Users report that Open Dental excels in its Insurance and Billing capabilities, scoring a remarkable 9.4, which reviewers mention makes managing claims and payments seamless compared to Eaglesoft's performance in this area.
Reviewers mention that Open Dental's Appointment Scheduling feature, rated at 9.6, is highly intuitive and user-friendly, while Eaglesoft, with a score of 8.6, has been noted by users as less flexible in accommodating last-minute changes.
G2 users highlight Open Dental's superior Document Management system, scoring 9.3, which allows for easy access and organization of patient records, whereas Eaglesoft's document handling has received mixed reviews, with some users finding it cumbersome.
Users on G2 report that Open Dental's Dental Imaging feature, rated at 9.4, provides high-quality images and integrates well with other tools, while Eaglesoft's imaging capabilities, although decent, do not match the clarity and integration that Open Dental offers.
Reviewers mention that Open Dental's Patient Portal is less robust, scoring only 7.2, with users expressing a desire for more features, while Eaglesoft's portal, although rated slightly higher, still lacks some of the engagement tools that users find essential.
Users say that Open Dental's Payment Processing feature, rated at 9.1, is efficient and reliable, with many reviewers praising its ease of use, while Eaglesoft's payment processing has been described as slower and less user-friendly by some users on G2.
Pricing
Entry-Level Pricing
Eaglesoft
No pricing available
Open Dental
No pricing available
Free Trial
Eaglesoft
No trial information available
Open Dental
Free Trial is available
Ratings
Meets Requirements
8.5
94
9.0
37
Ease of Use
8.6
95
8.8
40
Ease of Setup
8.0
32
8.7
14
Ease of Admin
8.3
30
9.1
13
Quality of Support
8.7
93
8.8
37
Has the product been a good partner in doing business?
I am not sure of current pricing, but monthly is based on what modules you have - I only have the imaging module and I pay $249/month for support and...Read more
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