Emburse Expense Professional (formerly Certify Expense) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward. (116 mentions)

Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions. (48 mentions)

Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free. (47 mentions)

Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management. (39 mentions)

Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features. (35 mentions)

Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter. (31 mentions)

Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details. (17 mentions)

Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience. (17 mentions)

Users find the approval issues confusing, complicating urgent matters without easy access to support. (10 mentions)

Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features. (9 mentions)

5 Pros or Advantages of Emburse Expense Professional (formerly Certify Expense)

1. Ease of Use

Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward.

See 116 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User friendly software for submitting and approving expenses"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Ease of use and quick approval process for those on my team

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tracking"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis

2. Receipt Management

Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions.

See 48 mentions

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Verified User

5.0/5

"Office Manager"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

It tracks and upload your receipt of your purchases.

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

3. Easy Upload

Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free.

See 47 mentions

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Verified User

5.0/5

"Office Manager"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

It tracks and upload your receipt of your purchases.

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Expense Submission made easy"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our co

4. Efficiency

Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management.

See 39 mentions

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Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

Ronald P.

Enterprise (> 1000 emp.)

4.5/5

"Easy to navigate and intuitive to the touch"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Everything is easy to find and I can do so in an efficient manner. Not a lot of fluff that does not pertain to me.

5. Expense Management

Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features.

See 35 mentions

See Related User Reviews

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tracking"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis

Alex B.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Expense Automation for Teams"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It au

5 Cons or Disadvantages of Emburse Expense Professional (formerly Certify Expense)

1. Receipt Management

Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter.

See 31 mentions

See Related User Reviews

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

Verified User

4.5/5

"Samaritas / Affordable Living"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered.

2. Manual Entry

Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details.

See 17 mentions

See Related User Reviews

Verified User

4.5/5

"Samaritas / Affordable Living"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered.

Verified User

5.0/5

"Easy"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I do not yet dislike much of this program apart from these minimum field entry requirements.

3. Upload Issues

Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience.

See 17 mentions

See Related User Reviews

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

5.0/5

"Expense reports are complex and detailed. emburse helps you a lot."

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

You could create a separation, either with a horizontal line or a separate frame, for the uploaded expenses and all others. The button Add to the Repo

4. Approval Issues

Users find the approval issues confusing, complicating urgent matters without easy access to support.

See 10 mentions

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4.0/5

"Overall good system to use. Like the app. Needs a bit of tweaking here and there."

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

System should not allow me to save an entry where information is missing, especially where billing entity has not been allocated to an expense.

Eric M.

4.5/5

"Flexible and Easy to Use, Minor Communication Hurdles"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult fo

5. Limited Options

Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features.

See 9 mentions

See Related User Reviews

David L.

Enterprise (> 1000 emp.)

4.0/5

"Excellent Expense Report System"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wish the app was fully accessible like the website. Also that we can add note to all categories.

Verified User

5.0/5

"Great Program"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Splitting expenses can sometimes be a little tricky. Because I don't use this feature that often, it makes it more difficult.

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Ashley R.

Mid-Market (51-1000 emp.)

11/7/2023

"Easy to Use and Great Tracking"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submission, Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Nothing at all. It does an excellent job! Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

9/28/2026

"The program is basically the same as Certify."

4.5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I'm familiar with Certify so the change to Emburse was easy to fill out. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

There was nothing that I disliked. As mention before it was easy to fill out the information required. Review collected by and hosted on G2.com.

Verified User in Construction

8/3/2026

"super friendly"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

easy to use, very friendly application, i like it Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

nothing really, i have no complains about it Review collected by and hosted on G2.com.

Verified User in Machinery

8/5/2026

"GREAT"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

VERY EASY TO USE AND FILL OUT THE REPORTS AND EASY TO ACCESS Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

NO COMMENTS I HAVE NO COMPLAINT SO FAR Review collected by and hosted on G2.com.

Verified User in Manufacturing

5/4/2026

"Quick and Easy"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I like the auto sync feature. Makes it very easy when done right. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I don't like that if you mess up you have to delete your expense report before you can take something off. Also I don't like that if I duplicate a receipt the system doesn't merge them automatically. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

6/2/2026

"Overall it is a good app"

4/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Easy to upload receipts. Saving drafts within a current month. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I would like to have compact Expense report in PDF from Archive . The cost of each item and summary of total amount - simple table for the month in PDF format / or Excel. The present report is too bulky. Review collected by and hosted on G2.com.

Eric M.

1/9/2026

"Flexible and Easy to Use, Minor Communication Hurdles"

4.5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I like the flexibility that Emburse Expense Professional offers. It's really easy for the staff to use, and reconciling payments each month is straightforward. The initial setup was simple because it makes updating changes easier and eliminates the need to run credit checks for staff credit cards, making reimbursements faster. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult for urgent matters. Review collected by and hosted on G2.com.

What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?

I use Emburse Expense Professional to manage staff payments and mileage reimbursements efficiently without needing individual debit cards, streamlining spending tracking. The system is flexible, user-friendly for staff, and simplifies monthly reconciliations, making updates easier and eliminating the need for credit checks. Review collected by and hosted on G2.com.

Verified User in Banking

8/6/2026

"Monthly expense reports"

4/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I appreciate that everything can be edited so I do not get my report back to correct. I can correct as I go and adjust if something is off. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I really do not have any problems or downsides to using the program. Review collected by and hosted on G2.com.

Verified User in Civil Engineering

8/3/2026

"Expense settlement by month"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

That allows me to keep an organized control of my travel expenses and settlement directly from my laptop. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The interface sometimes requires too many clicks for simple tasks like attaching a single receipt and does not activate without wifi =0( Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

5/18/2026

"Expenses the Easy Way!"

4.5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It's so easy to add receipts, with multiple ways to accomplish that. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

2FA is my main pain point with Emburse, but it is kind of accepted these days, and I know it's needed for security, but it's still annoying. Review collected by and hosted on G2.com.