# EarthLink Reviews **Vendor:** Earthlink **Category:** [Other Marketing Services Providers](https://www.g2.com/categories/other-marketing-services) **Average Rating:** 3.6/5.0 **Total Reviews:** 4 ## About EarthLink EarthLink provides dial-up Internet service, high-speed broadband internet access, and web hosting services. ## EarthLink Reviews ### 1. Since the Beginning of Email: My First and Faithful Email Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **Describe the project or task EarthLink helped with:** Earthlink WebMail was my first foray into the world of email. While everyone else heard the "You Got Mail" chime, I went for Earthlink. I haven't been disappointed. It seems our addresses, my wife and me, will always have an "@earthlink.net" suffix--she is reluctant to give it up, as am I. What is the "project" Earthlink has helped me with? Earthlink has been my mode of electronic mail and communication for over 25 years. **What do you like best about EarthLink?** Earthlink is a solid product that makes improvements without throwing the "baby out with the bathwater." I like that it has a persnickety and aggressive spam-blocker which hasn't failed me yet. It's been among the most accurate and consistently reliable protection. **What do you dislike about EarthLink?** As much as I have just praised the consistency of the interface, I think--as I age--I need a more spacious workplace. The webmail, of which I use the most, is pretty tight margined, and the lede-ing could have a wider girth. Then again, I am fully capable of adjusting the features, but maybe I'm just not seeing them. **Recommendations to others considering EarthLink:** Don't worry that Earthlink is "old" or "outdated." Earthlink has been around for a long time. In technology, that is rare. **What problems is EarthLink solving and how is that benefiting you?** The benefits, as I have mentioned, are that consistency and reliability are second to none. What more important can that be when communicating for any business? It may not be flashy. It may not be trending. What Earthlink is, is safe, reliable, and priced well. ### 2. Service varies greatly by location **Rating:** 3.0/5.0 stars **Reviewed by:** John W. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2021 **Describe the project or task EarthLink helped with:** I used EarthLink twice in the past as my service provider. **What do you like best about EarthLink?** The first time I used EarthLink it was based on a colleague's recommendation. I was experiencing service interruptions, and I was told that EarthLink suffered fewer interruptions than other providers. I can't say for sure if that was true, but switching to EarthLink solved my problems with frequent interruptions. **What do you dislike about EarthLink?** The last time I used EarthLink it suffered from slow periods like clockwork. Some days it would drag so much in the afternoons that I would put my work off until late night. **What problems is EarthLink solving and how is that benefiting you?** This is a tough question to answer. I recently had cause to once again look into EarthLink service, and I now understand that the service is not uniform. In some areas it's fast and reliable (like the first time I used it), and I'm some areas the service is slower and not so reliable (like the second time). ### 3. Sufficiant for email **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **Describe the project or task EarthLink helped with:** I use EarthLink for email, it has helped when my company email has been down **What do you like best about EarthLink?** It is reliable and does a good job at filtering spam **What do you dislike about EarthLink?** It doesn't work well in explorer, works best in Chrome **What problems is EarthLink solving and how is that benefiting you?** Other than not working great in explorer. I haven't had a lot of issues with it. I like that it filters spam pretty well. I had a password issue years ago, and the team was really helpful in getting it resolved quickly. ### 4. EarthLink **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **Describe the project or task EarthLink helped with:** EarthLink is used to search the internet for helpful information for my classes . **What do you like best about EarthLink?** I like that the students can use EarthLink to search for unknown items and can use it for to look up math problem answers . **What do you dislike about EarthLink?** I dislike the fact that sometimes EarthLink is very slow on our WiFi service. At times it isn’t user friendly to other colleagues . ## EarthLink Discussions - [What does Earthlink do?](https://www.g2.com/discussions/earthlink-what-does-earthlink-do) - [What does Earthlink do?](https://www.g2.com/discussions/what-does-earthlink-do) - [What are the features of Earthlink?](https://www.g2.com/discussions/what-are-the-features-of-earthlink) - [Which VAS product does EarthLink provide for security?](https://www.g2.com/discussions/which-vas-product-does-earthlink-provide-for-security) - [What technology does EarthLink use?](https://www.g2.com/discussions/what-technology-does-earthlink-use) - [View EarthLink pricing details and edition comparison](https://www.g2.com/products/earthlink/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+12%3A23%3A51+-0500&secure%5Bsession_id%5D=b2ea378a-67c1-4356-9730-db11b8fd3889&secure%5Btoken%5D=71b390c358444269fb785c2622ca1198927b6ec0eb50aa0435424f166323baba&format=llm_user) ## EarthLink Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top EarthLink Alternatives - [Multiview](https://www.g2.com/products/multiview/reviews) - 4.6/5.0 (58 reviews) - [DemandGen](https://www.g2.com/products/demandgen/reviews) - 4.6/5.0 (28 reviews) - [Sojourn Solutions](https://www.g2.com/products/sojourn-solutions/reviews) - 4.8/5.0 (28 reviews)