---
title: EasyConnect Video Chat for Genesys Reviews
meta_title: 'EasyConnect Video Chat for Genesys Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how EasyConnect Video Chat for Genesys works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---


# EasyConnect Video Chat for Genesys Reviews
**Vendor:** CCR  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About EasyConnect Video Chat for Genesys
EasyConnect Video makes it possible to manage face-to-face communications on all PC&#39;s and mobile devices within the Genesys call center environment. Using the WebRTC infrastructure, EasyConnect Video automatically optimizes sound quality and video resolution while providing a secure video communication.






- [View EasyConnect Video Chat for Genesys pricing details and edition comparison](https://www.g2.com/products/easyconnect-video-chat-for-genesys/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+05%3A13%3A40+-0500&secure%5Bsession_id%5D=70fbee4a-2f74-4ad2-82cf-2d3cc7e2e169&secure%5Btoken%5D=778beb3d0f819390812e8a9df235515f33647164057f6c8a2c68c1ca346de3d7&format=llm_user)

## EasyConnect Video Chat for Genesys Features
**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top EasyConnect Video Chat for Genesys Alternatives
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,481 reviews)
  - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - 4.3/5.0 (726 reviews)
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