--- title: edge CRM Reviews meta_title: 'edge CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how edge CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 27 scale: '5' date_modified: '2026-11-11' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

edge CRM Reviews & Product Details

Pricing

Pricing provided by edge CRM.

Standard Growth Package

10
User/Month

User Insights

Average based on 27 real user reviews.

Perceived Cost

$$$$$

edge CRM Reviews (27)

Reviews

edge CRM Reviews (27)

4.5
27 reviews

What do users say?

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Swetank S.
SS
Swetank S.
Lead Associate
Enterprise (> 1000 emp.)
"Sales and Edge go together"
4.5/5
What do you like best about edge CRM?

Best thing about this is data security. And support they provide to sales people. Monitoring sales team is now very straightforward. The sharing data between team is very easy. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

I feel pricing should be more competitive. If there are lots of user then they should provide offer. AI working behind doesn't always works best. Review collected by and hosted on G2.com.

DS
Dinesh S.
Management Trainee
Enterprise (> 1000 emp.)
"Sales and market management tool"
4.5/5
What do you like best about edge CRM?

It is a newly created CRM tool with updated features. Available for mobile, web, and desktop. You can store data on the cloud also. Create Dashboard and chart for sales management. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

It is costly in my point of view. Many features not available that is available on other CRM tools like NLP AI. The mailing feature is not there. Other than this, no negative point. Review collected by and hosted on G2.com.

HL
Hans L.
Technical and HR consultant
Small-Business (50 or fewer emp.)
"My Review"
3/5
What do you like best about edge CRM?

I like the customization option which suits all types of business and the free trial is also available. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

It's sometimes quite complicated to understand and has a greater learning curve. Review collected by and hosted on G2.com.

Katie H.
KH
Katie H.
UJ DFC SAIMechE Chairperson
Small-Business (50 or fewer emp.)
"Promising software for perfect customer relationship management."
4.5/5
What do you like best about edge CRM?

Customer relationship management has become an easy thing for us after Edge CRM and we have found it a very flexible CRM solution and it fitted so well according to our business requirements. We are now better able to transform strategies for our business with the help of analysis of sales, it provides. We really admire the clarity and simplicity of this product and its notifications helped us in keeping ourselves up to date. After it, we have witnessed a better relation and coordination among our team, and with it, our planning strategy has also refined. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

Although it has all the necessary features in it we think it lacks many options for integration undoubtedly it provides integration with ERP and outlook but there should be more as this will make it more amazing. Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Mid-Market (51-1000 emp.)
Originally submitted 7/27/2021
"Best platform for sales person"
4/5
What do you like best about edge CRM?

Best online platform for sales person by the sales person. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

Nothing as such. I haven't found any glitches yet. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 5/2/2019
"Strategic automation"
4.5/5
What do you like best about edge CRM?

- Automated sales force

- Uniform product in terms of UI

- Excellent Usability

- System gives you all the analysis of sales which helps our organisation in building strategy.

- Objective driven software, it helps us in achieving our yearly objectives by showing us real time picture every day

- Best part of implementing EDGE CRM, we get access to their consultants which helps building our strategy aligned with EDGE CRM so that we can get maximum out of system.

- We can take complete review meeting of sales team from system directly Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

- Less options for integrations with other system. Though system has integration with gmail, outlook, ERP Next and much more integrations Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Feature rich product with simplistic approach"
4.5/5
What do you like best about edge CRM?

I like simplicity of this product. I have used many CRM but, edge CRM is something I would love to use daily. It's notifications (they called it as feeds) are really nice. It helps me to clear my clutter. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

Currently, I am in love with product so , difficult to write cons. But as a suggestion, try to bring marketing campaigns as early as possible. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by edge CRM.

Standard Growth Package

10
User/Month
edge CRM Comparisons
edge CRM Features
Mobile User Support
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Customer Support Portal
Support Analytics
Lead Management