Epicor Prophet 21 Features
Inventory Management Platform Features (10)
Centralized Inventory Database
Based on 47 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Level Dashboards
Based on 42 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards.
Stock History Reporting
Based on 44 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions.
Low Stock Notifications
Based on 38 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Set low stock thresholds and receive automatic alerts when stock decreases to that level.
Bundles, Kits, & Variants
Based on 38 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Automatically adjust inventory for product bundles, kit orders, and product variations within the system.
Asset Tracking
As reported in 26 Epicor Prophet 21 reviews. Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities.
Inventory Forecasting
As reported in 39 Epicor Prophet 21 reviews. Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
eCommerce Integrations
Based on 29 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms.
Accounting Integrations
Based on 41 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Track inventory costs and costs of goods sold (COGS) with accounting software integrations.
Data Exporting / Importing
Based on 45 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Transfer large volumes of inventory data records into and out of the system with built-in import / export tools.
Accounting (9)
Chart of Accounts
Based on 14 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Deliver out of the box Chart of accounts that can be used across multiple companies or business units.
AP Automation
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Steam lines data entry by auto-populating recurring or predefined vendor values.
AR Automation
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.
Journal Entries
Based on 13 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.
Tags & Dimensions
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.
Cash Management
Based on 11 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Match payments and invoices and perform bank reconciliation in multiple currencies.
Payments Scheduling
Ability to schedule payments at predefined dates and times
Payment Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Methods
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
Inventory (5)
Inventory Tracking
Based on 14 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
Inventory Costing
Based on 13 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
Product Master
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Forecasting
Based on 13 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
Integrations
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
Warehousing (3)
Locations
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Create and manage warehouse locations and areas for shipping or receiving.
Multi-Warehouse
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Manage locatons accross multiple physical or virtual warehouses.
Third-Party
Ability to monitor locations and inventory in third party warehouses.
Purchasing (4)
Demand
Based on 13 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Identify demand based on different types of sales orders and forecasting data.
Purchase Orders
Based on 16 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.
In Transit
Based on 10 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Track products and raw materials shipped by suppliers, from origin to destination.
Receiving
Based on 16 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Match the products received with the corresponding purchase orders and add them to inventory.
Sales & Marketing (6)
Customer Master
Based on 15 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Manages customer information including multiple ship-to and bill-to locations.
ATP
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
Order History
Based on 16 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.
Returns
Based on 15 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.
Credit Limits
Based on 15 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.
Pricing & Discounts
Based on 14 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Manage various types of pricing and discounts associated with product categories and customer types.
Assembly (2)
BOM
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Provide Bill of materials to define what components and packaging should be used for assembly.
Kitting
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Define kits and packages of two or more finished products that can be sold together or separately.
Logistics (5)
Picking & Packing
Based on 12 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Define and implement optimal procedures to pick and pack products for shipping.
Packaging
Identify packaging options like pallets or containers to optimize shipping performance and reduce costs.
Shipping
Based on 15 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Plan deliveries based on inventory availability, transportation costs, and order priority.
Routing
Create routes for shipping directly to customers, to distribution centers, or for dropshipping.
Tracking
Based on 10 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
HR (2)
Payroll
Payroll module or integration to an external payroll provider which automates the recording of payroll.
Workforce Management
Manage personnel availability and allocate human resources to production and inventory operations.
Accounting (17)
AP Automation
Streamlines data entry by auto populating recurring or predefined vendor information and invoice details
AR Automation
Ability to populate default customer data, set up payments from clients and automatically match customer receipts to outstanding transactions.
Audit Trail
Based on 10 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Automated, chronological tracking of activities that have affected a specific operation, procedure, event or record
Budgeting / Forecasting
Create and revise an unlimited number of budget, plan and forecast scenarios.
Collections Automation
The system automates the dunning process to help drive collections
Financial Statements
General reporting offered covers all of the standard financial statements and meets the basic needs of the business
Invoice Customization
Based on 10 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. The layout of the invoice template is fully customizable and allows users to add or remove fields and create new templates.
Journal Entries
Create journal entries based on previously entered information, schedule future entries, and allow Journal Entries to be uploaded from an external source.
Monitor Cash Positions
Ability to track cash positions across all accounts, banks, business units, and countries
Multi-Entity / Consolidation
Multi-ledger and multi-entity architecture, with automated consolidations, inter-entity transactions and eliminations
Payment Processing
Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow.
Recognition Rules
Automate recognition of revenue and expenses by defining recognition templates.
Reconciliations
Transactions are imported from source systems and automated matching reconciles majority of transactions using flexible, user defined matching and grouping rules.
Tags / Dimensions
Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc., which can also be used for reporting purposes.
Payments Scheduling
Ability to schedule payments at predefined dates and times
Payment Settlements
Clearing of electronic payments to transfer funds from customers to suppliers
Payment Methods
Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers
Back Office (10)
Allocation
Based on 11 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Resources can be allocated and reallocated across multiple projects and portfolios.
Asset Register
Create a list of all the assets owed by a company.
Maintenance
Track maintenance operations for the products sold, such as calibration or preventive maintenance
Organization Management
Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
Purchase Orders
Based on 11 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Software supports purchase orders and provides purchasing personnel and accounts payable with visibility needed to streamline the procure to pay process
Requisition
Define requisition rules for various types of procurement.
Shift Scheduling
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.
Sourcing
Identify and assess suppliers for different products and services.
Status
Monitor the status of multiple types of assets.
Warranty Management
Maintain information on warranties for the products delivered and for their components
Front Office (11)
ATP
Available to promise provides information on future availability of products that are either planned for production or purchased but not received.
Checkout Process
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Contact & Account Management
Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Field Service Dispatch
Notifies field service workers of their upcoming assignments.
Product & Price List Management
Enter product/part numbers and manage the prices associated with them and allow users to use this information when creating quotes and sales orders.
Product Catalog
Allows users to search, filter, sort and select items to be added to quote
Promotions and Discounts
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Quote & Order Management
Allows users to create a quote that contain information on products, prices and associated discounts, which can be converted to sales orders.
Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service.
Storefront Design Tools
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
Territory & Quota Management
Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Integration (3)
Breadth of Partner Applications
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Data Import and Export Tools
Based on 10 Epicor Prophet 21 reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Logistics (13)
Centralized Inventory Database
Manage and track all inventory records across warehouses and retail locations through a single unified database.
In Transit
Track products and raw materials shipped by suppliers, from origin to destination.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
Inventory Pricing and Costing
Ability to establish multiple price levels and choose between multiple costing methods such as Average, LIFO, FIFO and Specific Unit.
Inventory Reporting
Customizable reporting allows insight into usage of inventory and services.
Inventory Tracking / Ordering
Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders.
Picking Methods
Support multiple picking methods such as batch, wave, or zone picking.
Picking Planning
Create schedules for picking activities based on inventory availability.
Receiving
Match the products received with the corresponding purchase orders and add them to inventory.
Shipping Options
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
Cross Docking
Manages the transfer of products between incoming and outgoing shipments
Receiving
Provides features to automate and simplify recieving such as tracking lot numbers
Pick & Pack
Helps users pick products from multiple locations and prepare them for packing
Platform (6)
Customization
Allows administrators to customize to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
Output Document Generation
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Workflow Capability
Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
Production (11)
BOM
Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.
Defects
Monitor product defects, identify causes and provide corrective actions to improve quality.
Identify Demand
Calculate demand by consolidating data from multiple sources.
Manage Resources
Track resource availability for raw materials and production capacity.
MPS
Create and implement master production plans for multiple production lines and locations.
MRP
Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.
Production Plans
Generate production plans based on demand and resource availability.
Rework
Identify rejected products and decide either they can be repaired or discarded.
Shop Floor
Assign equipment and monitor shop floor activities during various production stages.
Waste
Track production waste such as scrap, as well as returns that cannot be repaired.
WIP
Track work in process (WIP) across multiple production lines and manufacturing locations.
Reporting & Analytics (3)
Custom Reporting
Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer
Dashboards
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance
Integration
Provide integration with analytics and business intelligence software, or specialized products such as Corporate performance management solutions.
Warehouse Definition (2)
Locations
Define and manage physical and virtual warehouse locations
Warehouse Slotting
Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics
Analytics (1)
Error Tracking
Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors
Inventory Management (2)
Customer Portal
Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory
Cycle Counting
Provides users with features to verify item locations and quantities
Agentic AI - ERP Systems (1)
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Distribution ERP (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Technology Glossary Features
View definitions of the features and discover new technology terms.
A product catalog is online or offline marketing material for all the products an enterprise has or wants to sell to customers designed to display relevant product details that help buyers make informed purchase decisions.
Audit trails are the records that keep track of purchases, sales, expenses, and other financial information. Discover examples of audit trails and learn more about the benefits, best practices, and more.
Inventory pricing helps businesses estimate the value of their products or services. Learn more about inventory costs and inventory pricing methods.





