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Epicor Eclipse Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Epicor Eclipse Media

Epicor Eclipse Demo - eMobile Customer Activity Trends
eMobile Customer Activity Trends
Epicor Eclipse Demo - Product Maintenance Home Page
Product Maintenance Screen
Epicor Eclipse Demo - Epicor Eclipse Home Page
Epicor Eclipse Home Page
Epicor Eclipse Demo - Purchasing ROAI Calculation Screen
Purchasing ROAI Calculation
Epicor Eclipse Demo - Purchasing Widget Workflows Screen
Purchasing Widget Workflows Screen
Epicor Eclipse Demo - Mobile Showroom App
Mobile Showroom App
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Epicor Eclipse Reviews (62)

Reviews

Epicor Eclipse Reviews (62)

4.1
62 reviews

Pros & Cons

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JD
Small-Business (50 or fewer emp.)
"Great for Inventory Management"
What do you like best about Epicor Eclipse?

Eclipse ERP has an amazing interface where I can clearly see all the different sections for sales and inventory and I find it very useful. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

I don't find anything that I particularly dislike (its pretty convenient!). But I could use a sticky note or a quick note sections to manage my tasks. Review collected by and hosted on G2.com.

Leola S.
LS
Manager
Enterprise (> 1000 emp.)
"Eclipse is the best. "
What do you like best about Epicor Eclipse?

Epicor Eclipse is being used throughout the business. We use it for purchases, sales, inventory control and accounting functions. It addresses the need to maintain accurate tracking of inventory and all other aspects of our business. Since the software was designed for the business area in which we operate, it is a great tool. We use your PDW (data warehouse) module to help our sales team increase our catalog of products that we can offer. The tracking of the product as it enters our location to print shipping labels, the manifestation and the signatures of delivery of the invoices are of great help in our collections of our credit department. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Eclipse needs to improve their upgrade process. They do a good job of telling us what they are improving but they always break something that was working just fine before and they don't always fix it. The accounting side seems to be after thought, there needs to be more thought put into how it functions as a whole.

Review collected by and hosted on G2.com.

VZ
Mid-Market (51-1000 emp.)
"Eclipse is superior ERP system for Industrial Distributors"
What do you like best about Epicor Eclipse?

The Universe database is amazing. It can store multiple decades of data with ease, and its fast. Eclipse has many good features for Industrial Distributors. It nicely handles transactions with customers, vendors, and other business partners. IT supports EDI, FTP, email, faxing, Printing, ACH, and trade services. It supports hundreds of thousands of SKUs, and can do a lot more. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

It would be nice to include and expand web and mobile features not as companion products, but as part of core Eclipse System.

Third parties have some ability to create third party plugins and tools to enhance the ecosystem. There are few like Innovo, MITS, Phocas, AValara, and others. There needs to be easier path for others to add plugins. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Mid-Market (51-1000 emp.)
"Solar is a big improvement but stability is the downfall"
What do you like best about Epicor Eclipse?

In Solar the GUI is quite friendly, however searching is still an issue unless you know the specific item tags Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Stability, getting kicked off and difficult searches Review collected by and hosted on G2.com.

Bruce C.
BC
Purchasing Manager
Wholesale
Small-Business (50 or fewer emp.)
"Powerful software, but be aware of all the optional features"
What do you like best about Epicor Eclipse?

I am impressed with how well the ERP package modules all work together smoothly. The strong drill-down integration makes all business processes run quickly, especially when interacting with customers and vendors. Also, the vendor has kept offering the package modern features, especially the Windows-type visual interface. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

As useful new state-of-the-art options are added to the core ERP package, they nearly always come at an upfront and monthly extra cost. Many of these features should be in the core package. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Very consistent but not amazing."
What do you like best about Epicor Eclipse?

API integrations, flexibility, Support, and Training. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Not as user friendly - Requires years of experience to understand system. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Mid-Market (51-1000 emp.)
"Very robust wholesale distribution ERP, only a few drawbacks"
What do you like best about Epicor Eclipse?

Handles multiple levels of product pricing, efficient. The power of this software actually comes with how much you learn to use of it. The support is very good and usually very fast. And there is lots of training available and user conferences to gain more knowledge. User permissions can be very precise. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

It's fairly complex and some parts of the software are not as intuitive as it needs to be. Some things I have asked about in the past "just can't be done", but it's definitely better than it used to be. Forecasting purchasing is sometimes difficult, but I'm not sure any software could do better. Review collected by and hosted on G2.com.

Muhammad I.
MI
Business Unit Manager - Specialty Chemicals Division
Mid-Market (51-1000 emp.)
"Epicor Eclipse Review"
What do you like best about Epicor Eclipse?

Eclipse ERP is a real-time transaction processing accounting software used for order fulfillment, inventory control, accounting, purchasing, and sales. It makes finance and accounting very easy for the company. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

A little more options in the accounting section would have made it much more efficient and effective. Also, there is a lack of visual representation for finances. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Mid-Market (51-1000 emp.)
"Logistics/Transportation Manager"
What do you like best about Epicor Eclipse?

User friendly. Reporting capabilities with the system. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

Integration platforms and connectivity issues Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business (50 or fewer emp.)
"A balanced system with some shortfalls"
What do you like best about Epicor Eclipse?

Eclipse is a no nonsense ERP system, it is very straightforward and granular in regards to Authorizations for every type of user imaginable. The support staff and technicians are all very knowledgeable and finding assistance is very easy. Administering this software is not difficult, mostly due to the great support for all facets of the software. Review collected by and hosted on G2.com.

What do you dislike about Epicor Eclipse?

I dislike the costs of adding licenses and addons. I understand that the company needs to make money, but charging a company that is already paying hundred of thousand of dollars for some simple online training for staff is a bit over board. It can however be a bit intimidating to make changes, perhaps adding a free sandbox mode to test changes in the system would make it less so. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

11 months

Perceived Cost

$$$$$
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