Email Meter is the email analytics and shared inbox platform for Google Workspace and Microsoft 365.
It can be hard to know what is happening in your team's email. Who is responding, how fast, what is slipping through, most teams lack this visibility. Email Meter provides that visibility, without ever reading email content.
Email Meter connects to your team's mailboxes and delivers clear, actionable data. No changes to existing workflows. Data available immediately after setup.
Whether managing a CS team, a shared inbox, or an enterprise-wide operation, Email Meter gives IT Managers, Directors of Operations, and Customer Success leaders the insight they need. For customer-facing teams, it means knowing how quickly the team responds to clients, who is overloaded, and where service quality is at risk.
Key capabilities:
- Email volume, response time tracking, and traffic patterns
- SLA compliance with custom rules, real-time breach alerts, and automated compliance reports
- Individual and team performance benchmarked against industry standards
- AI-powered sentiment analysis to detect tone, urgency, and negative signals
Custom dashboards with drag-and-drop widgets and flexible date-range filters
- Shared inbox analytics and workload distribution
- BI integration via BigQuery
- Up to 2 years of historical data
Customer results:
- Payday HCM reduced response times by 71%, resulting in fewer missed leads
- Fujifilm Mexico cut after-hours emails by 16.5%, reducing team burnout
- Entirety deployed organization-wide in 24 hours
Trusted by 10,000+ teams including Carrefour, Avery Denninson, and Fujifilm. Domain-level installation. GDPR ready. ISO 27001. SOC 2 Type 2. SAML 2.0 and SSO. Verified by Google. Email Meter never reads, processes or stores the body of emails.
Find out more at emailmeter.com/
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Email Meter CommunityLanguages Supported
English
Overview by
Javier Martin
