Eaglesoft Reviews & Product Details

Eaglesoft is a server-based (on-premise) dental practice management software trusted by nearly 30,000 users. Eaglesoft is a proven, comprehensive practice management platform for more than 30 years and is used by dental offices to run their clinical, scheduling, billing, imaging, and patient record workflows in one system. Eaglesoft integrates with over 55 authorized, trusted software solutions.

Seller

Patterson Dental

Discussions

Eaglesoft Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Catrena Choong

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Eaglesoft Integrations

(3)

Verified by Eaglesoft

Eaglesoft Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Eaglesoft, and what problem is it built to solve?

Eaglesoft is dental practice management software used to bring day-to-day practice work into one system. It helps teams manage patient records and charting, appointments, billing and insurance, and practice reporting.

What languages does Eaglesoft support?

Eaglesoft supports 1 language: English.

What company sizes and industries is Eaglesoft the best fit for?

Eaglesoft’s strongest fit is among smaller dental practices, with additional use in mid-sized and larger organizations. The industries most represented include dental and healthcare settings.

Company size — Small businesses: The clearest concentration is among organizations with 50 or fewer employees.
Company size — Mid-market: Practices with 51–1,000 employees are also represented.
Company size — Enterprise: Some organizations with more than 1,000 employees use Eaglesoft.
Industry — Healthcare: Medical practices and hospital and healthcare organizations are prominent.
Industry — Health and wellness: Health, wellness, and fitness organizations are also represented.

How long does it take to implement Eaglesoft across a team?

Implementation timelines range from less than a day to a few months, with under a day the most common reported timeframe. The reported ranges break down as follows:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also reported
1–3 months	Less common

What customer support options does Eaglesoft provide, and how do users find the overall support experience?

Eaglesoft support is available through FAQs and forums, as well as chat. The experience is often described as helpful and responsive, with support able to resolve issues remotely, though users also report inconsistent service, long waits, and occasional gaps in staff knowledge.

What is the experience like for teams switching to Eaglesoft from another tool?

Switching to Eaglesoft has been driven by a need for stronger practice-management features, better compatibility with equipment or workflows, and a system that better suits the practice. Transitions from tools such as Dentrix, Fuse, Daisy, and iDentalSoft have brought a mix of benefits—like easier workflows or improved performance—and adjustment challenges, particularly when the new system works differently from the old one.

What features or capabilities could make Eaglesoft even more useful?

Eaglesoft could be more useful with clearer, more flexible workflows in several areas. Commonly requested improvements include:

Reporting: Make it easier to find, filter, and customize the specific reports practices need.
Scheduling: Add more flexible templates, calendar views, and options for managing schedules across locations.
Claims and insurance: Simplify claims tracking and handling, including insurance estimates and less common coverage scenarios.
Reliability and compatibility: Reduce crashes and glitches, and make connections with computers, imaging equipment, and other software more dependable.

G2 reviews are authentic and verified.

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Verified User in Medical Practice

Small-Business (50 or fewer emp.)

3/20/2018

"Great for Small Dental Practice!"

3.5/5

What do you like best about Eaglesoft?

This software is easy for our staff to use and covers all scenarios. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

It takes time to install, and wasn't easy for our staff to learn. We still struggle with it despite 6+ months of implementation of the program. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

4/14/2018

"Love it!!!!"

5/5

What do you like best about Eaglesoft?

I love that it’s so easy to navigate through. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

There is nothing really that I dislike about the software. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

sara p.

Insurance Coordinator

Small-Business (50 or fewer emp.)

1/26/2018

"Fantastic"

5/5

What do you like best about Eaglesoft?

Its user friendly. The reps that help us are very nice and knowledgeable Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

technical issues now and then.sometimes the system is slow. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/29/2018

"Support lacks experience"

3/5

What do you like best about Eaglesoft?

similar to other dental software, I do not care for this software-my preference is Dentrix for dental Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

support is not knowledgeable as should be. When training, by phone, the trainer consistently had to place a staff of 8 on hold while seeking direction, which was a waste of time. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

10/12/2017

"Dental assistant"

4.5/5

What do you like best about Eaglesoft?

Eaglesoft is a very user friendly program that is easy to use and easy to place diagnostics for your patients on his or her charts. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I do dislike when updates take place a lot of your preferences get switched back into the default and you have to reset those every time an update comes through. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

With the updates don't make everything revert back to the default settings. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

Benefits are being able to rely on this program to show patients where the caries have been diagnosed and how to care for the patient without having to explain multiple times, which then in turn saves us time. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Deborah R.

Dental Assistant

Hospital & Health Care

Mid-Market (51-1000 emp.)

11/8/2017

"Easy to use"

4/5

What do you like best about Eaglesoft?

I like the scheduling side of the software Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Sometimes if you were in a hurry, it would take time to add a new patient Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/13/2017

"Eaglesoft is easy to use."

4.5/5

What do you like best about Eaglesoft?

I like the graphics making it easy to navigate. Color coding is helpful. I also like the tech support and easily accessible help they offer if there are any problems or questions. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

Overall it seems a little outdated and old school. I would like to see some updates on overall appearance. There are some features I dislike about charting, especially charting certain things on the probe depths, I feel there is an easier way to chart BOP. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

This is the only dental software I have used other than the university training software. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

EagleSoft definitely provides many financial management and insurance handling which I do not utilize in my position. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Katherine L.

Registered Dental Hygienist

Hospital & Health Care

Small-Business (50 or fewer emp.)

11/3/2017

"self explanatory"

4.5/5

What do you like best about Eaglesoft?

Easy to navigate. A busy schedule demands easy navigation. Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I haven't had any negative issues with this system. Review collected by and hosted on G2.com.

Recommendations to others considering Eaglesoft:

I would definitely recommend this system. Especially from a hygienist's point of view. Review collected by and hosted on G2.com.

What problems is Eaglesoft solving and how is that benefiting you?

The business benefits are easily accessible information. We have the ability to search for patient information quickly. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

12/13/2017

"Eaglesoft"

5/5

What do you like best about Eaglesoft?

I absolutely love eaglesoft for our dental practice! It has the best user interface and several different options! You will love this software Review collected by and hosted on G2.com.

What do you dislike about Eaglesoft?

I have not encountered anything I really dislike with Eaglesoft! The support is absolutely incredible when needed Review collected by and hosted on G2.com.