Embrace Features

Configures and accurately measures an appropriate measure of engagement, such as average session length.

Accurately determines where users close the app during their sessions.

Accurately measures bounce rate.

Tracks user return rates and related metrics.

Tracks what proportion of users convert via a certain action.

Creates feedback forms that are consistent with the design of the site.

Supports the creation and deployment of different survey types on different channels or devices.

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Allows designs to adapt automatically to the device that users access the survey or software.

Aggregates feedback and transforms feedback into actionable insights.

Triggers creation of a new case after customer leaves feedback.

Analyze collected feedback near or in real-time.

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Provides a secure and compliant system.

Continually inspects, audits, and monitors system to keep it up to date.

Give users in-app method of reporting bugs and leaving general performance feedback.

Give testers in-app method of reporting bugs and leaving general performance feedback.

Give team members method of reporting bugs and leaving comments on bug status.

Provide reproducible, insightful info surrounding bug and crash scenarios.

Track history of bug status by application version, date, etc.

Store bug tracking data for an appropriate and useful amount of time.

Monitors crashes in real time.

Alerts team members of crashes as soon as they occur.

Grants users in-app method of reporting crashes and leaving feedback.

Generates comprehensive, informative reports on crash scenarios.

Provides helpful suggestions of possible solutions for crashes.

Provides transparent details surrounding crashes such as duration, range, and future impact.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting