?

The search capabilities, they are quite intensive and meet legal requirements, way above the normal terms of contains or near. Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

Issues with data collection connectors and import of data from other eDiscovery solutions. Review collected by and hosted on G2.com.

Kate W.

Paralegal

Enterprise (> 1000 emp.)

9/9/2025

"Sold a Bill of Goods"

0.5/5

What do you like best about Exterro Data Risk Management Platform?

Fairly easy to navigate, even without the promised support. Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

Customer service and support. We have not received anything close to the level of support promised during the sales process. Review collected by and hosted on G2.com.

Brandon M.

eDiscovery and Information Governance Project Manager

Enterprise (> 1000 emp.)

9/11/2025

"Exterro, great and growing"

3.5/5

What do you like best about Exterro Data Risk Management Platform?

All in one platform with various usabilities across multiple different areas of data management. Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

It's still a work in progress, but getting there year over year. Review collected by and hosted on G2.com.

Lorene T.

Litigation Manager / Paralegal

Enterprise (> 1000 emp.)

9/11/2025

"Employee Change Monitor will (hopefully) rock my world!"

5/5

What do you like best about Exterro Data Risk Management Platform?

(almost) Real-time info on terminations, hiring and departmental changes Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

Haven't been using it long enough to have one Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/2/2025

"XChange2025"

5/5

What do you like best about Exterro Data Risk Management Platform?

XChange 2025, Exterro’s annual conference, was an incredible experience. This year’s event in Denver truly exceeded my expectations. It brought together a vibrant community of professionals, offered hands-on training, and gave attendees the chance to earn exclusive Exterro certifications. The keynote speakers were insightful and added real value.

Beyond the event itself, Exterro continues to impress—not just with a product that’s intuitive and easy to use, but with a team that genuinely cares. Everyone I interacted with was helpful, thoughtful, and committed to creating a one-of-a-kind experience. Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

There wasn't anything I disliked. I really enjoyed the event. Review collected by and hosted on G2.com.

What problems is Exterro Data Risk Management Platform solving and how is that benefiting you?

Exterro’s platform has made it a lot easier for us to stay on top of data risk. We now have much better visibility into where sensitive data is stored across the organization, which helps us stay organized and in control. It’s been especially helpful for things like data mapping, staying compliant with privacy regulations, and responding to DSARs more quickly and efficiently. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

9/11/2025

"Have been using Exterro for about 4 - 5 years, very easy straightforward to use"

5/5

What do you like best about Exterro Data Risk Management Platform?

Ease, defensible process and visually easy to use Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

a few workflow options could be improved Review collected by and hosted on G2.com.

Luciano P.

Cybersecurity Analyst

Mid-Market (51-1000 emp.)

2/14/2025

"Very advanced automation platform with artificial intelligence analytics possibilities"

5/5

What do you like best about Exterro Data Risk Management Platform?

Its strong Automation, AI analytics, Cloud Service Integration and Compliance Capabilities Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

The high pricing, the performance issues Review collected by and hosted on G2.com.

Keith T.

eDiscovery and Information Governance Project Manager

Enterprise (> 1000 emp.)

10/6/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"The successes and opportunities for Exterro and our business"

5/5

What do you like best about Exterro Data Risk Management Platform?

The value offered by Exterro is unmatched in the industry. Exterro is a core business partner of ours and we collaborate on new ideas to build features into their product roadmap. We use many products including Legal Hold, EDDM, Data Source Discovery, Data Retention, Comprehensive Interview along with many other tools to manage our program. This allows us to have the confidence to know where data is located within our environment and allows us to have a world-class eDiscovery program. Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

Connectors including Office 365 and ServiceNow have some opportunities for better integration. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro Data Risk Management Platform:

Exterro has a well-balanced platform that meets the needs of complex legal holds to meet all the requirements needed for an eDiscovery. We consider them a valuable business partner of ours. Review collected by and hosted on G2.com.

What problems is Exterro Data Risk Management Platform solving and how is that benefiting you?

Having Exterro with the amount of litigation cases we handle allows us to deliver high-quality results, while providing our company a lower total cost in the eDiscovery space. Review collected by and hosted on G2.com.

Beth A.

Senior Paralegal

Enterprise (> 1000 emp.)

7/16/2024

"Daily user of Exterro"

5/5

What do you like best about Exterro Data Risk Management Platform?

Automating so many aspects of the legal hold process. Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

It is all helpful. I do not have any complaints. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace

Small-Business (50 or fewer emp.)

8/1/2024

"I used to use Exterro and with the sunset of LHP I will be using it again"

2.5/5

What do you like best about Exterro Data Risk Management Platform?

I'm not sure yet. I'm not using it yet. Review collected by and hosted on G2.com.

What do you dislike about Exterro Data Risk Management Platform?

A lot going on in the software. I prefer to keep it simple. Review collected by and hosted on G2.com.

Response from Brandon Powell of Exterro Data Risk...

edit

Thank you for the review. We're committed to ensuring all our users achieve positive business outcomes with our software. We are excited to share that we're upgrading our interface and adding a natural language processing assistant to make the software easier to use than ever. If you or your team need additional training, please reach out to your Customer Success Manager. We are here to support you and ensure all team members can effectively utilize the software to achieve their goals.