--- title: Email Meter Reviews meta\_title: 'Email Meter Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 28 reviews by the users' company size, role or industry to find out how Email Meter works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 28 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Email Meter Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Email Meter but has limited features. Are you part of the Email Meter team? [Upgrade your plan](https://my.g2.com/email-meter/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Email Meter is the email analytics and shared inbox reporting platform for Google Workspace and Microsoft 365. It can be hard to know what is happening in your team's email. Who is responding, how fast, what is slipping through, most teams lack this visibility. Most teams lack this visibility, Email Meter provides it, without ever reading email content. Email Meter connects to your team's mailboxes and delivers clear, actionable data, with no changes to existing workflows, available immediately after setup. Unlike a helpdesk, ticketing tool, or CRM, it works as an analytics layer on top of the inbox and the tools you already use, so your team keeps working in Gmail or Outlook while leaders get board-ready reporting. Email Meter offers a free plan to get started, with a free trial of its paid plans for larger teams. Whether managing a CS team, a shared inbox, or an enterprise-wide operation, Email Meter gives IT Managers, Directors of Operations, and Customer Success leaders the insight they need: how quickly the team responds to clients, who is overloaded, and where service quality is at risk. Key capabilities: - Email volume, response and resolution time tracking, and traffic patterns - SLA compliance with custom rules, real-time breach alerts, and automated compliance reports - Individual and team performance benchmarked against industry standards - AI-powered sentiment analysis to detect tone, urgency, and negative signals Custom dashboards with drag-and-drop widgets and flexible date-range filters - Shared inbox analytics and workload distribution - BI integration via BigQuery - Up to 2 years of historical data Common use cases: - Measuring and improving team email response times - Identifying slow replies and response bottlenecks before they affect customers - Tracking SLA compliance without switching to a helpdesk or ticketing tool - Spotting overloaded team members and rebalancing workload - Benchmarking individual and team email performance against industry standards - Giving leadership board-ready reporting on customer responsiveness Customer results: - Payday HCM reduced response times by 71%, resulting in fewer missed leads - Fujifilm Mexico cut after-hours emails by 16.5%, reducing team burnout - Entirety deployed organization-wide in 24 hours Trusted by 10,000+ teams including Carrefour, Avery Denninson, and Fujifilm. Domain-level installation. GDPR ready. ISO 27001. SOC 2 Type 2. SAML 2.0 and SSO. Verified by Google. Email Meter never reads, processes or stores the body of emails. Find out more at emailmeter.com/ * * * Seller [ShuttleCloud](https://www.g2.com/sellers/shuttlecloud) Discussions [Email Meter Community](https://www.g2.com/products/email-meter/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Javier Martin Show More ## Pricing Pricing provided by Email Meter. ### Free Free ### Plus Free Trial [ View More Pricing Information ](https://www.g2.com/products/email-meter/pricing) ## Top-Rated Alternatives [ ![Teamwork.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teamwork.com") Teamwork.com 4.4/5(1,215) ](https://www.g2.com/products/teamwork-com/reviews) [ ![Hive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hive") Hive 4.6/5(667) ](https://www.g2.com/products/hive-hive-hive/reviews) [ ![Progress Podio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Progress Podio") Progress Podio 4.2/5(518) ](https://www.g2.com/products/progress-podio/reviews) [ View All Alternatives ](https://www.g2.com/products/email-meter/competitors/alternatives) ## User Insights Average based on 28 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Miranda P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miranda P.") MP Miranda P. Small-Business (50 or fewer emp.) 2/25/2026 "Effortless Setup, Enhanced Email Response" 5/5 What do you like best about Email Meter? I love how easy the implementation of Email Meter is. It only takes 10 minutes to set up and start monitoring, which is perfect in this busy world. The initial setup is as easy as 1, 2, 3, which makes it smooth and straightforward to get started. Review collected by and hosted on G2.com. What do you dislike about Email Meter? My concerns were quickly addressed by the Email Meter team. Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? I use Email Meter to monitor employee response time, improving our turnaround time and how employees respond to emails. Its easy implementation takes only 10 minutes, allowing us to monitor quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Betzabeth O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Betzabeth O.") BO Betzabeth O. Servicio atención al cliente Small-Business (50 or fewer emp.) 5/5/2019 " Statistics for gmail. " 5/5 What do you like best about Email Meter? Talking about gmail meter, it is clear that it is a tool that generates complete reports with numeric data of your email, for free. On the other hand, we generates istograms related to the number of emails sent and received. Use it easier impossible. Review collected by and hosted on G2.com. What do you dislike about Email Meter? It is functional and easy, it is a tool that knows how to do its job. I get what I want, inconveniences up to the moment null. Review collected by and hosted on G2.com. Recommendations to others considering Email Meter: It is very good management to adopt as a policy the use of this tool among the members of your company. Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? Obtain details of the interaction I have with clients, reinforce more the quick response of the doubts or claims they have if they use it in this way. This gives flexibility of the communication routes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 5/23/2019 " An easy-to-use email meter." 4/5 What do you like best about Email Meter? I am extremely calculating and passionate about the quantitative analysis of the tools and processes, that is why I start with the use of Gmail meter, which is exclusively for the analysis of my input and output data from my email. This tool basically what it does is analyze the data and automatically send the generated report so that we draw our conclusions based on our particular objectives. The graphics and tables are easy to interpret. Review collected by and hosted on G2.com. What do you dislike about Email Meter? I would add or improve the ranges of dates that this tool considers for its analysis that is statically monthly and would give the user more freedom to select said ranges. Review collected by and hosted on G2.com. Recommendations to others considering Email Meter: An interesting option that I recommend to improve your productivity as a professional. Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? It is the one that I use until now to go choosing my email and focus on what is really important, there are hundreds of emails that I receive monthly and reviewing it takes away important time from my day to day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Small-Business (50 or fewer emp.) 5/1/2019 " Full report of your Gmail." 4.5/5 What do you like best about Email Meter? Email is an essential part of our working life, so being able to perform an analysis is important Gmail meter allows this in a simple way, providing you with very detailed graphical data, be it by day, by monthly hour, and draw your conclusions in the time frame determines depends on you. Logging is easy, it's just giving permission to the tool that takes the data from your Gmail. Review collected by and hosted on G2.com. What do you dislike about Email Meter? The tool is not totally free has its Premium version for other functions that are of benefit, I only handle the basic functions offered by the free plan. Review collected by and hosted on G2.com. Recommendations to others considering Email Meter: I can recommend your free version which is the one that I have used so far, but if it works very well the tools of the premium should be super better. Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? Analyze my effectiveness, in sending and receiving emails, as well as the interaction, I do it monthly and if it has yielded positive results. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Oscar Y G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oscar Y G.") OG Oscar Y G. Asesor inmobiliario Small-Business (50 or fewer emp.) 4/25/2019 "Easy, easy to use." 5/5 What do you like best about Email Meter? Easy, easy to use It's great to be able to track the emails that I sent to my clients frequently, from there the platform generates a report that facilitates improving my strategic plan regarding how to improve the service I offer to my clients. Review collected by and hosted on G2.com. What do you dislike about Email Meter? Very little has happened to me but if a couple of times it has been frozen or closed alone and the analysis is not appreciated, now I do not know if it is properly the tool or the computer. Review collected by and hosted on G2.com. Recommendations to others considering Email Meter: Use the Gmail meter to track the emails of your company, institution, venture or business. Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? - Analyze my email. -Follow-up to see the number of business emails opened by my clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Fredy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fredy C.") FC Fredy C. Consultor SEO Small-Business (50 or fewer emp.) 5/6/2019 "Powerful tool for the analysis of Gmail. " 4.5/5 What do you like best about Email Meter? Obtaining statistical data in a period of time is possible thanks to Gmail meter. It is really accurate and it shows me the relationships so many of messages sent as received that I can see at different frequencies and in simple graphics. Review collected by and hosted on G2.com. What do you dislike about Email Meter? I would like there to be more options of graphics and I could establish the one of my preference, for everything else I am doing very well with this tool very well thought out for us. Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? Appreciate which are the months or weeks that I have more interaction by email and see how to attach it to my business strategy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Douglas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas P.") DP Douglas P. Asistente Ejecutivo Jurídico Small-Business (50 or fewer emp.) 6/6/2019 "I can see the behavior of the entries and exits of my email." 4.5/5 What do you like best about Email Meter? To access this account we only log in with Google and this analyzer immediately asks for your permission to access your Gmail account and generate statistical reports based on the emails sent and received. It shows data with large text and the results presented make our interpretation much easier. Review collected by and hosted on G2.com. What do you dislike about Email Meter? It is very rigid the time lapses considered to present the reports, this period corresponds to a monthly frequency. Review collected by and hosted on G2.com. Recommendations to others considering Email Meter: Very useful and practical I recommend it. Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? I keep a statistical check of my mail, I also easily discard those that are not important to me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LS Luka S. Mr Small-Business (50 or fewer emp.) 9/4/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "You can follow everything" 5/5 What do you like best about Email Meter? It is a free report on your email statistics and trends! You can track everything and it isn't boring Review collected by and hosted on G2.com. What do you dislike about Email Meter? Maybe sometimes connection problems, but that is so rare Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? I am checking reports on my email, how many answers I get on my sent emails Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Small-Business (50 or fewer emp.) 4/24/2019 "Much Needed Email Metrics Tool" 5/5 What do you like best about Email Meter? I love the breakdown in email by time, day, week, total. As an email heavy company the ability to see the number of conversations happening for each person helps us identify strengths and weaknesses in our small team. It also gives insight into where conversations are happening. Review collected by and hosted on G2.com. What do you dislike about Email Meter? I use the free version so I can't complain much. A dashboard would help get a big picture view of what's happening. Live updates would be nice too. This isn't a dislike but I concern I have is that Google will release their own version of this tool (or already has and make it more accessible.) Review collected by and hosted on G2.com. Recommendations to others considering Email Meter: Gmailmeter is a Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? Identifying wasted time as well as comparing email metrics to sales made. It helped me identify sales people with low emails and high conversion versus high emails and low conversion and others in between. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 5/24/2019 "Quantitative analyst of my electronic mail." 5/5 What do you like best about Email Meter? How easy it is to access the tool and generate the results in a report that is perfectly visible for the interpretation of the data thrown. Review collected by and hosted on G2.com. What do you dislike about Email Meter? The design of the interface should be presented in a more elaborate way, although it is certain that it is not conclusive in the functionality it is an aspect that adds points. Review collected by and hosted on G2.com. Recommendations to others considering Email Meter: If you need to work on minor time traits, this would not be the right one, you should take into account that the reports you generate are monthly. Review collected by and hosted on G2.com. What problems is Email Meter solving and how is that benefiting you? It allows me to generate indicators referring to everything related to the management of my electronic mail, from there the plan to optimize said mail and to monitor with figures. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Email Meter? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Email Meter ](https://www.g2.com/products/email-meter/discussions/new) GU Guest User What is Email Meter used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-email-meter-used-for) [ View all Discussions ](https://www.g2.com/products/email-meter/discuss) ## Pricing Options Pricing provided by Email Meter. ### Free Free ### Plus Free Trial ### Custom Dashboard Contact Us [ View More Pricing Information ](https://www.g2.com/products/email-meter/pricing) ##### Categories on G2 [Google Workspace Project Management](https://www.g2.com/categories/google-workspace-project-management)[Google Workspace Administration](https://www.g2.com/categories/google-workspace-administration)[Google Workspace Utilities](https://www.g2.com/categories/google-workspace-utilities) ##### Explore More [Which ABM analytics software provides the most actionable insights?](https://www.g2.com/discussions/which-abm-analytics-software-provides-the-most-actionable-insights)[What's the best marketing analytics software that integrates with HubSpot, Salesforce and Google Analytics in one place?](https://www.g2.com/discussions/what-s-the-best-marketing-analytics-software-that-integrates-with-hubspot-salesforce-and-google-analytics-in-one-place)[What fleet management tools connect well with existing business systems like ERP, fuel cards or maintenance software without needing custom integrations?](https://www.g2.com/discussions/what-fleet-management-tools-connect-well-with-existing-business-systems-like-erp-fuel-cards-or-maintenance-software-without-needing-custom-integrations) [Top machine learning platforms for mobile app developers](https://www.g2.com/discussions/what-are-the-top-machine-learning-platforms-for-mobile-app-developers)[Best cloud platform for document sharing in offices](https://www.g2.com/discussions/best-cloud-platform-for-document-sharing-in-offices)[Pros and Cons Details](https://www.g2.com/products/email-meter/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)