# Epicor Eclipse Reviews
**Vendor:** Epicor  
**Category:** [Distribution ERP Software](https://www.g2.com/categories/distribution-erp)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 63
## About Epicor Eclipse
For 50 years, Epicor has developed purpose-built solutions for distributors. Our unmatched industry expertise about the unique processes and requirements of distributors are reflected in our solutions, and we partner with customers to develop flexible solutions that meet their current and future needs to support their ongoing growth. With over 250,000 cloud users and a 90% retention rate, our innovative and award-winning solutions are used by leading global distributors who trust Epicor to run their business on a turnkey, integrated platform that streamlines their operations, delivers a seamless integration experience with their customers and suppliers, and drives real growth and profitability. Why Eclipse? Epicor® Eclipse™ is purpose-built to fit the unique needs of distributors – particularly Electrical, Plumbing, PVF, and HVAC distributors. Eclipse is built upon the premise that your business systems need to work the way distributors work—not the other way around and it simplifies the most complex distribution processes found in today’s dynamic supply chains. It’s more than “pick, pack, and ship.” Eclipse is a robust, intuitive ERP solution designed to empower employees, build efficiencies, that helps boost a company’s top and bottom lines. Eclipse excels at the things that matter to distributors: front counter capabilities, work queues, job management, advanced inventory forecasting, EDI, and contract pricing. It’s designed around the business processes distributors us every day. It’s not a one-size-fits-all solution—it’s a solution fit for distributors. Turnkey Industry-Productivity Solution for Distributors Eclipse’s extensive capabilities for key business processes include: • CRM • Order Management • Commercial Job Management • Mobile Showroom • e-Commerce • Inventory Management • Purchasing • Wireless Warehouse Management • Financials • Business Intelligence and Analytics • Document Imaging



## Epicor Eclipse Pros & Cons
**What users like:**

- Users find Eclipse to be **very easy to use** , simplifying their implementation and enhancing their overall experience. (4 reviews)
- Users appreciate the **speed and reliability** of Epicor Eclipse, enhancing their inventory and order management experience. (4 reviews)
- Users value the **efficiency** of Epicor Eclipse, noting its speed and reliability in managing inventory and orders. (3 reviews)
- Users appreciate the **flexibility and configurability** of Epicor Eclipse, enhancing customization and cloud integration benefits. (3 reviews)
- Users appreciate the **flexibility and configurability** of Epicor Eclipse, enhancing their ability to customize and manage processes. (2 reviews)
- Users value the **customization capabilities** of Epicor Eclipse, appreciating its flexibility and ease of managing custom features. (2 reviews)
- Users value the **effective problem-solving** partnership with knowledgeable staff and account reps in Epicor Eclipse. (2 reviews)
- Process Optimization (2 reviews)
- Automation (1 reviews)
- Cloud-Based (1 reviews)

**What users dislike:**

- Users feel that **missing features** in Epicor Eclipse hinder competitiveness and require custom coding solutions. (4 reviews)
- Users find **customization issues** with Epicor Eclipse, noting it falls behind in flexibility and integration compared to competitors. (2 reviews)
- Users find **limited functionality** in Epicor Eclipse, often needing custom solutions to meet their specific needs. (2 reviews)
- Users find the **interface outdated and processes cumbersome** , leading to frustration and challenges in support communication. (2 reviews)
- Users find the **interface outdated** and critiqued lengthy processes, hoping for improvements with new developers. (2 reviews)
- Users report **poor customer support** from Epicor Eclipse, struggling with slow responses and unhelpful solutions to problems. (2 reviews)
- Poor Interface Design (2 reviews)
- Users experience **poor support** from Epicor Eclipse, often facing slow and unhelpful responses to their issues. (2 reviews)
- Complex Processes (1 reviews)
- Connectivity Issues (1 reviews)


## Epicor Eclipse Discussions
  - [What kind of software is Epicor?](https://www.g2.com/discussions/what-kind-of-software-is-epicor)
  - [What database does Epicor Eclipse use?](https://www.g2.com/discussions/what-database-does-epicor-eclipse-use)
  - [What does Epicor Software Do?](https://www.g2.com/discussions/epicor-eclipse-what-does-epicor-software-do)
  - [What is Epicor solar eclipse?](https://www.g2.com/discussions/what-is-epicor-solar-eclipse)

- [View Epicor Eclipse pricing details and edition comparison](https://www.g2.com/products/epicor-eclipse/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-05-13+17%3A09%3A21+-0500&secure%5Bsession_id%5D=8787a4c0-1244-469c-9689-72de74c0c8c4&secure%5Btoken%5D=8d1193a5d57af51a880640a06b1a40701e5943828837e6c6f906d7ab1076a90e&format=llm_user)

## Epicor Eclipse Features
**Accounting **
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payment Batches
- Payment Settlements 
- Payment Methods

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Inventory**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Back Office**
- Allocation
- Asset Register
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Warehousing**
- Locations
- Multi-Warehouse
- Third-Party

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Integration**
- Data Import and Export Tools
- Integration APIs

**Inventory Management**
- Customer Portal
- Cycle Counting

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options

**Assembly**
- BOM
- Kitting

**Platform**
- Customization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability

**Logistics **
- Picking & Packing
- Packaging
- Shipping
- Routing
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Agentic AI - ERP Systems**
- Decision Making

**Agentic AI - Distribution ERP**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

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