Eventbrite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of Eventbrite, simplifying event creation and management for seamless execution. (90 mentions)

Users appreciate the user-friendly interface of Eventbrite, making event creation and management smooth and efficient. (85 mentions)

Users find the easy setup of Eventbrite enhances event planning and boosts attendance effortlessly. (39 mentions)

Users appreciate the simple and efficient ticketing capabilities of Eventbrite, enabling seamless event management and promotion. (34 mentions)

Users appreciate the ease of creation with Eventbrite, finding it simple to set up and manage events efficiently. (33 mentions)

Users are concerned about false events and poor customer support, impacting trust and usability on Eventbrite. (24 mentions)

Users find the service fees of Eventbrite to be high, particularly impacting smaller events. (18 mentions)

Users find the high service fees burdensome, particularly for smaller events, impacting overall satisfaction with Eventbrite. (16 mentions)

Users report event management issues with Eventbrite, citing false listings, lack of support, and repetitive feeds. (14 mentions)

Users find Eventbrite's limited customization options unsatisfactory, wishing for more flexibility in branding and layouts. (13 mentions)

5 Pros or Advantages of Eventbrite

1. Ease of Use

Users appreciate the user-friendly interface of Eventbrite, simplifying event creation and management for seamless execution.

See 90 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Easy Event Signups, but Exporting Some Order Details Can Be Tricky"

What do you like about Eventbrite?

I like that it's an easy platform to share an event and get people to sign up. It's also easy for building out the page, as well as sharing the order

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Eventbrite Makes Event Creation Simple, Efficient, and Organized"

What do you like about Eventbrite?

What I like best about Eventbrite is how simple and efficient it makes event creation and management. The platform is very user-friendly, even for fir

2. Event Management

Users appreciate the user-friendly interface of Eventbrite, making event creation and management smooth and efficient.

See 85 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Easy Event Signups, but Exporting Some Order Details Can Be Tricky"

What do you like about Eventbrite?

I like that it's an easy platform to share an event and get people to sign up. It's also easy for building out the page, as well as sharing the order

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Eventbrite Makes Event Creation Simple, Efficient, and Organized"

What do you like about Eventbrite?

What I like best about Eventbrite is how simple and efficient it makes event creation and management. The platform is very user-friendly, even for fir

3. Easy Setup

Users find the easy setup of Eventbrite enhances event planning and boosts attendance effortlessly.

See 39 mentions

See Related User Reviews

Olderico C.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Event Planning with Seamless Integrations"

What do you like about Eventbrite?

These streamline coordination for community leaders, cutting setup time and enhancing attendee experience with promo codes and integrations like Canva

Choon-Hee C.

Small-Business (50 or fewer emp.)

4.0/5

"Great for Family Events, But Recommendations Could Be More Targeted"

What do you like about Eventbrite?

I really like how Eventbrite helps get my family festivals in front of people who actually want to attend. The personalized recommendations mean local

4. Ticketing

Users appreciate the simple and efficient ticketing capabilities of Eventbrite, enabling seamless event management and promotion.

See 34 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Eventbrite Makes Event Creation Simple, Efficient, and Organized"

What do you like about Eventbrite?

What I like best about Eventbrite is how simple and efficient it makes event creation and management. The platform is very user-friendly, even for fir

Verified User

Enterprise (> 1000 emp.)

4.0/5

"User-Friendly and Reliable Platform You Can Trust"

What do you like about Eventbrite?

It's a platform that is very user-friendly and reliable, which people already know and trust. It is easy to use and to integrate with other apps, like

5. Ease of Creation

Users appreciate the ease of creation with Eventbrite, finding it simple to set up and manage events efficiently.

See 33 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Easy Event Signups, but Exporting Some Order Details Can Be Tricky"

What do you like about Eventbrite?

I like that it's an easy platform to share an event and get people to sign up. It's also easy for building out the page, as well as sharing the order

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Eventbrite Makes Event Creation Simple, Efficient, and Organized"

What do you like about Eventbrite?

What I like best about Eventbrite is how simple and efficient it makes event creation and management. The platform is very user-friendly, even for fir

5 Cons or Disadvantages of Eventbrite

1. Event Management

Users are concerned about false events and poor customer support, impacting trust and usability on Eventbrite.

See 24 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"User-Friendly and Reliable Platform You Can Trust"

What do you dislike about Eventbrite?

I have noticed an increasing number of people reporting false events listed there lately, so the audience needs to be more cautious, especially with p

Endrit M.

Small-Business (50 or fewer emp.)

4.5/5

"happy user"

What do you dislike about Eventbrite?

a weekly event comes continually on the feed. I should be noted differently (like this is a weekly event, click it to choose which date you plan to at

2. Expensive

Users find the service fees of Eventbrite to be high, particularly impacting smaller events.

See 18 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Eventbrite Makes Event Creation Simple, Efficient, and Organized"

What do you dislike about Eventbrite?

Sometimes the platform feels a bit slow when handling larger attendee lists, and the service fees can be slightly high for smaller events. Apart from

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy platform"

What do you dislike about Eventbrite?

It does not allow us to have RSVPs for certain events by groups and prompt to pay for the service

3. High Fees

Users find the high service fees burdensome, particularly for smaller events, impacting overall satisfaction with Eventbrite.

See 16 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Eventbrite Makes Event Creation Simple, Efficient, and Organized"

What do you dislike about Eventbrite?

Sometimes the platform feels a bit slow when handling larger attendee lists, and the service fees can be slightly high for smaller events. Apart from

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy platform"

What do you dislike about Eventbrite?

It does not allow us to have RSVPs for certain events by groups and prompt to pay for the service

4. Event Management Issues

Users report event management issues with Eventbrite, citing false listings, lack of support, and repetitive feeds.

See 14 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"User-Friendly and Reliable Platform You Can Trust"

What do you dislike about Eventbrite?

I have noticed an increasing number of people reporting false events listed there lately, so the audience needs to be more cautious, especially with p

Endrit M.

Small-Business (50 or fewer emp.)

4.5/5

"happy user"

What do you dislike about Eventbrite?

a weekly event comes continually on the feed. I should be noted differently (like this is a weekly event, click it to choose which date you plan to at

5. Limited Customization

Users find Eventbrite's limited customization options unsatisfactory, wishing for more flexibility in branding and layouts.

See 13 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Detailed Reporting and Event Tracking Make Management Effortless"

What do you dislike about Eventbrite?

If you have several types of tickets, you are limited to creating a waitlist for just one ticket type. Additionally, waitlists do not release tickets

Alisa H.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable Real-Time Analytics for Event Performance Tracking"

What do you dislike about Eventbrite?

While the analytics tools are functional, they can feel a bit limited for advanced users looking for deeper segmentation or cross-event comparisons. E

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PETER M.

Senior Security Analyst

Information Technology and Services

Small-Business (50 or fewer emp.)

4/4/2025

"Event ticketing made easy."

5/5

What do you like best about Eventbrite?

The ability to be sent reminders for all my events without having to create a note all the time for each event. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

As an event organizer, it would be nice to see some standard pricing for using the platform to sell tickets even if the option of having the user pay is great. Review collected by and hosted on G2.com.

Avi B.

General Manager and Chief Information Technology Officer

Information Technology and Services

Enterprise (> 1000 emp.)

4/4/2025

"Life of the Party!"

4/5

What do you like best about Eventbrite?

It's somewhat intuitive with auto generated functions that ease the enrollment and setup for events. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

I wish the auto sign-in was smoother. Sometimes you have to go through the painstaking processes of logging into your account every time just to sign up for an event or to read details of an event. Cumbersome at times. Should be more seamless. Review collected by and hosted on G2.com.

thomas S.

Events

Small-Business (50 or fewer emp.)

4/1/2025

"Perfect for Independant Contractors/Persons!"

5/5

What do you like best about Eventbrite?

I like the ability of using Eventbrite to plan and schedule events outside of my normal day to day role. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

Often the algorithm can have moments of refresh error. Rarely ever happens. Review collected by and hosted on G2.com.

What problems is Eventbrite solving and how is that benefiting you?

With previous experience in the field of Addiction (I was a specialist/helper) there was a situation in 2024 where individuals who seeked helped found themselves in more trouble than expected. However, Eventbrite was swift at fixing this mistake. Bad apples tried ruining the bunch at no fault of Eventbrite. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/1/2025

"Easy to Use for any event"

5/5

What do you like best about Eventbrite?

Eventbrite is always easy to use when looking for events. It is a site I use to look for cool events and things to do multiple times throughout the month. Their customer support is very nice and easy to understand, I have not had too many issues with it, but when I do, I know they will be able to help. Also, their interface is easy to use and understand. I love the vast types of events that are featured on the website. Overall, a great site to find fun events! I have also used it before on the side of a business and I found it was easy to post links to the Eventbrite pages on other sites, the controls were easy to use, and it was straightforward how to market an event and make sure people could see it. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

While the layout is easy to understand, I am not a fan of it. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/1/2025

"Robust and User Friendly"

4/5

What do you like best about Eventbrite?

It's easy to create and share events. The interface is user-friendly, and making an event page that looks good is easy. Searching for registrations and registration reports is helpful for managing attendees. Integrates with Keela, MailChimp and Zapier which makes things smooth and efficient for our CRMs. Being able to add donations in addition to tickets is a great feature for non-profits in addition to having hidden tickets, date-dependant tickets, add-ons, and name-your-price tickets for conferences. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

The high fees and the lack of integration with PayPal are the main things; for smaller groups or events, it adds up somewhat quickly, but it is a major platform, so it makes sense. It would be nice to have an option for attendees to have a deposit for the event and pay the remaining amount later. Review collected by and hosted on G2.com.

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Lucy G.

Content Creator

Small-Business (50 or fewer emp.)

4/2/2025

"Easiest app For Finding Cool Events"

5/5

What do you like best about Eventbrite?

This app is literally my go to place for finding the best events and experiences around me. I'm using it for a while already and it's especially good when you are traveling and want to find good events to attend! Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

It makes finding cool events very easy and accessible, so no dislikes for me so far. Review collected by and hosted on G2.com.

Erika H.

Product Manager

Mental Health Care

Small-Business (50 or fewer emp.)

7/29/2025

"Easy"

4.5/5

What do you like best about Eventbrite?

I can search for events in my city and online. The events can be cultural or meetups, for example. You can select the city where you are or what you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

I don't remember anything for now. Maybe not many cities have? Review collected by and hosted on G2.com.

Nathan C.

Offensive Security Consultant

Information Technology and Services

Small-Business (50 or fewer emp.)

Originally submitted 4/1/2025

"Ticketing made easy!"

5/5

What do you like best about Eventbrite?

The ease of use and added personal touch to all events that I can create. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

In my time of using it, I am yet to find something I truly dislike about it. Review collected by and hosted on G2.com.

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Sahana K.

Graphic Designer

Design

Small-Business (50 or fewer emp.)

4/2/2025

"One stop platform for Events"

4.5/5

What do you like best about Eventbrite?

Eventbrite lets us create events in a form. It let's you setup the Ticket pricing, and also the payment made by the attendees are accumulated under the finance section and payouts to our bank account. It has a minimal fee when you collect payments. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

There's nothing I dislike about Eventbrite. Its Pretty Good for organizing and attending events. Review collected by and hosted on G2.com.

Alex M.

Software Engineer

Small-Business (50 or fewer emp.)

4/3/2025

"Good experience"

5/5

What do you like best about Eventbrite?

The Eventbrite platform has been beneficial for finding events around me. Additionally, the "Add to My Calendar" link provided by Eventbrite helps me add the event to my calendar without hassle. Review collected by and hosted on G2.com.

What do you dislike about Eventbrite?

They could benefit from improving customer service experience, like a faster, and consistent resolution of issues. Review collected by and hosted on G2.com.