Epicor Eclipse Reviews (68)

Reviews

Epicor Eclipse Reviews (68)

4.1
68 reviews

What do users say?

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Users consistently praise the ease of use and customizability of Epicor Eclipse, noting that it simplifies inventory and order management tasks. Many appreciate the software's ability to adapt to specific business needs, although some mention that the interface feels outdated and can be less intuitive for new users.

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Aaron S.
AS
Aaron S.
Sales Support & Operations
Mid-Market (51-1000 emp.)
"Robust functionality but not very intuitive"
3.5/5
What do you like best about Epicor Eclipse?

It's very robust as a database and complete with a highly sophisticated order management system alongside A/R tools, inventory management / logistics tools, and customizable reporting options. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

It's a legacy database with Kinetic being Epicore's latest iteration. It's not intuitive and it takes a lot of time to learn how to effectively navigate all the features. IT managers administering the platform need to collaborate with users to ensure that proper authorization keys are assigned so that functionality isn't limited where it doesn't have to be. Review collected by and hosted on G2.com.

AW
Angela W.
ACCOUNTS PAYABLE CLERK
Mid-Market (51-1000 emp.)
"Love using Epicor!"
4.5/5
What do you like best about Epicor Eclipse?

I can access many different areas within our accounting department and purchasing and sales areas as needed and do it with ease. I can set up widgets for quick access and configure my own user content as needed Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Nothing! It works quite well for our business needs and makes my job a lot easier to navigate from many different areas. It is very user friendly for my every day needs! Review collected by and hosted on G2.com.

Kevin J. B.
KB
Kevin J. B.
Pricing Specialist
Enterprise (> 1000 emp.)
"Eclipse has powered our Gowth"
4/5
What do you like best about Epicor Eclipse?

As a Pricing Specialist and Data Analyst, being able to mine data for advanced analytics has been a solid benefit to the ERP in our price management. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Wishing there were more dynamic ways to upload mass customer pricing data changes and clear inaccurate data uploads through existing processes. Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Verified User in Warehousing
Mid-Market (51-1000 emp.)
"Very useful distributor tool; Old program but still the most relevant"
5/5
What do you like best about Epicor Eclipse?

It is basically fully customizable if you learn the insides and outs of the program. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

It is an amalgamation of the data that has been input by many different people over a decade or two of time. Because of human input, there is potential for "ugly" data or just incorrect data in general. Review collected by and hosted on G2.com.

BA
Brian A.
IT and Purchasing Manager
Small-Business (50 or fewer emp.)
"Great System "
4.5/5
What do you like best about Epicor Eclipse?

The user-interface and how interactive it is. The online community and Epicor support site are good tools to take advantage of. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

The Eclipse team does not have many people on their staff who have been involved in my industry, or else they have left. Review collected by and hosted on G2.com.

Kaylynn A.
KA
Kaylynn A.
Inside Sales Specialist
Manufacturing
Mid-Market (51-1000 emp.)
"Eclipse Solar overview"
5/5
What do you like best about Epicor Eclipse?

How it you can access the same information from one main screen and I personally think that we will love this new system. It is just very user friendly. Also, the easier we can gather information from orders to apply that information for our customers the better we will be. I see how the system will be easier with my warehouse as well, they now will not have to wait to pick orders/process orders. I am really excited to see how this new system will affect how we do business. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Nothing so far. I really like the new system. I haven't really discovered any issues with this system. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Verified User in Building Materials
Mid-Market (51-1000 emp.)
"Awesome ERP For Distributors"
5/5
What do you like best about Epicor Eclipse?

I love that the system is customizable out of the box on every level if you just find the Control Maintenance Record and do some research, and if you can't find it, the staff and support are knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Over the phone support is sometimes hard Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"This is a good system!!"
4.5/5
What do you like best about Epicor Eclipse?

I have been using exclude for about 3 years and it is a system that I like and would definitely recommend! Eclipse is very point and click Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Nothing so far, more helpful tips ! I think this will be something you enjoy! Review collected by and hosted on G2.com.

JW
Jordan W.
Training Supervisor
Mid-Market (51-1000 emp.)
"Eclipse feels like the after-thought product of Epicor."
2.5/5
What do you like best about Epicor Eclipse?

I like how relatively simple the user interface is, especially with Solar. I like how widgets and views are easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

- RF equipment is extremely dated!

- Change log doesn't show ALL receiving activity (only direct putaways)

- Confusing naming of "Warehouse In Process Status Queue" and "Warehouse in Process Queue"

- Not everything is ported over to Solar from Eterm

- RF software feels like we're going backwards towards Eterm, especially once we've pushed everyone to Solar

- Training material feels dated and outright missing in some examples

- Training website feels disjointed and agendas can be hard to find

- Help page could be more pronounced on Solar homepage (question mark icon)

- Widget dimensions/edits are different depending on which screen you access from

- I'd like to see more warehouse management tools

- Running reports on RF Warehouse could use explainers to prevent me from running the wrong report with the wrong details....I do this all the time : ( Review collected by and hosted on G2.com.

AS
Andrew S.
Buyer/Systems Administrator
Mid-Market (51-1000 emp.)
"User friendly product with rich features"
4/5
What do you like best about Epicor Eclipse?

Eclipse is very easy to quickly become competent on. The point and click functionality allows a user to complete the majority of their job functions with little experience. User defined fields allow a lot of useful customization. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Using Eclipse for products/industries outside of its usual use can be difficult; lumber, etc...

There are many features in Eclipse that are under utilized. Not sure of the best way to discover them other than reading user manuals or speaking with other companies. Review collected by and hosted on G2.com.