I love the flexibility and configurability Review collected by and hosted on G2.com.

I don't like how all of the new features and acquisitions go to other software before Eclipse and the least amount of development time seems to be spent on Eclipse. With the new developers hired, though, I hope that helps. Review collected by and hosted on G2.com.

Dedicated team for the product that takes feedback from their customers Review collected by and hosted on G2.com.

Not always the most innovative in our space. Requires us to use custom code to get ahead of our competitors. Poor user support team. Review collected by and hosted on G2.com.

I like that Eclipse is relatively easy to use. Review collected by and hosted on G2.com.

I feel like Eclipse is the least important of all Epicor products. It's the last to get upgrades and connections. Review collected by and hosted on G2.com.

The software is very easy to use and implement. Review collected by and hosted on G2.com.

Not really a cons, but there are a lot of features so it will take a while for you to learn them all. Review collected by and hosted on G2.com.

partnership with staff and account rep. technical staff is very knowledgeable Review collected by and hosted on G2.com.

amount of time to estimate a quote and turn around on open cases Review collected by and hosted on G2.com.

It is so easy to use and learn even if you have never worked in it before. Almost as simple as a windows based system to use, but not quite. Review collected by and hosted on G2.com.

Biggest dislike is that creating reports is not as simple as it should be and changing banks in the system apparently can't be done without contacting Tech Support, which no one knew and it isn't a readily known issue. Review collected by and hosted on G2.com.

The Eclipse software generally performs Mars' business functions well, and is fairly intuitive to use. Epicor listens to customers and works to implement feature changes and requests when feasible. Review collected by and hosted on G2.com.

Eclipse, being built on a 20-year-old codebase, lacks a true, cloud-native application, and this increases the complexity and cost for running Eclipse in the cloud. Review collected by and hosted on G2.com.

Eclipse is completely flexible. Anything you want to do in the software can be done somehow. Review collected by and hosted on G2.com.

Finding the way to do what you want to accomplish is a bit of a tricky task. Documentation helps, but it is vast, so it's not as easy to find things at times. Review collected by and hosted on G2.com.

The ease of being able to manage accounting and inventory in a one stop shop. Has lots of powerful tools. Review collected by and hosted on G2.com.

The takeover by Epicor has result ed in a lot of ancillary programs being offered, but it doesn't always seem like they are interested in keeping their own house clean. There isn't a big effort to clean up bugs. Review collected by and hosted on G2.com.

The F11 key, the how to information is very helpful for people just starting or for people who are more advanced Review collected by and hosted on G2.com.

When putting in support tickets, it can be difficult to get quick responses or responses that are actually solution oriented Review collected by and hosted on G2.com.