--- title: Esper Reviews meta\_title: 'Esper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 238 reviews by the users' company size, role or industry to find out how Esper works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 238 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Esper Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Esper for its **ease of use** , facilitating quick updates and seamless provisioning for device management. [(14 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1401896&qs=pros-and-cons#reviews) Users appreciate the **easy remote access** of Esper, enabling quick updates and real-time troubleshooting effortlessly. [(10 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1402026&qs=pros-and-cons#reviews) Users value the **exceptional customer support** , particularly the helpful one-on-one assistance from Sudeep. [(9 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1401271&qs=pros-and-cons#reviews) Users love the **ease of use** of Esper, appreciating quick updates and a straightforward setup process. [(9 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1401397&qs=pros-and-cons#reviews) Users find the **intuitive dashboard** of Esper easy to use, streamlining device management for their teams. [(9 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1401335&qs=pros-and-cons#reviews) Users report **missing features** like WiFi credential issues and lack of detailed activity logs, impacting their deployment experience. [(5 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1400049&qs=pros-and-cons#reviews) Users find Esper **too expensive** , especially with additional charges for features and minimum license requirements. [(4 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1402906&qs=pros-and-cons#reviews) Users report **connection issues** with Esper, requiring manual setup for enterprise WiFi networks and causing frustration. [(3 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1400249&qs=pros-and-cons#reviews) Users express frustration over **deployment delays** caused by queued commands, impacting overall efficiency and user experience. [(3 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1400502&qs=pros-and-cons#reviews) Users face **limited compatibility** with enterprise networks, requiring on-site assistance for WiFi setup and initial provisioning. [(3 mentions)](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1402142&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Esper ##### 1. Ease of Use Users praise Esper for its **ease of use** , facilitating quick updates and seamless provisioning for device management. [ See 14 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1401896&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Its good for maintaing device and adding in one teplates" What do you like about Esper? We use it to control the HHD device. It’s good for remote access, and it’s easy to add it to the device. ![Iván O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iván O.") IO Iván O. Mid-Market (51-1000 emp.) 3.5/5 "Excellent in everything except customer support" What do you like about Esper? In my experience with them, customer support is truly awful. They don't listen to problems; they just send standard emails without any solutions. When ##### 2. Remote Access Users appreciate the **easy remote access** of Esper, enabling quick updates and real-time troubleshooting effortlessly. [ See 10 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1402026&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Its good for maintaing device and adding in one teplates" What do you like about Esper? We use it to control the HHD device. It’s good for remote access, and it’s easy to add it to the device. ![Lokesh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lokesh B.") LB Lokesh B. Mid-Market (51-1000 emp.) 5.0/5 "Excellent" What do you like about Esper? Because i get good services through out the time. ##### 3. Customer Support Users value the **exceptional customer support** , particularly the helpful one-on-one assistance from Sudeep. [ See 9 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1401271&qs=pros-and-cons#reviews) See Related User Reviews ![Iván O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iván O.") IO Iván O. Mid-Market (51-1000 emp.) 3.5/5 "Excellent in everything except customer support" What do you like about Esper? In my experience with them, customer support is truly awful. They don't listen to problems; they just send standard emails without any solutions. When ![Tomas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomas P.") TP Tomas P. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Device Management with Stellar Support" What do you like about Esper? I like using Esper for organizing over 100 devices by groups, which is very helpful. The device blueprints with preset configurations are quite nice a ##### 4. Features Users love the **ease of use** of Esper, appreciating quick updates and a straightforward setup process. [ See 9 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1401397&qs=pros-and-cons#reviews) See Related User Reviews ![Krutik K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krutik K.") KK Krutik K. Mid-Market (51-1000 emp.) 4.0/5 "Better MDM" What do you like about Esper? Remote viewer speed got improved. Also new UI looks good ![Chad P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad P.") CP Chad P. 4.5/5 "Effortless Device Management with Esper" What do you like about Esper? I like how easy it is to use Esper and how easy it is to update the blueprint and do app updates. With other MDMs, it was really painful to go in and ##### 5. User Interface Users find the **intuitive dashboard** of Esper easy to use, streamlining device management for their teams. [ See 9 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1401335&qs=pros-and-cons#reviews) See Related User Reviews ![Krutik K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krutik K.") KK Krutik K. Mid-Market (51-1000 emp.) 4.0/5 "Better MDM" What do you like about Esper? Remote viewer speed got improved. Also new UI looks good ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Overall Review" What do you like about Esper? Ease of working. UI is good. Never seen any kind of bug. ### 5 Cons or Disadvantages of Esper ##### 1. Missing Features Users report **missing features** like WiFi credential issues and lack of detailed activity logs, impacting their deployment experience. [ See 5 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1400049&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 4.0/5 "The pros and Cons" What do you dislike about Esper? still some gaps, but much better than 2 years ago. ![Tomas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomas P.") TP Tomas P. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Device Management with Stellar Support" What do you dislike about Esper? WiFi credentials for enterprise networks do not work out of the bat. Preset WiFi credentials for the devices are great, but we can't make them work fo ##### 2. Expensive Users find Esper **too expensive** , especially with additional charges for features and minimum license requirements. [ See 4 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1402906&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "WOW!" What do you dislike about Esper? Cost has crept up quite a bit, remote viewing is charged extra. ![Manuel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel O.") MO Manuel O. Mid-Market (51-1000 emp.) 5.0/5 "Great tool to work with!" What do you dislike about Esper? The pricing becomes less favorable when scaling from “a few hundred” to “thousands” of devices. ##### 3. Connection Issues Users report **connection issues** with Esper, requiring manual setup for enterprise WiFi networks and causing frustration. [ See 3 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1400249&qs=pros-and-cons#reviews) See Related User Reviews ![Iván O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iván O.") IO Iván O. Mid-Market (51-1000 emp.) 3.5/5 "Excellent in everything except customer support" What do you dislike about Esper? Customer support. It seems like you're dealing with AI instead of people. ![Tomas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomas P.") TP Tomas P. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Device Management with Stellar Support" What do you dislike about Esper? WiFi credentials for enterprise networks do not work out of the bat. Preset WiFi credentials for the devices are great, but we can't make them work fo ##### 4. Delays Users express frustration over **deployment delays** caused by queued commands, impacting overall efficiency and user experience. [ See 3 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1400502&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Overall Review" What do you dislike about Esper? We should have the option to delete queued commands. I have seen like 15-20 commands are in queue due to which the deployment gets delayed. Neither we ![Nabi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabi R.") NR Nabi R. Mid-Market (51-1000 emp.) 4.5/5 "Reliable Device Management Platform with Strong Support" What do you dislike about Esper? While the platform is strong, we’ve noticed occasional sync delays when deploying new configurations across multiple devices. Also, a more detailed ac ##### 5. Limited Compatibility Users face **limited compatibility** with enterprise networks, requiring on-site assistance for WiFi setup and initial provisioning. [ See 3 mentions ](https://www.g2.com/products/esper/reviews?filters%5Bsentiment_snippet%5D=1402142&qs=pros-and-cons#reviews) See Related User Reviews ![Tomas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomas P.") TP Tomas P. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Device Management with Stellar Support" What do you dislike about Esper? WiFi credentials for enterprise networks do not work out of the bat. Preset WiFi credentials for the devices are great, but we can't make them work fo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great Product, Slow Sales" What do you dislike about Esper? I only require a few licences, but the 'Self-serve' feature enforces a minimum of 25 clients unless you contact support. However, after contacting sup ## Top-Rated Alternatives [ ![Hexnode UEM](https://images.g2crowd.com/uploads/product/hd_favicon/c30bf0cf0f696bc549a839e21814c16c/hexnode-uem.svg "Hexnode UEM") Hexnode UEM 4.5/5(273) ](https://www.g2.com/products/hexnode-uem/reviews) [ ![Scalefusion](https://images.g2crowd.com/uploads/product/hd_favicon/b6d68aef6b998df6b42bd393dde62885/scalefusion.svg "Scalefusion") Scalefusion 4.7/5(404) ](https://www.g2.com/products/scalefusion/reviews) [ ![AirDroid Business](https://images.g2crowd.com/uploads/product/hd_favicon/a9d152ef0d41a4a764635bad3e6ede26/airdroid-business.svg "AirDroid Business") AirDroid Business 4.9/5(429) ](https://www.g2.com/products/airdroid-business/reviews) [ View All Alternatives ](https://www.g2.com/products/esper/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/6/2023 "The pros and Cons" 4/5 What do you like best about Esper? Becoming more robust, easier to deploy especially with the pre-loaded build. Review collected by and hosted on G2.com. What do you dislike about Esper? still some gaps, but much better than 2 years ago. Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? Allowed us to provide support across different manufacturers like HP and Lenovo Review collected by and hosted on G2.com. Show More 4/2/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dilip R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dilip R.") DR Dilip R. Small-Business (50 or fewer emp.) 2/26/2024 "Awesome and very easy to use this app" 5/5 What do you like best about Esper? I have been using esper as been several years for remote purpose to access device as an software, where we can able to access and update their software and also access their Settings where we can much more easy and conveniently Review collected by and hosted on G2.com. What do you dislike about Esper? I don't think any improvement needed, this is very user friendly Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? The Esper Remote App simplifies device management, offering a range of functionalities to enhance efficiency and control Review collected by and hosted on G2.com. Show More 12/30/2025 Validated ReviewerIncentivizedSource: Organic ![satish j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "satish j.") SJ satish j. Test Engineer Information Technology and Services Small-Business (50 or fewer emp.) 7/29/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Great tool to monitor all android tabs" 5/5 What do you like best about Esper? Earlier I had used this tool when it was give 500 free device and it's allowing 100 devices as free service and it's controlling to android devices features are really awesome Review collected by and hosted on G2.com. What do you dislike about Esper? Not it only give 1 month free earlier it give 500 free service to confirm devices Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? Taking control kiosk device which is not easily accessible through this I can connect and control all devices Review collected by and hosted on G2.com. Show More 10/16/2025 Current UserValidated ReviewerSource: Organic ![Luiza C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luiza C.") LC Luiza C. IT Director Mid-Market (51-1000 emp.) 7/11/2025 "A Powerful Device Management Solution with a Learning Curve" 4/5 What do you like best about Esper? What I like best about Esper is how intuitive and powerful the platform is. It makes managing and updating a large fleet of devices straightforward and efficient, even for a small team. I especially appreciate the level of control it provides — from deploying apps and pushing updates to remotely troubleshooting issues in real time. The user interface is clean and easy to navigate, and their support team is always responsive and knowledgeable. It’s helped us streamline operations and improve the user experience for everyone relying on our devices. Review collected by and hosted on G2.com. What do you dislike about Esper? While I really appreciate Esper overall, one thing I dislike is that some advanced features can feel a bit complex to set up initially, especially for teams without dedicated IT support. The learning curve for certain functions — like setting up custom policies or advanced remote commands — can be a little steep. Also, occasional delays or glitches during large-scale updates can disrupt workflows. However, once you get familiar with the platform, these challenges become much more manageable, and the support team is always helpful. Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? "Esper helps us solve the challenge of managing a large fleet of devices spread across different locations. Before using Esper, it was time-consuming and difficult to update apps, push security policies, or troubleshoot devices remotely. Now, we can quickly deploy updates, lock devices into kiosk mode, monitor performance in real time, and resolve issues without needing to physically access each device. This has saved us significant time and operational costs, improved security, and ensured a smoother experience for our end users." Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Manuel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel O.") MO Manuel O. Customer Success Representative Mid-Market (51-1000 emp.) 3/29/2023 "Great tool to work with!" 5/5 What do you like best about Esper? The Remote Viewer / Remote Control component got updates. A bigger frame for better usability, ability to capture screenshots, navigation UI improvements. Review collected by and hosted on G2.com. What do you dislike about Esper? The pricing becomes less favorable when scaling from “a few hundred” to “thousands” of devices. Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? It really helps me troubleshoot a lot a problems that restaurant owners may encounter with our tablets that can be resolved quickly over the phone without having some to go deal with it in person. Review collected by and hosted on G2.com. Show More 9/12/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite DG david g. IT Manager Mid-Market (51-1000 emp.) 12/1/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Effortless Management Made Simple" 5/5 What do you like best about Esper? Easy to manage and easy to navigate through site. Review collected by and hosted on G2.com. What do you dislike about Esper? I dont really have any issues with Esper. Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? Im able to see sites live Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Vinicius R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinicius R.") VR Vinicius R. Software Engineer Small-Business (50 or fewer emp.) 4/1/2025 "An excellent platform for device management!" 5/5 What do you like best about Esper? Through its user-friendly approach Esper provides effective tools for managing devices. The platform stands out because users find it easy to use combined with its potent features and seamless integration capabilities. The platform provides helpful customer support in addition to a responsive service that delivers an excellent user experience. Review collected by and hosted on G2.com. What do you dislike about Esper? I have not encountered significant drawbacks during my experience. Support personnel at the company manage minor problems while the system operates effectively. Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? The system enables me to decrease the need for remote access as well as corporate app installation along with device monitoring capabilities. The tool enables users to handle corporate devices from a distance with no technical problems while keeping devices up-to-date and secure and operating without complications. The platform features tracking mechanisms which allow both device efficiency monitoring and prevention of emerging problems. Review collected by and hosted on G2.com. Show More Response from Madre Roothman of Esper [Editedit](https://www.g2.com/survey_responses/esper-review-11000896/official_response/edit) Thank you for sharing your experience with Esper! We’re delighted to hear that you’ve found the platform easy to use while still powerful and feature-rich. It’s great to know that our seamless integrations and responsive customer support have contributed to a smooth experience for you. We appreciate your kind words and are glad Esper has been working effectively for your team. We’ll continue striving to make the platform even better and ensure you always have the support you need 🥳 🥳 4/11/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/28/2025 "Makes managing multiple devices surprisingly easy and stress-free" 4.5/5 What do you like best about Esper? We were looking for a way to simplify device management across a growing fleet, and Esper really stood out. It was surprisingly easy to deploy devices remotely, even for non-technical team members. I really like how clean and intuitive the dashboard is — everything from configuring settings to pushing updates feels straightforward. Being able to monitor device health and send updates remotely has saved us a lot of time and reduced headaches. It also integrates nicely with the tools we were already using, which made adoption quick and painless. Review collected by and hosted on G2.com. What do you dislike about Esper? Honestly, there’s not much to dislike. If I had to pick something, I’d say that the first setup took a little longer than expected because there are a lot of customization options. It’s not difficult, but it does require some patience to really fine-tune policies to your needs. Also, I wish there were a few more advanced reporting features out of the box, but it’s not a dealbreaker. Overall, small things compared to the time savings we gained. Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? Esper helped us streamline the management of a growing fleet of Android devices across multiple locations. Before, updates and troubleshooting were a nightmare and required manual work. Now we can push updates remotely, monitor device health in real time, and ensure everything stays compliant with our company policies. It’s saved us a ton of time and made device management way less stressful for our team. Review collected by and hosted on G2.com. Show More Response from Madre Roothman of Esper [Editedit](https://www.g2.com/survey_responses/esper-review-11093242/official_response/edit) Thank you so much for sharing your experience! We’re thrilled to hear that Esper has helped simplify your device management and made remote deployment easier for your team — especially for non-technical members. It’s great to know that the clean dashboard, seamless integrations, and remote update capabilities are saving you time and reducing complexity. We also appreciate your feedback on the initial setup and reporting features. We’re continuously working to make onboarding faster and exploring enhancements to our reporting capabilities, so your input is incredibly valuable to the product team. We’re glad Esper has been a good fit for your growing fleet and look forward to supporting your continued success! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 12/19/2022 "Updates to the system made in increasingly harder to use. " 2.5/5 What do you like best about Esper? They seemed to make changes just for the sake of making changes. Geofence is not accurate. They had a free 100 device plan and decided out of nowhere to no longer honor that plan. I did not find the product worth the money Review collected by and hosted on G2.com. What do you dislike about Esper? They made it harder to use and changed the security settings which gave less control Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? Managing all my devices in one place, faster setup, pushing updates remotely to all devices, securing the devices, and helping make the devices professional looking. Review collected by and hosted on G2.com. Show More Response from Darin Herleikson of Esper [Editedit](https://www.g2.com/survey_responses/esper-review-7509611/official_response/edit) We're so excited you're satisfied with Esper! Getting the Play Store running requires a couple setup steps ahead of Provisioning to ensure that you're connected and able to use Play Store applications on your device. 1. Ensure you've enrolled your Esper tenant in the Google Play Store using an email address ending in "gmail.com". You can check out this great video here: https://vimeo.com/756927037 2. Approve the Play Store Apps you want available to upload to your devices, or allow your users to download if you've granted access to the Play Store. Here is a great guide on app approval: https://console-docs.esper.io/apps/approveapp.html 3. Select your Approved apps during the provisioning process! Regarding the Samsung devices, we have 8 different ways for you to provision your devices to ensure that we can accommodate a wide range of hardware types. https://blog.esper.io/android-provisioning-options-available-on-esper/ If you're still having trouble with the Samsung hardware, please reach out to our Support team at support@esper.io with your hardware information and they'll be happy to assist! Thank you for the review! Best, Darin @ Esper [See how Esper improved](https://console-docs.esper.io/apps/appactions.html) 9/9/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Avinash V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash V.") AV Avinash V. Deployment Support Technician Mid-Market (51-1000 emp.) 9/23/2024 "Esper is awesome to use." 5/5 What do you like best about Esper? Adding users and updating their privileges option. Review collected by and hosted on G2.com. What do you dislike about Esper? There is nothing I've come across so far however will definitely update if I realize any thing. Review collected by and hosted on G2.com. What problems is Esper solving and how is that benefiting you? Configuring/stagging the devices through Esper. Review collected by and hosted on G2.com. Show More 9/15/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[Enterprise Mobility Management](https://www.g2.com/categories/enterprise-mobility-management) [Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[Enterprise Mobility Management](https://www.g2.com/categories/enterprise-mobility-management)[Mobile Application Management](https://www.g2.com/categories/mobile-application-management)[IoT Device Management Platforms](https://www.g2.com/categories/iot-device-management-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform supports multi-country location analysis?](https://www.g2.com/discussions/what-platform-supports-multi-country-location-analysis)[Top-rated audit tools for companies](https://www.g2.com/discussions/what-are-the-top-rated-audit-tools-for-companies)[Best partner management system for increasing revenue](https://www.g2.com/discussions/best-partner-management-system-for-increasing-revenue) [Best comprehensive CRM system for managing customer interactions](https://www.g2.com/discussions/best-comprehensive-crm-system-for-managing-customer-interactions)[Best-rated fleet management system for corporate fleets](https://www.g2.com/discussions/best-rated-fleet-management-system-for-corporate-fleets)[Pros and Cons Details](https://www.g2.com/products/esper/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)