# Ground Labs Enterprise Recon Reviews
**Vendor:** Ground Labs  
**Category:** [Sensitive Data Discovery Software](https://www.g2.com/categories/sensitive-data-discovery)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 23
## About Ground Labs Enterprise Recon
Enterprise Recon by Ground Labs is a leading-edge data discovery and management solution that enables organizations to uncover and secure sensitive information across all environments, from on-premises servers to the cloud, across structured and unstructured data. With over 300 pre-configured data types and full support for global privacy and security regulations including GDPR, PCI DSS, HIPAA, APA and more, Enterprise Recon empowers compliance while adapting to your unique data needs through customizable detection rules. At the core of Enterprise Recon is GLASS Technology™, Ground Labs’ proprietary scanning engine that delivers unmatched precision, scalability, and performance. It reduces false positives and minimizes system impact—so your teams can take action faster, with greater accuracy and peace of mind.



## Ground Labs Enterprise Recon Pros & Cons
**What users like:**

- Users value the **speed and comprehensive data overview** of Enterprise Recon, enhancing decision-making and improving data handling. (10 reviews)
- Users value the **compliance capabilities** of Ground Labs Enterprise Recon, enhancing their PCI compliance efforts effectively. (9 reviews)
- Users value the **speed and comprehensive data overview** of Enterprise Recon, enhancing decision-making and data management. (7 reviews)
- Users appreciate the **ease of use** of Ground Labs Enterprise Recon, enjoying its intuitive interface and streamlined management. (7 reviews)
- Users appreciate the **helpful support staff** and the efficiency of the management portal for seamless operation. (7 reviews)
- Users value the **outstanding compliance management** of Enterprise Recon, ensuring effective PCI compliance with minimal effort. (6 reviews)
- Data Detection (6 reviews)
- Functionality (6 reviews)
- Users value the **robust security features** of Enterprise Recon, ensuring reliable compliance and effortless data oversight. (6 reviews)
- Centralized Management (5 reviews)

**What users dislike:**

- Users find the product **expensive** and note concerns about its licensing model and cost-effectiveness. (3 reviews)
- Users find the **pricing issues** concerning, as the solution is costly with a complex licensing model. (3 reviews)
- Users find the **complex usability** of Ground Labs Enterprise Recon challenging, impacting their overall experience and satisfaction. (1 reviews)
- Users find the **cost** of Ground Labs Enterprise Recon to be a significant concern due to market pricing. (1 reviews)
- Users highlight **cost issues** with Ground Labs Enterprise Recon, noting a lack of affordable solutions in the market. (1 reviews)
- Difficult Initiation (1 reviews)
- Expertise Required (1 reviews)
- False Positives (1 reviews)
- Group Management (1 reviews)
- Inadequate Reporting (1 reviews)

## Ground Labs Enterprise Recon Reviews
  ### 1. Easy to use PCI investigatory tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shannon M. | Support Desk Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Easy to use, simple to maintain. Support is fantastic, the team greatly assisted me in picking up the software for a refreshed integration and implementation for our environment. Overall solid PCI scanning product that is unmatched in the field.

**What do you dislike about Ground Labs Enterprise Recon?**

Some scripting work required to organise objects categorically. At the point in time I was introduced to the software I was quite green, luckily the support team assisted me greatly during the process.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Enterprise Recon is greatly assisting us in discovering PCI compliance issues.

  ### 2. Easy Implementation with Outstanding Support and Onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Ground Labs Enterprise Recon?**

Ease of Implementation, support and onboarding

**What do you dislike about Ground Labs Enterprise Recon?**

Wasn't anything that was a road block to the product, if anything was determining the size of the license requiried

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Discovery of unknow CDE and PII information that was unknown to the orgainisation and then having the capability to resolve once discovered in real time

  ### 3. ER tool - Scanning PAN tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Ground Labs Enterprise Recon?**

What's great about the Enterprise Recon is the speed and comprehensive data overview.
One of the biggest advantages of Enterprise Recon is how it pulls together data from all over the place into one central location. This tool does an excellent job of offering a full view of what’s going on. It’s made decision-making so much faster because everything’s right there, and it has really helped streamline our processes and improve our data handling.

**What do you dislike about Ground Labs Enterprise Recon?**

Limited Integrations - my personal views and experience with this tool don't integrate as seamlessly with some of the third-party tools we use. While it works great within its own ecosystem, connecting it to other platforms isn't always as smooth as I'd like it to be.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

As PCI compliance, clear PAN must not be stored and this tool maintains our PCI security compliance.

  ### 4. " Enterprise Recon - Exceptional Compliance Tool with Outstanding Support"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Newspapers | Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Enterprise Recon has been an exceptional tool for ensuring compliance. Its user-friendly interface makes it incredibly easy to navigate, even for those who may not be technically inclined. The support team is outstanding – always responsive, knowledgeable, and ready to assist whenever needed. I would highly recommend Enterprise Recon to others seeking a reliable and efficient solution for their compliance and data management needs. It has truly been a valuable asset!

**What do you dislike about Ground Labs Enterprise Recon?**

I can confidently say that I have not encountered any dislikes or negative experiences while using Enterprise Recon.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Enterprise recon is assisting us with our PCI Compliance and PII managementEnterprise Recon has been a great help in managing our PCI compliance and PII. It makes protecting payment information and personal data much easier, ensuring we stay secure and meet all necessary regulations.

  ### 5. Useful Tool for your PCI Compliancy requirements.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bruce T. | PCI Techincal Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Ground Labs Enterprise Recon?**

We have been using Entreprise Recon for over 7 years within our entire PCI enviroment. It is not device or OS specific, which makes it a great tool to use.  When it finds as suspect data, you can easily take the steps to remidated it.

Can set up filters to reduce the amount of false positive data you receive.
Can set up a reuccuring schedule and be notificate of it results.

**What do you dislike about Ground Labs Enterprise Recon?**

Do have confirm the data found is infact CHD data and not some random 16 digit figure.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Setting up recurring schedules and receiving notifications of results ensures continuous monitoring and prompt awareness of any potential issues, allowing for proactive remediation.

  ### 6. Excellent experience with Enterprise Recon

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aswini R. | PCI Admin, Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Best thing about ER is the comprehensive data discovery capabilities, which allow for accurate identification of sensitive information across diverse environments. The interface is user friendly, and the platform is intuitive, making it accessible even to non-technical users.

**What do you dislike about Ground Labs Enterprise Recon?**

There is gap in visibility, especially when trying to get complete view of all systems within a group.ER prioritizes displaying the latest scan results, ignoring older scan dates. Otherwise, ER is the best data discovery solution.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Enterprise Recon is helping to address key challenges in maintaining PCI compliance across the system. It enables thorough and automated data discovery, allowing us to identify sensitive information and ensure that it's handled according to regulatory standards.

  ### 7. A dependable, no-nonsense tool for PCI compliance peace of mind

**Rating:** 4.5/5.0 stars

**Reviewed by:** James J. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Enterprise Recon was a cornerstone of our PCI compliance toolkit. Its coverage was outstanding—we deployed it across desktops, servers (on-prem and cloud), and cloud storage with minimal overhead. The combination of a SaaS platform and lightweight agents gave us comprehensive visibility into unstructured data environments without constant intervention. Once deployed, it genuinely earned the label of a “fire-and-forget” solution: reliable, stable, and quietly doing its job in the background until it surfaced something we needed to act on.

**What do you dislike about Ground Labs Enterprise Recon?**

Developers weren’t always thrilled to see it flag data on their machines—usually test artifacts they forgot to clean up. In fact, when Enterprise Recon raised an alert, it had the same gravity as the bat phone ringing: we knew it was real, and we knew we had to act.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Sensitive Data Detection primarily.

  ### 8. Probably the most effective sensitive data discovery tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelvin H. | Consulting Practice Director, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Enterprise Recon is the go-to solution for discovery of sensitive data at rest.  It is very effective at detecting stored cardholder data, PII data or other sensitive data.

**What do you dislike about Ground Labs Enterprise Recon?**

There are sometimes struggles with scans that fail or take too long to complete.  There is  not much diagnostic informaton available unless the scan is started again with diagnostics turned on.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Generally iuse by our clients for PCI DSS and PII compliance purposes.

  ### 9. One of the most reliable and accurate tools we implemented for PII, regulatory compliance, PCI DSS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gaurav D. | Security Assurance, Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Our primary use case was identifying and managing personally identifiable information across a diverse set of structured and unstructured data sources. Enterprise Recon consistently delivered high accuracy with notably low false positive rates

**What do you dislike about Ground Labs Enterprise Recon?**

In my experience, the upfront setup and policy tuning is very important and organisations should focus on getting this right as it will save you heaps of time and effort later on.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

The product's ability to align with multiple regulatory frameworks (GDPR, PCI DSS, HIPAA, PDPA etc.) was a huge advantage, allowing us to confidently demonstrate compliance during audits and internal reviews.

  ### 10. High quality service to go with World Class software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Enterprise Recon offers a complete Data Discovery solution. The software is impeccable, not only in its design but also in its consistency in finding sensitive data across your target environment. Knowing you are using an industry leading tool that has been proven for 15+ years gives a high level of confidence to data security compliance audits.

**What do you dislike about Ground Labs Enterprise Recon?**

It’s difficult to find fault with Enterprise Recon, especially when so many GRC consultants and security experts are openly recommending (without hesitation) Enterprise Recon for data discovery and compliance management activities. This is a complex area and requires skilled resources to manage it. Ground Labs provide excellent support to help you manage this complexity.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Finding sensitive data in obscure locations and formats as well as assisting with PCI Compliance audits.

  ### 11. Great experience with Enterprise Recon

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thiago C. | Senior Security Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Ease of use, ability to add filters to reduce false positives and the availability of remediating findings directly from the portal. Easy to integrate and deploy scanners.

**What do you dislike about Ground Labs Enterprise Recon?**

Price, it is not a cheap solution and how the licensing model works. Decommissioning can be a pain.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Provides visibility of PII and Credit card data that might be found in files and logs in our CDE production environment.

  ### 12. No other way to find all your sensitive data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcus B. | GM of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2025

**What do you like best about Ground Labs Enterprise Recon?**

In side by side testing in our environment we compare Groundlabs to competitor products. It found more of the critical data and the remediation options are second to none. The post sales support was excellent and deployment in our environment was seemless.

**What do you dislike about Ground Labs Enterprise Recon?**

You do need to put the effort in to remove the false positives, but it is worth the journey for the peace of mind.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Enterprise wide data discovery and treatment

  ### 13. Excellent tool for data discovery and meeting compliance requirements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Ground Labs Enterprise Recon?**

The ability to look inside multiple filetypes and view samples.
The ability to delete non-compliant data centrally.

**What do you dislike about Ground Labs Enterprise Recon?**

Licence renewal is same-day expiry-issue-install
Interface/input metaphor and reporting a little unintuitive

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Card data discovery for PCI DSS.

  ### 14. Multi=format, multi-platform content detection

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lyal C. | Principal Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Reasonably easy user interface, pre-populated content types

**What do you dislike about Ground Labs Enterprise Recon?**

getting customers to implement the appliance to enable scanning

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Identify where sensitive data is - and is not present, along with the volume of data records present

  ### 15. Enterprise Recon is soo easy to use, and understand.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2025

**What do you like best about Ground Labs Enterprise Recon?**

The interface, dashboard and user friendly data discovery features.

**What do you dislike about Ground Labs Enterprise Recon?**

It would be great if the main workstation dashboard displayed  if a device was online or not.

I’m sure this added feature is with Groundlabs fab development and support team  which are outstanding.

Enterprise Recon support is excellent - 10/10

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

It ensures our business is PCI Compliant.

  ### 16. Cracking software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Excellent centralised management portal. Easy to configure. Helpful staff.

**What do you dislike about Ground Labs Enterprise Recon?**

No dark mode. A little expensive, but that said, we probably dont use it to it's fullest capabilities.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Identifying card holder data in the network.

  ### 17. Card Recon

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Enterprise Recon offers highly accurate and comprehensive cardholder data discovery across diverse environments, making PCI compliance easier to manage.

**What do you dislike about Ground Labs Enterprise Recon?**

I have no significant dislikes—it performs its intended function reliably.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Enterprise Recon helps us identify and remediate sensitive cardholder data across our systems, significantly reducing PCI DSS compliance risk and improving overall data security posture.

  ### 18. Data Discovery

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Enterprise recon provided data discovery of PCI data in the environment with minimal false positives. They were one of the pioneers in this market and still provide competitive functionality in a crowded market.

**What do you dislike about Ground Labs Enterprise Recon?**

There are no cheap solution offering in this market, so cost was a concern

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Finding unstructured PCI data

  ### 19. Robust solution with great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Ground Labs Enterprise Recon?**

Integrated pane of glass to see data risks across all the different platforms. Ability to track progress on remediating issues.

**What do you dislike about Ground Labs Enterprise Recon?**

I still need to convince the business owner they are the biggest part of fixing the issues.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Finding unknown locations of PCI data across the enterprise.

  ### 20. Rock solid software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about Ground Labs Enterprise Recon?**

The stability of the system and the simplicity of the management console. It works as intended with little maintenance, and their support personnel are top shelf.

**What do you dislike about Ground Labs Enterprise Recon?**

There is no dislike that I can point out.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Searching for specific information on our data at rest storage system.

  ### 21. Enterprise Recon is the complete solution for the discover and remediation

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Ground Labs Enterprise Recon?**

Hackers cannot steal sensitive personal data where there is enterprise recon.

Enterprise Recon enables your organisation to find
and secure sensitive personal data across the broadest range of structured and unstructured data types.

**What do you dislike about Ground Labs Enterprise Recon?**

Enterprise Recon takes its capabilities beyond simply identifying your data storage risks, by empowering you with remediation options to take affirmative action on sensitive data.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Data security and Data management 

Monitoring and controls

Support across functions

  ### 22. that was very good experience which i have done

**Rating:** 4.5/5.0 stars

**Reviewed by:** Khan Z. | Senior Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about Ground Labs Enterprise Recon?**

the best thing which i like is the response  which i got on time from enterprise Recon

**What do you dislike about Ground Labs Enterprise Recon?**

nothing which i can explain which i do not like it

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

very good software and its help us for the problems solving

  ### 23. Ground Labs eRecon

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Ground Labs Enterprise Recon?**

eRecon is an effective data searching and detection solution which could be used to make infra compliant as per the various standards like PCI DSS, HIPAA, GDPR etc.. Useful in scanning sensitive of user or organization data across desktops, servers, database and on cloud storage as well.

**What do you dislike about Ground Labs Enterprise Recon?**

Sometimes it is not possible to find out sensitive information like Credit or Debit Card information inside txt and doc files in a particular folder.

**Recommendations to others considering Ground Labs Enterprise Recon:**

It's a must-have Discovery tool, especially for the Payment card industry, as no one will deliberately store the Payment card (Credit or Debit Card) data of their customer. One can cross-check the same using eRecon. Also useful for discovery or scanning of PII (Personally Identifiable Information) in any organization.

**What problems is Ground Labs Enterprise Recon solving and how is that benefiting you?**

Compliance check for Payment card Industry against the PCI DSS Standard as it is not allowed to store any of the Cardholder data in the system. Fulfill the audit and compliance requirements.


## Ground Labs Enterprise Recon Discussions
  - [What is Enterprise Recon used for?](https://www.g2.com/discussions/what-is-enterprise-recon-used-for)
  - [Is it feasible to find PII or Cardholder data inside a file residing on a system? (For eg. text or doc file)](https://www.g2.com/discussions/is-it-feasible-to-find-pii-or-cardholder-data-inside-a-file-residing-on-a-system-for-eg-text-or-doc-file) - 1 upvote

- [View Ground Labs Enterprise Recon pricing details and edition comparison](https://www.g2.com/products/ground-labs-enterprise-recon/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+04%3A10%3A50+-0500&secure%5Bsession_id%5D=d9fd0716-d32f-4880-9604-e1d4d4edb494&secure%5Btoken%5D=c13cb198c921c5afd9c7e5ffcb26323ac97353c4ea11dfd029842273f4f481d5&format=llm_user)

## Ground Labs Enterprise Recon Features
**Administration**
- Dashboards and Visualizations

**Data Protection**
- Data Masking
- Data Encryption/Security
- Sensitive Data Compliance

**Data Protection**
- Sensitive Data Discovery
- Structured and Unstructured Data
- Encryption
- Data Masking
- Data Governance and Access Management

**Functionality**
- Structure type
- Contextual search
- Template algorithms
- Custom algorithms
- False-positive management
- Multiple file and location types
- Dashboard
- Compliance
- Reporting

**Functionality**
- Metadata Analysis
- File Content Analysis

**Management**
- Data Discovery
- Data Profililng

**User Maintenance**
- Self Service Password Reset
- Bulk Changes

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Compliance**
- Sensitive Data Compliance

**Management**
- File System Selection
- File System Integration
- Reporting
- Data Classification

**Security**
- Roles Management
- Compliance Management

**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

**Agentic AI - Sensitive Data Discovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Security**
- Data Security

**Administration**
- API / integrations

**Administration**
- Auditing
- Data Discovery
- Access Control

**Agentic AI - File Analysis**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Administration**
- APIs

**Identity**
- Governance

**Security **
- Multi-Factor Authentication
- Security Tools

**Agentic AI - Data Governance**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

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