Eaglesoft Reviews & Product Details

Eaglesoft is a server-based (on-premise) dental practice management software trusted by nearly 30,000 users. Eaglesoft is a proven, comprehensive practice management platform for more than 30 years and is used by dental offices to run their clinical, scheduling, billing, imaging, and patient record workflows in one system. Eaglesoft integrates with over 55 authorized, trusted software solutions.

Seller

Patterson Dental

Discussions

Eaglesoft Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Catrena Choong

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Eaglesoft Integrations

(3)

Verified by Eaglesoft

Eaglesoft Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Eaglesoft, and what problem is it built to solve?

Eaglesoft is dental practice management software used to bring day-to-day practice work into one system. It helps teams manage patient records and charting, appointments, billing and insurance, and practice reporting.

What languages does Eaglesoft support?

Eaglesoft supports 1 language: English.

What company sizes and industries is Eaglesoft the best fit for?

Eaglesoft’s strongest fit is among smaller dental practices, with additional use in mid-sized and larger organizations. The industries most represented include dental and healthcare settings.

Company size — Small businesses: The clearest concentration is among organizations with 50 or fewer employees.
Company size — Mid-market: Practices with 51–1,000 employees are also represented.
Company size — Enterprise: Some organizations with more than 1,000 employees use Eaglesoft.
Industry — Healthcare: Medical practices and hospital and healthcare organizations are prominent.
Industry — Health and wellness: Health, wellness, and fitness organizations are also represented.

How long does it take to implement Eaglesoft across a team?

Implementation timelines range from less than a day to a few months, with under a day the most common reported timeframe. The reported ranges break down as follows:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also reported
1–3 months	Less common

What customer support options does Eaglesoft provide, and how do users find the overall support experience?

Eaglesoft support is available through FAQs and forums, as well as chat. The experience is often described as helpful and responsive, with support able to resolve issues remotely, though users also report inconsistent service, long waits, and occasional gaps in staff knowledge.

What is the experience like for teams switching to Eaglesoft from another tool?

Switching to Eaglesoft has been driven by a need for stronger practice-management features, better compatibility with equipment or workflows, and a system that better suits the practice. Transitions from tools such as Dentrix, Fuse, Daisy, and iDentalSoft have brought a mix of benefits—like easier workflows or improved performance—and adjustment challenges, particularly when the new system works differently from the old one.

What features or capabilities could make Eaglesoft even more useful?

Eaglesoft could be more useful with clearer, more flexible workflows in several areas. Commonly requested improvements include:

Reporting: Make it easier to find, filter, and customize the specific reports practices need.
Scheduling: Add more flexible templates, calendar views, and options for managing schedules across locations.
Claims and insurance: Simplify claims tracking and handling, including insurance estimates and less common coverage scenarios.
Reliability and compatibility: Reduce crashes and glitches, and make connections with computers, imaging equipment, and other software more dependable.

G2 reviews are authentic and verified.

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Trang N.

Accounts Payable Analyst

Hospital & Health Care

Small-Business (50 or fewer emp.)

8/15/2018

"A decent Practice Management Software"

3/5

What do you like best about Eaglesoft?

The software is so easy to use, plus there is a lot of information you can store on the software and run it whenever you need, all will be organized and easy to access

The customer services are outstanding - the staff are quick in responding to an issue. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The software still has a few errors while running the report, sometimes, it takes too long to generate a report that it freezes the computer. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

If you are looking for a simple and reasonable solution for storing all patient information, employee timesheets,... then using Eaglesoft can help to save your practice a lot of time and money. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Storing patient information

Generating the report for collection, production

Timesheets for all employees Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

1/23/2019

"Wonderful and Easy"

5/5

What do you like best about Eaglesoft?

There is not one thing that I do not like about this software. It is easy and everyone can use it! Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The only thing I did not find convenient was the fact we could not switch from office schedule to office schedule but other than that it was great! Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

It is user friendly and it is simply wonderful! When we knew we were going to switch to another software we were all sad. It also has many colors so it is a never boring background like some other softwares. I personally liked that. I highly recommend! Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

We had no problems with Eaglesoft so none were being solved. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

2/25/2019

"Very user friendly"

5/5

What do you like best about Eaglesoft?

The main feature I like is how easy it is to use. Training employees can take some time but this software makes it easy. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes it’s difficult to get the settings for x-rays right and they can seem blurry. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Natalie A.

Registered Dental Assistant

Hospital & Health Care

Mid-Market (51-1000 emp.)

12/15/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Not user friendly"

1.5/5

What do you like best about Eaglesoft?

It gets the job done, sometimes it saves xrays Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Too many bugs and not easy to use, the icons don’t have descriptions and too small can’t see icon photos. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Erin K.

Dental Hygienist

Small-Business (50 or fewer emp.)

9/6/2018

"RDH using Eagesoft in Operatory"

5/5

What do you like best about Eaglesoft?

Very user-friendly, easy to navigate & self-explanatory. There are a lot of icons that are very helpful & used as shortcuts. I also love that it has its own messaging system. By far, the best dental software I’ve worked with! Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I wish there were more options for compatible Intraoral Imaging Cameras. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

1/22/2019

"Just okay."

3.5/5

What do you like best about Eaglesoft?

EagleSoft is pretty user friendly and has saved notes you can paste into your note file. X-rays are easy to access, as well patient charts. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

EagleSoft looks too outdated and treatment planning is I believe not an option (at least on the one I used). Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/9/2018

"Eaglesoft"

4/5

What do you like best about Eaglesoft?

I like that this software is easy to learn. Once you learn how to use the software you learn where the short cuts are, and that is helpful when trying to help a patient over the phone or right in front of you. Whenever, there is an issue with the program, the techs sign right into our computers and fix it from their end which saves me and my co-workers the hassle of trying to do so. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Eaglesoft has crashed a lot lately. It's always at an inconvenient time. Sometimes things are difficult to do on Eaglesoft, and take longer than it should. Dentrix has a better system for some of the things that need to be done. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Angie S.

Registered Dental Hygienist

Medical Practice

Small-Business (50 or fewer emp.)

12/7/2018

"Eaglesoft experience"

5/5

What do you like best about Eaglesoft?

Eaglesoft is so easy to navigate and figure out on your own compared to other dental softwares Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes it crashes and shuts down the whole softw Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

5/29/2018

"Great Platform"

4.5/5

What do you like best about Eaglesoft?

I like that Eaglesoft has just about everything we need. There's very little that I find myself thinking that Eaglesoft can't do. There are also lots of little features that are incredibly helpful once you find them (example: the "appointment search" button is great for quickly finding patient's appointments when they call to reschedule). Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

They're a little slow to update - for example, they just implemented adding tertiary/supplemental insurance, but you cannot submit it electronically like you can for primary and secondary. Also, customer service can be hit or miss - usually we're helped immediately but I've also been on hold for over an hour. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Sally B.

Practice Administrator

Small-Business (50 or fewer emp.)

11/15/2018

"Great system"

5/5

What do you like best about Eaglesoft?

Instant messenger - fantastic way to communicate with my entire team instantly. Love that you can look up patient benefits immediately as well as care credit Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The only thing is the way we view patient transactions invoice. Review collected by and hosted on G2.com.