Eaglesoft Reviews & Product Details

Eaglesoft is a server-based (on-premise) dental practice management software trusted by nearly 30,000 users. Eaglesoft is a proven, comprehensive practice management platform for more than 30 years and is used by dental offices to run their clinical, scheduling, billing, imaging, and patient record workflows in one system. Eaglesoft integrates with over 55 authorized, trusted software solutions.

Seller

Patterson Dental

Discussions

Eaglesoft Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Catrena Choong

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Eaglesoft Integrations

(3)

Verified by Eaglesoft

Eaglesoft Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Eaglesoft, and what problem is it built to solve?

Eaglesoft is dental practice management software used to bring day-to-day practice work into one system. It helps teams manage patient records and charting, appointments, billing and insurance, and practice reporting.

What languages does Eaglesoft support?

Eaglesoft supports 1 language: English.

What company sizes and industries is Eaglesoft the best fit for?

Eaglesoft’s strongest fit is among smaller dental practices, with additional use in mid-sized and larger organizations. The industries most represented include dental and healthcare settings.

Company size — Small businesses: The clearest concentration is among organizations with 50 or fewer employees.
Company size — Mid-market: Practices with 51–1,000 employees are also represented.
Company size — Enterprise: Some organizations with more than 1,000 employees use Eaglesoft.
Industry — Healthcare: Medical practices and hospital and healthcare organizations are prominent.
Industry — Health and wellness: Health, wellness, and fitness organizations are also represented.

How long does it take to implement Eaglesoft across a team?

Implementation timelines range from less than a day to a few months, with under a day the most common reported timeframe. The reported ranges break down as follows:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also reported
1–3 months	Less common

What customer support options does Eaglesoft provide, and how do users find the overall support experience?

Eaglesoft support is available through FAQs and forums, as well as chat. The experience is often described as helpful and responsive, with support able to resolve issues remotely, though users also report inconsistent service, long waits, and occasional gaps in staff knowledge.

What is the experience like for teams switching to Eaglesoft from another tool?

Switching to Eaglesoft has been driven by a need for stronger practice-management features, better compatibility with equipment or workflows, and a system that better suits the practice. Transitions from tools such as Dentrix, Fuse, Daisy, and iDentalSoft have brought a mix of benefits—like easier workflows or improved performance—and adjustment challenges, particularly when the new system works differently from the old one.

What features or capabilities could make Eaglesoft even more useful?

Eaglesoft could be more useful with clearer, more flexible workflows in several areas. Commonly requested improvements include:

Reporting: Make it easier to find, filter, and customize the specific reports practices need.
Scheduling: Add more flexible templates, calendar views, and options for managing schedules across locations.
Claims and insurance: Simplify claims tracking and handling, including insurance estimates and less common coverage scenarios.
Reliability and compatibility: Reduce crashes and glitches, and make connections with computers, imaging equipment, and other software more dependable.

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Kelly M.

Delivery Driver

Small-Business (50 or fewer emp.)

Updated 1/2/2024

Originally submitted 4/5/2018

"Easy to use software for dental professionals"

5/5

What do you like best about Eaglesoft?

This software has recently become an absolute necessity to know how to operate for my field of employment in the dental field. The interface is simple enough that any user can pick up on how to use it within the first couple minutes of using it. Each icon details exactly what it leads to when clicked, using pictures to help. The best part is that this software offers a “practice mode” for the user who is just beginning, and allows you to play around with all the different options without actually inputting any data. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

There aren’t many things I dislike about the EagleSoft program. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

EagleSoft solves a variety of problems for professionals in the dental field. From the critical necessity for managing patient’s information and medical records in the front office, to charting for the Doctor in the back office, EagleSoft tackles each problem effortlessly. I’ve realized many benefits from having everything in one space, especially in a field where it’s very easy for things to become chaotic. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/4/2018

"Eaglesoft"

5/5

What do you like best about Eaglesoft?

The user friendly display is mostly self explanatory even if you haven't taken a course to learn the software. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Having to click through so many things to get a simple task done. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

I haven't used any other dental software besides this and data team but I feel this is better of the 2 in the fact that it is more up to date. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Ease of having charting, insurance things, etc all in one place. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

5/30/2018

"Decent, but not perfect."

3/5

What do you like best about Eaglesoft?

I really enjoyed how user friendly this software is. I used it when I entered into the dental field and found it had a lot of great, easy to maneuver features, but I didn't find them to be enough for my practices needs. I also really enjoyed the ability to build the "perfect day" with this software to ensure all my staff members were maximizing their days. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

In truth - there is not much that I disliked. I mainly didn't stick with this product because they weren't meeting my practices needs to run effectively. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

This is a great starting point if you're switching from paper charts to e-charts. Very user friendly, and absolutely wonderful for a beginner to dental/dental software. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

This helped us become greener for the environment, which was something we were having problems with. A lot of this software is green friendly - if you will. This also helped our providers maximize, and even surpass their daily goals! Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

8/17/2018

"Eaglesoft is easy to use"

3/5

What do you like best about Eaglesoft?

The ease of the program. It’s very user friendly and if I have any questions, customer support is easy to talk to to get to the bottom of my issue. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I wish the payment schedule portion of the program had more options. I would like the system to automatically send statements when the due date is coming up instead of me having to manually find out. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Joanna B.

Administrative

Small-Business (50 or fewer emp.)

Updated 5/19/2018

Originally submitted 5/17/2018

"Basic"

1/5

What do you like best about Eaglesoft?

Kept us orderly as best it could. Absolutely served its function with little to no glitches. Was a necessary tool that was not provided by many other companies. I would say, as in my title, "basic". Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

So many things, I am sorry. I do not want to bash, but they just really are so far behind the times. We try and try to make our own "work-arounds" to make it do what we need it to but it just WONT! Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/30/2018

"A great way to keep a practice functioning well"

4.5/5

What do you like best about Eaglesoft?

We love how the Eaglesoft software is able to communicate and cross wires with the Dexis imaging and the solution reach platforms. We love how easy it is to use and to follow through with generic patient information and upkeep. The system is pretty user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The only thing I dislike about the Eaglesoft is sometimes it hard to figure out how to fix a mistake so it doesn't mess up EOD. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/6/2018

"Paterson Eaglesoft"

2.5/5

What do you like best about Eaglesoft?

Overall the program is great for the dental field. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

This program needs improvement in the current area of X-rays and any other program in the system. You must exit each screen if you are currently in a screen and have imported new X-rays or scanned a new document; to view it, you must exit that current screen to see what is current. EAGLESOFT NEEDS A REFRESH BUTTON. To help eliminate these extra steps in their program. I have worked with different programs and they have this down. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/11/2018

"Best out there for PC"

5/5

What do you like best about Eaglesoft?

Eaglesoft customer service is fast and friendly Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I wish we could use Eaglesoft with Mac computer systems Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

1/15/2018

"Great and easy to use dental software"

4/5

What do you like best about Eaglesoft?

It's fairly user friendly. Has a lot of great utilities in it. Integrates well with other software programs one might use-NEA FastAttach, SolutionReach, etc. Great customer support, it is in real time, and only maybe once or twice did I go away without an answer that worked out my issue. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

There's not a lot that I don't like about it. I think the things I don't like are due to industry changes-you have to click on the patients social security # to see the digits, where before the last update, you could see them immediately. In confirming insurance it just makes it a little more time consuming. Review collected by and hosted on G2.com.