--- title: edge CRM Reviews meta_title: 'edge CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how edge CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 27 scale: '5' date_modified: '2026-11-11' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

edge CRM Reviews & Product Details

Pricing

Pricing provided by edge CRM.

Standard Growth Package

10
User/Month

User Insights

Average based on 27 real user reviews.

Perceived Cost

$$$$$

edge CRM Reviews (27)

Reviews

edge CRM Reviews (27)

4.5
27 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"They've done a really good job of taking care of us, & they're willing to go beyond to help us"
5/5
What do you like best about edge CRM?

Features that are unparalleled, help agents keep the business in pace. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

Have not been able to come across one that can be mentioned. Review collected by and hosted on G2.com.

Rajat S.
RS
Rajat S.
Senior Business Analyst - Digital Transformation
Mid-Market (51-1000 emp.)
"New Age CRM with an edge"
5/5
What do you like best about edge CRM?

It is one of the modern CRM available in market with new enhanced features such as Lead Generation, Sales and Marketing, opportunity, Contacts, Customer Service, Reports and Dashboards etc. It is present in both Web and Mobile applications. It gives the capability of storing data over on premise and cloud You get embellished Reports and Dashboards Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

Costly as compared to other CRMs available Many Modules missing such as Machine Learning, Artificial intelligence Sales modules should be enhanced for relationship Managers The cost of implementation should be decreased and free version to be available to ens users for testing Security to be enhanced Mailbox functionality to be enhanced as it should cater to large number of users also. Review collected by and hosted on G2.com.

Pankti A.
PA
Pankti A.
Director
"Personal Assistant!"
5/5
What do you like best about edge CRM?

User Friendly interface. the after sales support team is excellent. good speed, best tool to manage data. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

Looking for Hr features and inventory management with Edge. Review collected by and hosted on G2.com.

Jyoti  V.
JV
Jyoti V.
Accountant
Small-Business (50 or fewer emp.)
Originally submitted 2/4/2022
"I feel Motivated and I always try to learn new things."
5/5
What do you like best about edge CRM?

It's easy to use.

User Friendly.

Helps in day-to-day activities. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

I do not have any problem using edge CRM . Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 2/13/2022
"Very Well Organized and Easy to Use CRM."
4.5/5
What do you like best about edge CRM?

Easy to use Product Manager, Product Repository and Emailing feature. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

Previous quote editing is not available. Review collected by and hosted on G2.com.

Vikas Prakash P.
VP
Vikas Prakash P.
Senior Frontend Developer
Small-Business (50 or fewer emp.)
"Fulfill All Your Needs"
5/5
What do you like best about edge CRM?

Develop modules according to the customization of the services and requirements. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

As I didn't notice anything negative about the product Review collected by and hosted on G2.com.

latika a.
LA
latika a.
Salesforce Administrator
Mid-Market (51-1000 emp.)
"Sales and Marketing management by EDGE"
4/5
What do you like best about edge CRM?

Newly created CRM with updated features with easy monitoring and data sharing. Cloud based and provides data security Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

The price is quite high as compared to the available features. Integrating with other systems is not fully exploited. Review collected by and hosted on G2.com.

Yash J.
YJ
Yash J.
Assistant Manager
Enterprise (> 1000 emp.)
"Customer experience insight"
3.5/5
What do you like best about edge CRM?

CRM is the platform for sales teams to manage customer interactions. It is the most critical aspect of any business. I like the way Oracle CRM handles queries and requirements. It helps customers to get better deals and discounts. Many times we had meetings with Oracle about the budget, and they helped us to minimize our expenses and get the desired service. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

During the high severity issues when we need the Oracle technical support, the delay occurred in getting the acknowledgment of incident manager and engineer alignment. Of course, this is a rare case, but yes, it is. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Best CRM"
4/5
What do you like best about edge CRM?

Very helpful, all the activities are on one screen. Chances of losing lead/ opportunities are significantly less. Track of business sales-wise product-wise. Overall excellent package. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

It's a little time taking. And the account blocked after 5 days. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 9/30/2019
"Perfect Sales Automation Tool"
5/5
What do you like best about edge CRM?

Easy to use. User friendly product. Integration with any type of ERP Solutions. Review collected by and hosted on G2.com.

What do you dislike about edge CRM?

All requirements fulfilled. I don't have any dislikes about this software. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by edge CRM.

Standard Growth Package

10
User/Month
edge CRM Comparisons
edge CRM Features
Mobile User Support
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Customer Support Portal
Support Analytics
Lead Management