Elfsight Reviews (906)

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Elfsight Reviews (906)

View 1 Video Reviews
4.8
906 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and exceptional customer support, highlighting how quickly they can implement widgets and receive assistance when needed. Many appreciate the wide variety of widgets available, which enhance their websites without requiring extensive technical skills. A common limitation noted is the view limits on certain plans, which can restrict usage for high-traffic sites.

Pros & Cons

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PD
Petar D.
Customer Support Specialist
Airlines/Aviation
Small-Business (50 or fewer emp.)
"Best-in-Class AI Chatbot. Zero Code. Zero Hassle."
5/5
What do you like best about Elfsight?

What stands out most about Elfsight is how effortlessly it bridges the gap between advanced AI capabilities and no-code implementation. At Omnia Aerospace, we evaluated several competitors, but Elfsight clearly outperformed them all as a truly "best-in-class" platform. Our decision to choose and stay with them ultimately came down to four key pillars: unmatched simplicity, highly affordable low-cost pricing, deeply flexible customization features to match our strict industry branding, and exceptional customer support that is always incredibly responsive.

We were able to deploy the AI Chatbot widget across our site via a simple copy-paste code snippet without touching a line of backend infrastructure. Training the bot on our own specific data—including custom Q&As, aerospace capabilities, and technical documentation—ensures it gives hyper-accurate, brand-aligned answers. It also beautifully tracks chat history across pages and greets returning users by name, creating a premium, personalized user experience. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

The only real friction point lies in the usage limits on the lower-tier plans. The monthly view and message caps mean that if your website experiences an unexpected traffic spike, the widget can pause until the next billing cycle unless you upgrade. While it is highly manageable and easy to scale up, you definitely want to keep an eye on your dashboard analytics during major product launches or press cycles. Review collected by and hosted on G2.com.

Julian S.
JS
Julian S.
Marketing & Datenschutzbeauftragter
Small-Business (50 or fewer emp.)
"saves us money and time, reliable and decent support"
5/5
What do you like best about Elfsight?

aWhat we like best about Elfsight is how easy and reliable it is to use. The widgets are quick to set up, run smoothly, and offer a wide range of useful features without needing complex development. It saves us a lot of time while still giving us great results. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

One thing that could be improved is automatic translation based on the language tag in the URL. That would make things even smoother for multilingual setups. But they plan to do it.

That said, this is really complaining at a high level — overall the platform is very reliable and works great for us. Review collected by and hosted on G2.com.

Joseph K.
JK
Joseph K.
CTO
Small-Business (50 or fewer emp.)
"Elfsight Makes Website Integration Effortless with Tons of Options"
5/5
What do you like best about Elfsight?

I love Elfsight because of how easy it is to integrate into your websites. It has tons of choices and options, and you can easily just using embed code put them on your website. It is easy to implement and to manage from one interface and tool. I use this every day on all of my local websites especially to show the review information from Google for their EEAT algorithm. It works quite well. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

There isn't much I dislike. If I could state one thing is that it cost a pretty good fee. However, it is worth it for the value it brings. It is not free. Review collected by and hosted on G2.com.

Ryan K.
RK
Ryan K.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Fast Widgets with Advanced Customization Options"
4/5
What do you like best about Elfsight?

I use Elfsight to build widgets for both my websites and my client's websites. It solves the problem of expensive plugins or development time. The widgets are super fast, look great, and are really easy to work with. The advanced CSS control is really helpful as it lets us style the widgets to be more in keeping with our brand. The speed of the widgets is important to us as a slow widget can make a customer unhappy, but Elfsight solves this. The initial setup of Elfsight was very easy. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Some widgets need a little more fine-tuning to make them easy to use. The reviews widget needs options to hide where reviews came from as we get legal letters about using other brand logos. Review collected by and hosted on G2.com.

Samo V.
SV
Samo V.
owner and director of a small hotel
Small-Business (50 or fewer emp.)
"The application is simple, functional and affordable !"
5/5
What do you like best about Elfsight?

I don't know how to describe my experience with the Elfsight team. I found them by chance online, and it was a raffle. From start to finish, they were all helpful, responsive and above all, professional. I was looking for widgets to update my Joomla website. With Elfsight widgets, I was able to upgrade the entire functionality and design. A big thank you goes to Miss Viktorija for her kindness, as well as to the entire development department, who solved all the complications and my ideas. Customer support is extremely. kind and fast

I sincerely recommend it to everyone. The application is also extremely affordable, considering the possible combinations and variety of widgets. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Nothing at all, everything just perfect. Review collected by and hosted on G2.com.

Mike G.
MG
Mike G.
Development Director
Small-Business (50 or fewer emp.)
"A really great tool at an amazing price."
5/5
What do you like best about Elfsight?

What's not to like? For what you get, it's dirt cheap. The team is incredibly responsive and helpful with customizations. This is a fantastic way to make a website user friendly without needing to code. Absolutely first class! Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

So far, nothing at all. It's really excellent! Review collected by and hosted on G2.com.

Sarah A.
SA
Sarah A.
Small-Business (50 or fewer emp.)
"Perfect for Small Business Integration"
4/5
What do you like best about Elfsight?

I like Elfsight's great all-in-one reviews feature and their pop-ups, which are really easy to use and have a great design. It's intuitive and easy to figure out, even without a tech background, which is important for me since I don't have a tech team. I appreciate the professional-looking design and the great customer support. As a small business owner, the ease of integration with my website and Shopify is important, and being able to have someone walk me through things is very valuable. The initial setup was also easy. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

limits on the views Review collected by and hosted on G2.com.

Michel S.
MS
Michel S.
Founder
Small-Business (50 or fewer emp.)
"No-Code Widgets That Always Work—With Plenty of Customization"
5/5
What do you like best about Elfsight?

No need for coding your own widgets, and Elfsights keeps maintaing them, so we are safe everything always works fine. You also have a lot of customisations to make everything fit perfectly within each design. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Nothing, we really like working with the paltform and the team behind it. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Incredible, Prompt Support from Elena"
5/5
What do you like best about Elfsight?

While pretty straightforward to use, the support provided by Elena was incredible. Always polite, helpful and prompt with her support, she really helped me stay informed on how to best use Elfsight. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

I haven't really found any downsides. The issue I contacted about wasn't to do with Elfsight itself. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Elfsight Expands My Squarespace Toolkit with Excellent Apps and Support"
5/5
What do you like best about Elfsight?

As a Squarespace designer, Elfsight has expanded the options I can offer to my clients, adding value to my own services. The wide range of apps available are excellent, easy to install, and easy to manage, and integrated well with Squarespace. Once installed, the apps seem to perform well, and I haven't seen any glitches. Customer service is excellent - friendly, fast, knowledgeable and responsive - and Elfsight are also impressively responsive to requests for tweaks to apps. I even found the AI support assistant to be pretty good, which is a first! Pricing is excellent for what you're getting. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

I honestly haven't encountered anything I dislike. Review collected by and hosted on G2.com.