# Epicor Eclipse Reviews **Vendor:** Epicor **Category:** [Distribution ERP Software](https://www.g2.com/categories/distribution-erp) **Average Rating:** 4.1/5.0 **Total Reviews:** 69 ## About Epicor Eclipse For 50 years, Epicor has developed purpose-built solutions for distributors. Our unmatched industry expertise about the unique processes and requirements of distributors are reflected in our solutions, and we partner with customers to develop flexible solutions that meet their current and future needs to support their ongoing growth. With over 250,000 cloud users and a 90% retention rate, our innovative and award-winning solutions are used by leading global distributors who trust Epicor to run their business on a turnkey, integrated platform that streamlines their operations, delivers a seamless integration experience with their customers and suppliers, and drives real growth and profitability. Why Eclipse? Epicor® Eclipse™ is purpose-built to fit the unique needs of distributors – particularly Electrical, Plumbing, PVF, and HVAC distributors. Eclipse is built upon the premise that your business systems need to work the way distributors work—not the other way around and it simplifies the most complex distribution processes found in today’s dynamic supply chains. It’s more than “pick, pack, and ship.” Eclipse is a robust, intuitive ERP solution designed to empower employees, build efficiencies, that helps boost a company’s top and bottom lines. Eclipse excels at the things that matter to distributors: front counter capabilities, work queues, job management, advanced inventory forecasting, EDI, and contract pricing. It’s designed around the business processes distributors us every day. It’s not a one-size-fits-all solution—it’s a solution fit for distributors. Turnkey Industry-Productivity Solution for Distributors Eclipse’s extensive capabilities for key business processes include: • CRM • Order Management • Commercial Job Management • Mobile Showroom • e-Commerce • Inventory Management • Purchasing • Wireless Warehouse Management • Financials • Business Intelligence and Analytics • Document Imaging ## Epicor Eclipse Pros & Cons **What users like:** - Users find Eclipse to be **very easy to use** , appreciating its straightforward implementation and user-friendly interface. (4 reviews) - Users value the **speed and reliability** of Epicor Eclipse, greatly simplifying inventory and order management. (4 reviews) - Users value the **efficiency** of Epicor Eclipse, finding it fast and reliable for managing inventory and orders. (3 reviews) - Users value the **flexibility and configurability** of Epicor Eclipse, enhancing customization and cloud integration. (3 reviews) - Users value the **flexibility and configurability** of Epicor Eclipse, enhancing their ability to tailor the system to their needs. (2 reviews) - Users value the **customization capabilities** of Epicor Eclipse, appreciating its flexibility and ease of managing custom features. (2 reviews) - Users value the **effective problem-solving** partnership with knowledgeable staff and account reps in Epicor Eclipse. (2 reviews) - Process Optimization (2 reviews) - Automation (1 reviews) - Cloud-Based (1 reviews) **What users dislike:** - Users express concern about **missing features** in Epicor Eclipse, often needing custom code to maintain competitiveness. (4 reviews) - Users express concerns about **customization issues** in Epicor Eclipse, citing limited flexibility and reliance on custom code. (2 reviews) - Users find Epicor Eclipse has **limited functionality** , lacking flexibility and integration options to meet evolving business needs. (2 reviews) - Users find the **interface not user-friendly** , with outdated design and cumbersome processes hindering their experience. (2 reviews) - Users find the **outdated interface** and complex processes detract from the overall experience with Epicor Eclipse. (2 reviews) - Users report **poor customer support** from Epicor Eclipse, struggling with slow responses and unhelpful solutions to problems. (2 reviews) - Poor Interface Design (2 reviews) - Users experience **poor support** from Epicor Eclipse, often facing slow and unhelpful responses to their issues. (2 reviews) - Complex Processes (1 reviews) - Connectivity Issues (1 reviews) ## Epicor Eclipse Discussions - [What kind of software is Epicor?](https://www.g2.com/discussions/what-kind-of-software-is-epicor) - [What database does Epicor Eclipse use?](https://www.g2.com/discussions/what-database-does-epicor-eclipse-use) - [What does Epicor Software Do?](https://www.g2.com/discussions/epicor-eclipse-what-does-epicor-software-do) - [What is Epicor solar eclipse?](https://www.g2.com/discussions/what-is-epicor-solar-eclipse) - [View Epicor Eclipse pricing details and edition comparison](https://www.g2.com/products/epicor-eclipse/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-05-24+10%3A52%3A23+-0500&secure%5Bsession_id%5D=56829acf-e950-4f24-917c-44a2522771a7&secure%5Btoken%5D=535eab98f56d51d5c87d2a6c73c777a0ef5c26b600ad26a376b63ea5450da8f0&format=llm_user) ## Epicor Eclipse Features **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payments Scheduling - Payment Settlements - Payment Methods **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payment Batches - Payment Settlements - Payment Methods **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking **Logistics** - Cross Docking - Receiving - Pick & Pack **Warehousing** - Locations - Multi-Warehouse - Third-Party **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management **Analytics** - Worker performance - Error Tracking - Procurement analytics **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Integration** - Data Import and Export Tools - Integration APIs **Inventory Management** - Customer Portal - Cycle Counting **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Assembly** - BOM - Kitting **Platform** - Customization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning ## Top Epicor Eclipse Alternatives - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,621 reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - 4.0/5.0 (855 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,906 reviews)