Eaglesoft Reviews & Product Details

Eaglesoft is a server-based (on-premise) dental practice management software trusted by nearly 30,000 users. Eaglesoft is a proven, comprehensive practice management platform for more than 30 years and is used by dental offices to run their clinical, scheduling, billing, imaging, and patient record workflows in one system. Eaglesoft integrates with over 55 authorized, trusted software solutions.

Seller

Patterson Dental

Discussions

Eaglesoft Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Catrena Choong

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Eaglesoft Integrations

(3)

Verified by Eaglesoft

Eaglesoft Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Eaglesoft, and what problem is it built to solve?

Eaglesoft is dental practice management software used to bring day-to-day practice work into one system. It helps teams manage patient records and charting, appointments, billing and insurance, and practice reporting.

What languages does Eaglesoft support?

Eaglesoft supports 1 language: English.

What company sizes and industries is Eaglesoft the best fit for?

Eaglesoft’s strongest fit is among smaller dental practices, with additional use in mid-sized and larger organizations. The industries most represented include dental and healthcare settings.

Company size — Small businesses: The clearest concentration is among organizations with 50 or fewer employees.
Company size — Mid-market: Practices with 51–1,000 employees are also represented.
Company size — Enterprise: Some organizations with more than 1,000 employees use Eaglesoft.
Industry — Healthcare: Medical practices and hospital and healthcare organizations are prominent.
Industry — Health and wellness: Health, wellness, and fitness organizations are also represented.

How long does it take to implement Eaglesoft across a team?

Implementation timelines range from less than a day to a few months, with under a day the most common reported timeframe. The reported ranges break down as follows:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also reported
1–3 months	Less common

What customer support options does Eaglesoft provide, and how do users find the overall support experience?

Eaglesoft support is available through FAQs and forums, as well as chat. The experience is often described as helpful and responsive, with support able to resolve issues remotely, though users also report inconsistent service, long waits, and occasional gaps in staff knowledge.

What is the experience like for teams switching to Eaglesoft from another tool?

Switching to Eaglesoft has been driven by a need for stronger practice-management features, better compatibility with equipment or workflows, and a system that better suits the practice. Transitions from tools such as Dentrix, Fuse, Daisy, and iDentalSoft have brought a mix of benefits—like easier workflows or improved performance—and adjustment challenges, particularly when the new system works differently from the old one.

What features or capabilities could make Eaglesoft even more useful?

Eaglesoft could be more useful with clearer, more flexible workflows in several areas. Commonly requested improvements include:

Reporting: Make it easier to find, filter, and customize the specific reports practices need.
Scheduling: Add more flexible templates, calendar views, and options for managing schedules across locations.
Claims and insurance: Simplify claims tracking and handling, including insurance estimates and less common coverage scenarios.
Reliability and compatibility: Reduce crashes and glitches, and make connections with computers, imaging equipment, and other software more dependable.

G2 reviews are authentic and verified.

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Jennifer M.

Consultant

Cosmetics

Small-Business (50 or fewer emp.)

10/21/2019

"Most User-Friendly Dental Software Out There"

5/5

What do you like best about Eaglesoft?

Eaglesoft is incredibly easy for new users even with the frequent updates. The icons are large and easily identifiable. Scheduling is very simple, keeps good records of all production and procedures. Perio and dental charting are great Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I have experienced frequent glitches where the entire program must be closed out in order to plug in the Schick X-ray sensor. Can be inconvenient Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Lesley R.

Patient Coordinator

Small-Business (50 or fewer emp.)

3/26/2019

"User friendly dental software"

4.5/5

What do you like best about Eaglesoft?

I like that EagleSoft has a very user friendly platform. It is easy to learn and has a LOT of reports and information that is essential to run a dental office. The posting of payments and processing insurance is seamless and I cannot say enough about their support. EagleSoft support is hands down the BEST support that I have ever received for any product. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

The only thing that I dislike is if I accidently resize or click on a window the schedule will resize and mess up the view that I am looking at. Support can always help, but there is a such thing as too customizable. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

Compared to many others, the support you get with EagleSoft is so worth the price. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

EagleSoft runs our entire dental practice. It does our scheduling, keeps track of our patient database, our accounting, intraoral pictures, our referral sources and everything that is essential for our practice to run. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/13/2019

"Best dental program I’ve used!"

4.5/5

What do you like best about Eaglesoft?

Easy to navigate, love almost everything about the insurance section. Very versatile to any office. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Would love little upgrades to the insurance section such as age limits, tooth numbers and a separate ortho section without having to create another policy holder and employer. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

5/21/2019

"Eaglesoft is the Management Software That Your Office deserves"

5/5

What do you like best about Eaglesoft?

Its a Windows based platform so if you know how to use windows you will know how to use Eaglesoft. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes I want a VERY specific report. You can pull TONS and TONS of reports but sometimes I need one that Eaglesoft doesn't have that I want. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

Do it! If you want to track everything in your office this is the program that you want. It's functional, easy to use, and makes running a dental practice so much easier and time saving than what other programs offer practices out there. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Patient management, schedule management, practice management and many other issues over the years of having it in my practice. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

11/3/2019

"Eagle soft"

5/5

What do you like best about Eaglesoft?

Easy to you and to learn how to use in the office Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Nothing much is wrong with this program. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

4/23/2019

"Excellent dental software!"

4.5/5

What do you like best about Eaglesoft?

I love the insurance options. I have worked with a couple other dental softwares and eaglesoft is the best. I can get the closest insurance estimates with this software than any other. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I wish there was an easier way to deal with secondary insurance estimations. I wish real time eligibility worked with 100% of the insurance companies. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

9/1/2019

"This is a great, easy to use software."

5/5

What do you like best about Eaglesoft?

How organized this software is. It’s dummy-proof! Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes, after business hours, system will shut down and reset. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/3/2019

"Pretty decent"

4/5

What do you like best about Eaglesoft?

This platform was user friendly. Easy to navigate and the main dash hides patient information better than other software. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I do feel like some of it was a little extra compared to other competitors. Instead of just having everything you need on the screen you had to go the extra mile to get to where you need. ( ex. Getting to a patients chart you had to click on a chair THEN search for the patients info) Review collected by and hosted on G2.com.

Validated ReviewerSource: Seller invite

Elisa D.

Office Administrator

Small-Business (50 or fewer emp.)

10/26/2018

"Super Easy and Streamlined Dental Office Software"

5/5

What do you like best about Eaglesoft?

It's very easy to use, has a streamlined UI, and is very unlimited in capabilities for all dental office software needs. We'd probably be lost without it! Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes it crashes when working with other outside software or causes the outside software to crash (when they're connected.) Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

It does pretty much everything for us--scheduling, patient info, patient finance, insurance claims and payments, appointment codes and route sheets, not to mention daily/monthly/yearly reports for scheduling, services, patients, finances, etc. Without it, it's pretty much impossible to run the office! Review collected by and hosted on G2.com.