Eaglesoft Reviews & Product Details

Eaglesoft is a server-based (on-premise) dental practice management software trusted by nearly 30,000 users. Eaglesoft is a proven, comprehensive practice management platform for more than 30 years and is used by dental offices to run their clinical, scheduling, billing, imaging, and patient record workflows in one system. Eaglesoft integrates with over 55 authorized, trusted software solutions.

Seller

Patterson Dental

Discussions

Eaglesoft Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Catrena Choong

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Eaglesoft Integrations

(3)

Verified by Eaglesoft

Eaglesoft Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Eaglesoft, and what problem is it built to solve?

Eaglesoft is dental practice management software used to bring day-to-day practice work into one system. It helps teams manage patient records and charting, appointments, billing and insurance, and practice reporting.

What languages does Eaglesoft support?

Eaglesoft supports 1 language: English.

What company sizes and industries is Eaglesoft the best fit for?

Eaglesoft’s strongest fit is among smaller dental practices, with additional use in mid-sized and larger organizations. The industries most represented include dental and healthcare settings.

Company size — Small businesses: The clearest concentration is among organizations with 50 or fewer employees.
Company size — Mid-market: Practices with 51–1,000 employees are also represented.
Company size — Enterprise: Some organizations with more than 1,000 employees use Eaglesoft.
Industry — Healthcare: Medical practices and hospital and healthcare organizations are prominent.
Industry — Health and wellness: Health, wellness, and fitness organizations are also represented.

How long does it take to implement Eaglesoft across a team?

Implementation timelines range from less than a day to a few months, with under a day the most common reported timeframe. The reported ranges break down as follows:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also reported
1–3 months	Less common

What customer support options does Eaglesoft provide, and how do users find the overall support experience?

Eaglesoft support is available through FAQs and forums, as well as chat. The experience is often described as helpful and responsive, with support able to resolve issues remotely, though users also report inconsistent service, long waits, and occasional gaps in staff knowledge.

What is the experience like for teams switching to Eaglesoft from another tool?

Switching to Eaglesoft has been driven by a need for stronger practice-management features, better compatibility with equipment or workflows, and a system that better suits the practice. Transitions from tools such as Dentrix, Fuse, Daisy, and iDentalSoft have brought a mix of benefits—like easier workflows or improved performance—and adjustment challenges, particularly when the new system works differently from the old one.

What features or capabilities could make Eaglesoft even more useful?

Eaglesoft could be more useful with clearer, more flexible workflows in several areas. Commonly requested improvements include:

Reporting: Make it easier to find, filter, and customize the specific reports practices need.
Scheduling: Add more flexible templates, calendar views, and options for managing schedules across locations.
Claims and insurance: Simplify claims tracking and handling, including insurance estimates and less common coverage scenarios.
Reliability and compatibility: Reduce crashes and glitches, and make connections with computers, imaging equipment, and other software more dependable.

G2 reviews are authentic and verified.

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Amanda S.

Specialty Benefits Coordinator

Small-Business (50 or fewer emp.)

2/19/2018

"EagleSoft Takes Your Practice to New Heights"

5/5

What do you like best about Eaglesoft?

The platform and overall application is extremely user friendly, with a fairly straightforward practice management platform. Colored columns and highlighted fields make scheduling and payment posting a breeze. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The platform could use more area space for intraoffice communication between front admin and back office. The commlog section is decent in theory but so much importance rides on effective communication within the office. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Medical Practice

Enterprise (> 1000 emp.)

10/18/2017

"EagleSoft Review"

5/5

What do you like best about Eaglesoft?

I like the charting module especially for charting specific surfaces of teeth. I also like how the progress notes are organized chronologically all on one screen and I clearly see what was done the last visit without having to search around and make multiple clicks. The treatment plan and billing integration is also a plus. X-Ray integration works well also. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The schedule view could be improved. Changing between the different views isn't the easiest. I would like if they could expand the number of different calendar views especially ones for week view and month view Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

1/8/2018

"Easy to use software"

5/5

What do you like best about Eaglesoft?

I like that eaglesoft has numerous ways to access the same screens, for example, you can get to a patient digital x-rays various ways and it is very simple to do so. You are never clicking through countless pages to get to where you want. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I dislike that there is no undo or re-do button when typing patient notes. Yes, you can hit ctrl-z but not every person is aware of that and notes can get frustrating when you accidentally delete something. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/31/2018

"Eaglesoft is the best dental software out there"

5/5

What do you like best about Eaglesoft?

Easy to use. Icons are very legible. Very few glitches with software. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Only thing I dislike is that SmartDoc documents can not be shared between patients (example: insurance card for same family members. Card has to be individually scanned per patient file) Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Stephanie H.

Insurance Coordinator

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/16/2018

"User friendly"

5/5

What do you like best about Eaglesoft?

Everything is linked and easy to find, I like that you are able to link notes, images and account information by tooth number for easy filtering. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

While scanning in documents it does freeze up sometimes. Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

1/31/2018

"Front Office Support"

2.5/5

What do you like best about Eaglesoft?

Quickfill option is helpful. I use the calendar the most and find it helpful to have templates built out to fill. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes can be complex to get to other windows. Also we have been having trouble with parts of phone numbers mysteriously disappearing. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

Updated 1/30/2018

Originally submitted 1/23/2018

"Easy to use dental practice software"

5/5

What do you like best about Eaglesoft?

Ease of use, streamlined UI, very organized. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

V17 isn't 100% in tune w/Windows update. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/30/2018

"Love this software"

5/5

What do you like best about Eaglesoft?

Love this software Easy to use. Can maneuver around without a challenge. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Inability to define specific search criteria for reports. Inability to delete providers names from drop down list in the time clock area. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

1/31/2018

"Eaglesoft has great features"

3/5

What do you like best about Eaglesoft?

I like the overall experience of eaglesoft there are plenty of tools to set your practices up for success, but they cost. It is not as user friendly as other dental software in my opinion, but it gets the job done. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Constantly crashing, lots of errors that technical support can never pin down or fix, reports aren’t as detailed as other software, not a good way to keep u Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

1/13/2018

"Eagle soft"

5/5

What do you like best about Eaglesoft?

I am just learning the system so I would say I like the chart where patients treatment is entered. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

What I dislike about Eaglesoft is it seems to be too many windows to enter and it confuses me. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

I would recommend the software, but I also recommend training as well. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

The only benefits I have realized from the Eaglesoft program is that it prints patient treatment in treatment plan order so it’s easier for the girls up front to do their job. Review collected by and hosted on G2.com.