---
title: Emburse Expense Professional (formerly Certify Expense) Reviews
meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter 2436 reviews by the users' company size, role or industry
  to find out how Emburse Expense Professional (formerly Certify Expense) works for
  a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2436
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Emburse Expense Professional (formerly Certify Expense) Reviews
**Vendor:** Emburse  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2,436
## About Emburse Expense Professional (formerly Certify Expense)
Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support. With Emburse Professional&#39;s automated expense report creation, integrated spend request and card issuing workflow, embedded audit capabilities, and mobile receipt capture, expense reporting has never been so easy. Employees, managers, and accountants can create, submit, and approve expense reports, check the status of expense reports, and access reports on demand. Emburse Professional offers a broad range of integrations, seamless travel booking, on-demand support for all users, and much more.



## Emburse Expense Professional (formerly Certify Expense) Pros & Cons
**What users like:**

- Users find Emburse Expense Professional&#39;s **ease of use** exceptional, with intuitive features and convenient receipt uploads. (331 reviews)
- Users appreciate the **easy upload feature** of Emburse Expense, streamlining receipt management with helpful automation tools. (129 reviews)
- Users love the **easy receipt submission** with features like auto-fill and OCR scanning for convenience. (128 reviews)
- Users appreciate the **versatility and flexibility** of Emburse Expense Professional, making expense tracking and submission effortless. (98 reviews)
- Users appreciate the **ease of use** of Emburse Expense Professional, seamlessly integrating multiple sources for efficient processing. (91 reviews)
- Users appreciate the **efficiency** of Emburse Expense Professional, enabling quick and easy expense management without unnecessary clutter. (89 reviews)
- Upload Ease (88 reviews)
- Intuitive (80 reviews)
- Mobile App (80 reviews)
- Expense Tracking (76 reviews)

**What users dislike:**

- Users are frustrated with the **limited receipt management features** , lacking functionalities like sorting and syncing options. (109 reviews)
- Users find the **manual entry process clunky** , requiring multiple attempts and thorough revisions for accurate expense reporting. (47 reviews)
- Users often experience **upload issues** , finding it clunky and inconsistent when adding items to their wallet. (38 reviews)
- Users often face **inaccuracy issues** with rates and classifications, complicating expense tracking and reporting. (33 reviews)
- Users experience **approval issues** due to system glitches and imprecise vendor matching, complicating reimbursement processes. (28 reviews)
- Users face **usability issues** with Emburse Expense Professional, finding workflows outdated and mobile experience less intuitive. (27 reviews)
- Error Management (26 reviews)
- Learning Curve (24 reviews)
- Photo Issues (24 reviews)
- Confusing Categorization (22 reviews)

## Emburse Expense Professional (formerly Certify Expense) Reviews
  ### 1. Using Certify - Quick & Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex S. | President &amp; CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Support provided by the vendor at implementation was excellent. Users were able to use the application immediately and are further supported by short and practical training tutorials.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Being a Canadian company the VAT/GST tax functionality in the software was not as practical. However workarounds were implemented to ensure success with the use of the software.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

The workflow functionality of the application allows for the timely submission and review of expense reports. The bottleneck that used to exist in this area was eliminated and resulting in more accurate and timely reporting. In addtion, employees were receiving more timely reimbursement for out-of-pocket expenses.

  ### 2. Super easy and user friendly expense report platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to navigate application and implementation is also very easy to explain. I use this application very frequently and has a number of features available, Integrating this into our company was painless. Customer support is there when you need them.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

There isn't anything about the Emburse Certify Expense reporting program that I dislike.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It lets us rate the items/stores we purchase from so we have that information at our finger tips.

  ### 3. Functional and simple expense reporting tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services

**Reviewed Date:** June 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I love the Map it feature that will automatically generate the distance between offices.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Some categories are confusing when trying to allocate a specific receipt

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

This is that program that we use to turn in our mileage reports, at H&R Block. As an Operations specialist that drives between over 50 different offices in the city, this program makes it super simple to track my business miles.

  ### 4. Emburse Expense Professional (formerly Certify Expense)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry T. | Senior Finance Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I was easy to use and explain to others, uploading receipts but also tracking authorisation

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It wasn't plug and play into our ERP system

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

A proper authorisation workflow

  ### 5. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natalie A. | Incident Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of use and mobile features, also love the clean up wizard.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes it doesnt read the receipt accurately for the auto fill feature

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Its helping me submit expense reports and get reimbursed more efficiently

  ### 6. Excellence in Accounting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages

**Reviewed Date:** June 10, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Emburse is easy to use while on the go, the mobile app makes capturing a receipt quick, especially the e-mail option.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It is somewhat frustrating to have the categories swapped between my wallet and creating a new expense report.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Getting my money back quickly and through a wide variety of interfaces, I never have to look far to recover my spending.

  ### 7. Much improved

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services

**Reviewed Date:** May 23, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It's easier to attach the receipts to the expenses and I experience data loss much less often.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It's time can be time consuming because there is so much that has to be filled out, but I'm not really sure how you avoid that when the information is needed. I used to get really frustrated because I would go back and correct something I've already filled in and it would wipe everything else on the expense resulting in me having to re-enter everything which made it take so much longer.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Your recent improvements have made it quicker to create and submit reports.

  ### 8. Submitted my first expense report for approval

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** September 04, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It was fairly easy to navigate. It just took a little direction and a few minutes to figure it out.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It took a little time to figure out how to attach the receipt, but after I figured it out it was smooth sailing.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Get reimbursed for office expenses

  ### 9. Emburse Professional allows me to track my expenses with ease!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation

**Reviewed Date:** May 13, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Having the ability to automatically draft expense reports and seamlessly attach receipts to their corresponding purchases not only streamlines the entire reporting process but also significantly reduces the time and effort typically required for manual data entry and organization.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Occasionally, the auto-fill function inputs incorrect dates, which can lead to discrepancies in the report.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Enhancing the mobile app’s usability and accelerating the expense syncing process.

  ### 10. Emburse is user-friendly, but certain features don't make sense.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** September 05, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Typically, Emburse completes a lot of the information for you based on receipts.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

The report dates typically cause problems when receipt dates are a little different. Why does the expense report need a date range?

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

This allows for submittal of employee expenses for reimbursement.

  ### 11. Certify is efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale

**Reviewed Date:** May 28, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The speed at which you can send a receipt then pull it into a report, it pulls most of the data with it if the receipt is clean.  Does not lock up with bugs.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

If the app could perfectly read the receipt it would be even better

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Expense reporting to corporate for travel reimbursement

  ### 12. Decent, just issues when a refund occurs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** June 01, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Super easy to scan receipts and have them in my wallet to submit

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

When I upload a refund receipt and then have the refund automatically imported, I have a very difficult time moving the receipt over

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I do not know of any issues they are resolving at this point

  ### 13. Easy and fast to complete expense reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** May 04, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I can scan or email my receipts as I get them. I can then complete the expense report from my phone or computer.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I done has any comment on this. I have only had a good experience

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I used to have to submit my expenses on a spread sheet and guess what categories to label each one. This program saves time with accuracy

  ### 14. Certify review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ursula  L. | Associate , Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Quick ease of use .  User friendly .  Ability to track details of info

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Using the computer for receipts is new and I did find paper to be quite easy with less work on my part

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Quick check receipt and that seems even quicker than by paper 

  ### 15. Expenses Made Easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing

**Reviewed Date:** May 12, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I don't have to do this manually with a bunch of stapled receipts. Since moving to this platform, it's been easier to generate expense reports along with reviewing and approving them.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I don't see a downside to it. It has been great since we got on it. If anything, I've never seen it marketed in any social media, linked in or professional environment.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It's solving the ease of use and trackability of the expenses. Removing the manual process and making it a digital process is the best improvement to our old, antiquated expense system.

  ### 16. False advertising alert! App  DOES NOT credit cards....when it wants to but not reliably

**Rating:** 0.0/5.0 stars

**Reviewed by:** Rachael K. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It is so hard to use, I Cabot think of anything. 
Sync of credit card and receipt data from phone, email and credit card feed I thought was working.... But then they dropped the credit card feed feature and failed to notify me while they kept charging me fees. I had to find out by contacting the help desk!

They claim to process invoices but there is no way to differentiate them from receipts! This system is a complete nightmare for my accounting.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

The credit card feed is constantly comin unconnected, rendering the service useless. They claim to process invoices but there is no way to differentiate them from receipts! This system is a complete nightmare for my accounting.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Expense report approval is automated.  *IF* the credit card data is syncing, it makes it easier.  If it is not, it gives notice to users that anything is wrong -and simply disconnects the credit card feed! THis is a huge problem.and it turns out that they disable the feature with no notice to users. This is unacceptable.

  ### 17. The system is relatively easy to use, the only challenging area is splitting expenses.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing

**Reviewed Date:** August 21, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of uploading receipts and adding items to the wallet. The site is straightforward to navigate.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Splitting receipts is challenging. When emailing an invoice, the content of the email if often flagged as the receipt and not the attached invoice.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Unsure.

  ### 18. Intuitive and user friendly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Overall, the system is intuitive and user friendly.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

When adding receipts to expenses, the system returns to the beginning of the expenses, rather than to the next expense requiring a receipt attachment.  Cumbersome, when there are dozens of expenses.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Attaching receipts is relatively simple.

  ### 19. Just trying to get my expense report done

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services

**Reviewed Date:** September 21, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Just trying to get my expense report done

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Just trying to get my expense report done

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Just trying to get my expense report done

  ### 20. Executive Producer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media

**Reviewed Date:** May 16, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ease of use = faster expense reimbursements.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Not being able to access the expense report once it goes into approval process without recalling it. Would be nice to still have access even if only for reviewing/referring back to.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I haven't noticed anything being solved or resolved so that's good.

  ### 21. Not bad

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** May 25, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Ability to add expense receipts on phone

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Not too easy to see how to delete an expense. Should be able to recover a deleted expense.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

On my phone, the icon is labeled Professional - I deleted it because I couldn't think what it was!

  ### 22. Occasional user

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation

**Reviewed Date:** May 03, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

MUCH easier to use than  CONCUR !
Also, the A-I expense recognition algorithm has improved greatly in accuracy!

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It would be easier if the Tail/Trip#/Dept Date was in the title page and populate automatically for individual expenses

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It doesn't really benefit ME as a user - It makes the company accounting process more efficient

  ### 23. Once I learned who to navigate Emburse, it was very easy to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services

**Reviewed Date:** May 19, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The various sections of the site are accessible and well labeled.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Without training, the site and processes are a bit overwhelming. I was trained by organization staff and did not use any internal help features until much later in my time using the site.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

n/a

  ### 24. everything gets logged efficiently and correctly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

What i find helpful is that everyone can log their own expenses

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

in actuality i like the product there i nothing not to like

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Getting everything logged in, in a timely manner and efficiency

  ### 25. Easiest ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

easy to use and edit, submit and approval is fast

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

the exchange rate is not matching the same rate as my credit card charged for a non-canadian purchase, so I missed ~ $20 due to this currency charges different .  

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Multi trips in one day

  ### 26. easy & quick to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale

**Reviewed Date:** September 11, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

very quick & easy to use and simple to understand

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

sometimes it does not find customers accounts

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

claiming money back when using my own card

  ### 27. Very useful tutorials.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations

**Reviewed Date:** August 03, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The platform is well organized and user friendly.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

There isn't anything to dislike Certify, really. The colors could be darker. Thank you very much for Certify.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

The log in process but it is probably due to the transition between companies.

  ### 28. Makes it very easy to track and submit mileage. Drafts are auto saved which helps.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services

**Reviewed Date:** August 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Very user friendly even if you are not tech savvy

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

When putting in mileage it would be nice for the address to start populating in the drop down instead of having to type out the entire address.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Unsure

  ### 29. It is simple to learn and use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** August 05, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

simple to use and app on phone makes it easy to add receipts

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

it can be a challenge to get the codes when imputing through the mobile app

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

imputing of receipts in a timely manner.

  ### 30. Simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** August 29, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Certify or Emburse Pro is easy to update or change.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

so many past dated receipts keep popping up

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I am an end user.

  ### 31. Great site but could do with one small tweak

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** June 20, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It is easy to enter, the platform can work out the distance and cost. It's fab, thank you

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It only gives you a certain route on travel expenses, I don't even drive down the roads it says I do but won't let me change it

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It quickly adds up my expenses in an easy to navigate format

  ### 32. Best T&E management tool ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron P. | Site Controller and Finance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Certify helped us achieve our efficiency and internal control improvement goals. It's user-friendly and users love how fast you can submit expenses reports on the go. We have been able to report fraudulent activity by linking our corporate cards with Certify and getting a prompt message from the system. Finance reporting has also been improved by linking Certify reports with Power BI. Implementation was also quick and clean!

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I would say reponse time from Customer Support could be better but it's not really a hurdle.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Having a lot of employees travelling all over the world, they were always facing delays in expense report submission because we had a manual process. Acconting was also late in booking and reimbursing so none was happy. After implementing Certify this issue was solved completely and it was a win-win for everyone.

  ### 33. Intuitive user experience, easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace

**Reviewed Date:** August 01, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Intuitive user interface, easy to import receipts

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

While the import tool does well with pictures of receipts, it did not seem to auto-populate from a .pdf

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It makes it easy to submit expense reports

  ### 34. User Friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods

**Reviewed Date:** August 11, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Integration of the tool via the app feature to capture receipts and submit expense reports

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Filling in all the meta data about the expenses.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Ease of submitting expense reports

  ### 35. Excellent tool to follow daily activities.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment

**Reviewed Date:** May 18, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy to fill out and track results / steps of approval.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

For now, I do not have items to dislike.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

My reports are totally archived and I can access it any time.

  ### 36. c

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** June 19, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It was easy to upload the receipt and to edit the amount I was claiming.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I dislike that when I was looking to submit an expense claim, I disregarded the Reports section because I thought they were for management to run reports on expenses claimed.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

It's an easy way to claim expenses.

  ### 37. Marketing for Highland Homes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** May 20, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

I use your mobile app to upload my receipts and once I sync my cell it adds the receipts so submitting my monthly expense report usually runs smooth. It saves me time as well, so I can add my receipts as I go.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Occasionally my uploaded receipts do not get linked, so sometimes I have to load them twice. Could be my internet, however.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

n/a

  ### 38. It's a little clumsy

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** June 12, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

the app, adding things as my travel is happening

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

retyping the Project Id & info for each expense (you should be able to "apply to all") and the fact that if you add a receipt later, it is extra steps to add it to an expense you already entered.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

NA

  ### 39. Not very user friendly desktop version

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation

**Reviewed Date:** August 04, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

The feature where the receipt can be seen as a picture.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Same repetitive comment fields within every step.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Helping with uniform alteration expenses.

  ### 40. It is more straight forward and quicker to use than before.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing

**Reviewed Date:** June 02, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Much quicker and easier to use. It automatically sends for approval when finished.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It is to early to give an honest feedback. This is my first time using this updated version but first impressions are it is easier to use than the previous version.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Faster to navigate and move onto next job.

  ### 41. Mostly functional with hiccups on creating the report

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food Production

**Reviewed Date:** August 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy upload of receipts on the go by photo

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Receipts and credit card payments sometime don automatically match

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

None

  ### 42. good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** June 14, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

web interface is good. mobile interface needs improvement. tranactions need to appear immediately

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

the mobile experience is not easy on the hands. buttons should be reachable and it should be faster.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

expensing my credit card. it benefits me because it pays my expenses.

  ### 43. EASY TO USE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** May 06, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

UPLOADING PHOTOS AND DOCUMENTS IS VERY EASY.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

DOES NOT ACCEPT ALL DOCUMENT TYPES AND THAT WOULD BE GREAT.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

LOSING RECEIPTS. I CAN UPLOAD INSTANTLY.

  ### 44. easy way to manage reimbursements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** May 03, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

easy to submit and calculate expenses for employees

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

the interrface can be a bit complicated to use

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

submitting receipts for approval and reimbursement

  ### 45. Quick way to enter, review, and pay for employee Expenses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Its fast, simple to use.  handles 98% of all requirements for entering an expense.
The app does a good job of recognizing receipts and filling in amounts for you such as receipts from gas stations, restaurants, etc.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Sometimes it doesn't recognize the total of a restaurant receipt where a tip and total are hand written.
on the approval side, it marks certain keywords with a caution symbol.  For example, if it sees the word "Green" (for golfing) or "gift card" on a receipt it will flag it.  the problem is that a "green salad" will also get flagged.  90% of all receipts have a survey at the bottom that says "complete our survey for a chance to win a gift card", so any receipt from Wendy's or Home Depot will be flagged. an uber receipt with a map in it of the tampa airport will be flagged because "world of beer" is on the google map.  

the only one that is confusing is that some businesses don't close out credit card transactions until the next day.  so if you check out of a hotel on a Friday, the receipt may be marked on Saturday in the credit card bill from American Express.  You have to match date of receipt to date of credit card, which means you have to change the correct receipt date to the following date or you cannot reconcile it.  This also means that 2 dinners could end up on the same day (if one gets closed on CC on following day) which will flag for going over the daily meal limit - even though one meal was on day before. 

i approve about 10-15 expense reports per week and do 2-3 month for myself.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Allows employees to enter receipts for travel expenses, tools, and classes they take.

  ### 46. Easy & fast!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** May 01, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Simple to use and prepare reports. Much improved.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Still a PITA to have to pull down my tolls, take a photo of my online bill, email it to myself, snip it to get it on one page and THEN take a picture of it for Emburse. Not any easier than it was before.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Getting expenses filed timely.

  ### 47. Lodging Reimbursement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** May 30, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

It is easy to navigate and upload documents.

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

It is a little unnerving the first few times until the reimbursement has been reviewed.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

Delay in expense reimbursement.  This tool helps me get my reimbursement much quicker than other programs I have used.

  ### 48. Easy App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale

**Reviewed Date:** June 27, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Easy receipt entry and storage from phone

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

Would like to see it save all previous name and location entries

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

No longer need to keep paper receipts

  ### 49. It could be better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Events Services

**Reviewed Date:** May 27, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Getting better at uploading receipts so that is nice

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I do not like that you can not tell it "this is not a dup charge there are just two that are the same amount"

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I have to use it

  ### 50. Easy Peasy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** May 04, 2025

**What do you like best about Emburse Expense Professional (formerly Certify Expense)?**

Copying rceipts on my cell phone is so convenient

**What do you dislike about Emburse Expense Professional (formerly Certify Expense)?**

I strongly dislike all the multitude of receipts that pile up in my wallet that I'm unable to remove. These old receipts are very distracting and I am unable to remove them myself.

**What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?**

I don't see any change, thus far.


## Emburse Expense Professional (formerly Certify Expense) Discussions
  - [What is the best way to add several receipts for one expense?](https://www.g2.com/discussions/44981-what-is-the-best-way-to-add-several-receipts-for-one-expense) - 1 comment, 1 upvote
  - [Can I adjust the default map generated when I &quot;Map It&quot;?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) - 4 comments, 1 upvote
  - [How do I delete person from invities list?](https://www.g2.com/discussions/how-do-i-delete-person-from-invities-list) - 1 comment, 1 upvote
  - [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) - 4 comments, 1 upvote
  - [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) - 2 comments, 1 upvote

- [View Emburse Expense Professional (formerly Certify Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews?page=5&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A34%3A52+-0500&secure%5Bsession_id%5D=9fd7c0b0-a14c-4511-ba8d-350e86363af8&secure%5Btoken%5D=8e6f07ab2c2f68b43e471c96d19699dd0d27841ebb6b390a814529c2f54dc5bd&format=llm_user)
## Emburse Expense Professional (formerly Certify Expense) Integrations
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Sage X3](https://www.g2.com/products/sage-x3/reviews)

## Emburse Expense Professional (formerly Certify Expense) Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality
- Accounting Integration
- Third-Party Integrations

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Planning**
- Customizable Templates

**Approval **
- Rules
- Workflows
- Submit

**Invoice Management**
- Capture
- Repository

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance
- Reporting/Analytics
- Real-Time Analytics

**Client Invoicing**
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Supplier Management**
- Inventory Management
- Vendor Management
- Workflow Management
- Compliance Management
- Purchase Order Management
- Requisition Management
- Bid Management
- Auction Management
- Sourcing Management
- Returns Management
- Fixed Asset Management
- Contract/License Management
- Supplier Management
- Spend Management
- Order Management
- Shipping Management
- Warehouse Management
- User Management
- Catalog Management
- Receipt Management

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications
- Expense Tracking
- Real-time Alerts

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Invoice Processing**
- Payments
- Workflows
- Tax Compliance
- Submittal
- Configurable Workflow

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking
- Real-Time Reporting

**Additional Functionality**
- API
- Dashboard
- Approval Process Control
- Financial Analysis
- Dashboard Creation
- Billing & Invoicing
- Expense Claims
- Budget Control
- Generative AI
- Reminders
- Electronic Payments
- Activity Dashboard
- Multi-Currency
- Real-Time Updates
- Multi-Language
- Customizable Reports
- Spend Control
- Reporting & Statistics
- Mobile Access
- Spend Analysis
- Categorization/Grouping
- Real-Time Data
- Single Sign On
- AI Copilot
- Employee Self Service

**Administration**
- PCI Regulation Compliant

**Supplier Information**
- Profiles
- History

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making
- Budgeting/Forecasting

**Additional Functionality**
- Approval Process Control
- Collaboration Tools
- Reporting & Statistics
- Generative AI
- API
- Access Controls/Permissions
- Order Tracking
- Inventory Control
- AI Copilot
- Real-Time Analytics
- Spend Analysis
- Multi-Currency
- Audit Trail
- Real-Time Reporting
- Activity Tracking
- Search/Filter
- Spend Control
- Data Import/Export
- Alerts/Notifications
- Invoice Processing
- Receiving
- Document Storage
- Quotes/Estimates
- Accounting Integration
- Third-Party Integrations
- Multi-Location
- Expense Tracking
- Purchasing Reports
- Activity Dashboard
- Customizable Reports
- Real-Time Data

## Top Emburse Expense Professional (formerly Certify Expense) Alternatives
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