---
title: EasyConnect Video Chat for Genesys Reviews
meta_title: 'EasyConnect Video Chat for Genesys Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how EasyConnect Video Chat for Genesys works for a business like yours.
date_modified: '2024-10-31'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# EasyConnect Video Chat for Genesys Reviews
**Vendor:** CCR  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About EasyConnect Video Chat for Genesys
EasyConnect Video makes it possible to manage face-to-face communications on all PC's and mobile devices within the Genesys call center environment. Using the WebRTC infrastructure, EasyConnect Video automatically optimizes sound quality and video resolution while providing a secure video communication.






- [View EasyConnect Video Chat for Genesys pricing details and edition comparison](https://www.g2.com/products/easyconnect-video-chat-for-genesys/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-03+10%3A18%3A38+-0500&secure%5Bsession_id%5D=83bee4ba-28dd-46d3-a621-2a6ffae07e63&secure%5Btoken%5D=cf947d57bf167e97a914e0c3908335437b9eb32f11a04f88dd9f2590de3a1893&format=llm_user)

## EasyConnect Video Chat for Genesys Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making