Exceed.ai Features

Messenger (4)

Sequencing: Based on 25 Exceed.ai reviews and verified by the G2 Product R&D team. Mapped-out responses for conversations.
AI: Based on 24 Exceed.ai reviews and verified by the G2 Product R&D team. Artificial intelligence (AI) and chatbot involvement.
Live Chat: Based on 18 Exceed.ai reviews and verified by the G2 Product R&D team. Live human component of conversations.
Customization Interface: Quality of interface for designing and customizing conversation maps. 23 reviewers of Exceed.ai have provided feedback on this feature.

Targeting: Based on 21 Exceed.ai reviews and verified by the G2 Product R&D team. Overall quality of customer targeting based on needs or situations.
Profiles: Based on 19 Exceed.ai reviews and verified by the G2 Product R&D team. Creation and modification of customer profiles based on conversations.
Analytics: Based on 26 Exceed.ai reviews and verified by the G2 Product R&D team. Reporting based around specific and overall conversation results.
Lead Gathering: Based on 22 Exceed.ai reviews and verified by the G2 Product R&D team. Capture and organization of leads from conversations.
Sales Conversion: Based on 25 Exceed.ai reviews and verified by the G2 Product R&D team. Success rate of conversations leading to customer purchases.

Customer-facing Chatbot: Based on 22 Exceed.ai reviews and verified by the G2 Product R&D team. Offers a chatbot to initiate and carryout inital conversations with prospects and leads.
Lead Qualification: Based on 29 Exceed.ai reviews and verified by the G2 Product R&D team. Automatically calculates which leads are the most likely to become a customer.
Lead Follow-up: Based on 34 Exceed.ai reviews and verified by the G2 Product R&D team. Automatically contacts all leads.
Meeting Scheduling: Based on 29 Exceed.ai reviews and verified by the G2 Product R&D team. Utilizes natural language processing to set up meetings.

Opportunity and Pipeline Management: Based on 25 Exceed.ai reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide.
Data Entry: Based on 24 Exceed.ai reviews and verified by the G2 Product R&D team. Automates the entry of collected data.
Integrations / APIs: Based on 28 Exceed.ai reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Natural Language Interaction: Engages in human-like conversation for task delegation
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives

Autonomous Task Execution: Capability to perform complex tasks without constant human input
Multi-step Planning: Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Adaptive Learning: Improves performance based on feedback and experience
Natural Language Interaction: Engages in human-like conversation for task delegation
Proactive Assistance: Anticipates needs and offers suggestions without prompting
Decision Making: Makes informed choices based on available data and objectives