Ericsson Enterprise Wireless Solutions Reviews & Product Details

Top-notch experiences in working with CradlePoint:

- NetCloud Manager allows simplicity of management over 400 devices including different models of equipment

- Tech Support is responsive

- Sales team continues to assist long after the sale

- Training includes KB's and handholding when requested :-)

- Devices have been set and forget Review collected by and hosted on G2.com.

I haven't found much to dislike. I may have an initial knee-jerk reaction to not finding something, but it was usually my fault. :-( Review collected by and hosted on G2.com.

I like that there has not been anything I have wanted to do that I have not been able to do with our Cradlepoint's. They are easily managed through NetCloud, are extremely utilitarian and reliable and just plain work when I need them to. Review collected by and hosted on G2.com.

I don't have any negative items to bring up in this review. To date, my experience has been great. Review collected by and hosted on G2.com.

Reliable and predictable connectivity, has all the features I have needed, and they simply work. ECM is solid and reliable, intuitive navigation and full of insights on how the devices are performing. Review collected by and hosted on G2.com.

As an experienced user of multivendor gear, it is a nice surprise to find that Cradlepoint has no negative features, behaviors, or any other unwanted characteristics that would be a turn-off for me. Review collected by and hosted on G2.com.

Platform easy to use, training platform and the ability to deploy SDK apps using Python or launch containers on them lets you create whatever you want and provide new solutions. Review collected by and hosted on G2.com.

Some lower-end devices or IoT ones don't have a very powerful CPU and a very short RAM capacity, making it only able to run light apps and sometimes you can lead to memory issues. Review collected by and hosted on G2.com.

Their customer service and technical support team are second to none. They are available for your specific needs and issues and actually put together a team of engineers to diagnose and resolve a problem we were having that ended up being an issue with sim cards....their equipment worked perfectly and still does. Review collected by and hosted on G2.com.

I wish cradlepoint had notified their end users that in order to keep the first year functionality of a cradlepoint and in order to have the ability to change configuration when needed, you had to be current on your subscription. We didn't budget for it initially because the reseller never passed that info along to us. Review collected by and hosted on G2.com.

I like the fast and easy setup process and the grouping and configuration changeability from Netcloud. Easy tracking of bandwidth. Cellular health readings are easy to read and understand. Review collected by and hosted on G2.com.

I dislike that there is not device identity process for the devices. I have a lab of multiple devices and would love to see a "blink light" ability to show what device is what by a simple command from NetCloud. Review collected by and hosted on G2.com.

very flexible software, it can do things beyond what we need. the cradlepoint manager has gotten very slick and useful in the last few years Review collected by and hosted on G2.com.

sometimes the help files are outdated and refer to older software, with old screenshots. updating help files with new screenshots would help Review collected by and hosted on G2.com.

They rarely fail. The cloudpint portal makes it easy to manage my portfolio of devices Review collected by and hosted on G2.com.

The portal does not tie the device to the interfaces. When doing exports I need to do two then merge them. Also the licensing process is challenging. Renewals occur at different times, etc Review collected by and hosted on G2.com.

Their support is truly number 1. The Cradlepoint (I use the IBR1700) is flexible and can be configured in many ways to meet your needs. Review collected by and hosted on G2.com.

I haven't really found anything I would say is a dislike. Review collected by and hosted on G2.com.

Standardized kits, compatibility and 5G unified communications. Review collected by and hosted on G2.com.

Antenna shipments have been slow and unreliable. Review collected by and hosted on G2.com.