Eaglesoft Reviews & Product Details

scheduling patients, set up new patients accounts, keep track of daily goal Review collected by and hosted on G2.com.

some few errors here and there when the software crashes, but that happens just once in a while Review collected by and hosted on G2.com.

I love the organization of it all. If Eaglesoft is set up properly from the start, it can take all guesswork out of scheduling/ setting goals etc Review collected by and hosted on G2.com.

The only thing I dislike or wish I could do is block scheduling I wish I could pre block a day the way I want and copy the whole day like that, rather than creating individual blocks. However, that said, you can create scheduling templates with Eaglesoft- so there is an option for something similar Review collected by and hosted on G2.com.

It has lots of features other dental software doesn't have. Visible notes can be added for dental claims when there are any special circumstances. Insurance estimates are more accurate as long as the data is entered correctly and the coverage books are easier to edit accordingly. Appointment notes also appear on the appointment book for easy reference. Review collected by and hosted on G2.com.

The system can be temperamental and prone to crashes. Certain codes do not auto fix like in other practice management softwares. The strong footprint it leaves makes it difficult to modify data when a mistake is made during entry. Review collected by and hosted on G2.com.

It works for what it is...dental software Review collected by and hosted on G2.com.

Very basic. A lot more difficult to maneuver than better softwares Review collected by and hosted on G2.com.

It is easy to see your schedule for the whole day and move around. It is intuitive. Review collected by and hosted on G2.com.

Could have instructional videos to teach you for new hires. Review collected by and hosted on G2.com.

Eaglesoft is easily trainable for employees with no dental software experience Review collected by and hosted on G2.com.

Eaglesoft is a basic software not designed for multi-practice organizations Review collected by and hosted on G2.com.

I have used many dental softwares in the past through temping in various dental offices and Eaglesoft is one of my favorites. I like that the format is easy to read, it is organized, it is easy to communicate back and forth between offices/referrals, and it is quite nice that we can send instants messages to other clinical and administrative staff throughout the day. For example, it is nice to send a message to the front desk to check on insurance verification while you start the prophylaxis or start taking the patient's X-rays. It saves on time! I like that as a clinician, that I can pick and choose how my ondontogram looks and is setup. For example, I can set up a quick button to treatment plan an occlusal cavity or a button to quickly add fluoride treatment to the appointment. Review collected by and hosted on G2.com.

Eaglesoft randomly can freeze in the middle of X-rays or in the middle of dental charting (this can be frustrating at times, especially if you have a patient in your dental chair). I am not a big fan of the ledger, I feel as though it is confusing at times and difficult to read, but I rarely to never look at the ledger because I am clinical. Review collected by and hosted on G2.com.

EagleSoft is so user friendly and I really like that there are multiple ways and options to do most things! The client support is unmatched - online, on chat, in help and most certainly in person. It is easy to train and it's easy to learn. There are so many options for support that there is no reason someone cannot become completely proficient. Review collected by and hosted on G2.com.

The main thing I would like to see changed about EagleSoft is that a user would be able to go to other screens from the Account screen. There are so few things that I dislike or that I would change. Review collected by and hosted on G2.com.

It allows end-to-end users and consumers to process transactions and offers a great feature database of all transactions that you do day in and day out. Its installations leverage PC, TAB, and system, and a plus point is that you can remotely access it. The best feature is the paperless chart and flexible appointment tool. It saves time and increases efficiency. Review collected by and hosted on G2.com.

It is not user-friendly, but I do expect it to be more. Review collected by and hosted on G2.com.

The organization of patients is much similar to how call centers use. This allows us to better be on the same as and about our patients. Most of the software is easily labelled and very much easy to get in the hang of and use. I love also that this is very diversely used in our office: billing coordinators use this software to find what they need to, front desk receptionists can use this to keep track of the patients, doctors have easy access to patient information, and we are capable of communicating between the different departments. Review collected by and hosted on G2.com.

The icons are not always the most intuitive. Most of this software is very great, and once you memorize them all it's absolutely acceptable to work with, but I do wish the icons were represented by more intuitive images or had labels underneath. Review collected by and hosted on G2.com.