--- title: Nexsure Reviews meta\_title: 'Nexsure Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 33 reviews by the users' company size, role or industry to find out how Nexsure works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 33 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- ### Nexsure Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Nexsure's **ease of use** exceptional, making it user-friendly for both new and experienced employees. [(13 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332275&qs=pros-and-cons#reviews) Users appreciate the **continuous improvements** of Nexsure, enhancing workflows and keeping the system up to date. [(6 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332244&qs=pros-and-cons#reviews) Users commend Nexsure for its **efficiency** , highlighting seamless management of tasks and improved user-friendliness. [(4 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332355&qs=pros-and-cons#reviews) Users find Nexsure to be very **intuitive and user-friendly** , making it easy for new employees to navigate. [(4 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332480&qs=pros-and-cons#reviews) Users value the **prompt and helpful support staff** of Nexsure, enhancing overall efficiency and satisfaction. [(4 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332454&qs=pros-and-cons#reviews) Users find Nexsure's **complex process** cumbersome, often leading to frustrations with task completion and navigation. [(4 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332153&qs=pros-and-cons#reviews) Users find the **excessive clicking** necessary for tasks on Nexsure to be frustrating and counterproductive. [(4 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332107&qs=pros-and-cons#reviews) Users face **download issues** that complicate submissions and are time-consuming, impacting overall efficiency in managing renewals. [(3 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332366&qs=pros-and-cons#reviews) Users experience **inconsistent email integration** with Nexsure, often causing manual updates and added inconvenience during workflows. [(3 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332255&qs=pros-and-cons#reviews) Users face **inconsistency issues** with Nexsure, including persistent renewal reminders despite payments and functionality glitches. [(2 mentions)](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332159&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Nexsure ##### 1. Ease of Use Users find Nexsure's **ease of use** exceptional, making it user-friendly for both new and experienced employees. [ See 13 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332275&qs=pros-and-cons#reviews) See Related User Reviews ![Ben B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben B.") BB Ben B. Small-Business (50 or fewer emp.) 5.0/5 "Nexsure makes my job alot easier." What do you like about Nexsure? How easy it is to use and the amount of Features this platform offers MB Maryalice B. Small-Business (50 or fewer emp.) 5.0/5 "Nexsure Revolutionized Our Workflow with Powerful Automation" What do you like about Nexsure? Wow, I have a lot to share about our experience with Nexsure. Our agency was established in 1975, and my husband and I represent the third generation. ##### 2. Continuous Improvement Users appreciate the **continuous improvements** of Nexsure, enhancing workflows and keeping the system up to date. [ See 6 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332244&qs=pros-and-cons#reviews) See Related User Reviews SL SUSAN L. Small-Business (50 or fewer emp.) 5.0/5 "Constantly Improving and Always Up-to-Date" What do you like about Nexsure? I love that they continue to revise and upgrade the whole package to keep up with the times ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Always Innovating and Staying Industry-Relevant" What do you like about Nexsure? Nexsure is always looking for ways to improve the product. Staying current and relevant within the industry. ##### 3. Efficiency Users commend Nexsure for its **efficiency** , highlighting seamless management of tasks and improved user-friendliness. [ See 4 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332355&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Tool" What do you like about Nexsure? This tool streamlines my workflow, making tasks more efficient, and the support team responds very promptly whenever I need assistance. ![Michelle E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle E.") ME Michelle E. Small-Business (50 or fewer emp.) 4.0/5 "Promising Future Updates, But Current Platform Is Glitchy" What do you like about Nexsure? The future features looks much more user friendly and efficient. ##### 4. Intuitive Users find Nexsure to be very **intuitive and user-friendly** , making it easy for new employees to navigate. [ See 4 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332480&qs=pros-and-cons#reviews) See Related User Reviews FR FRANCISCO R. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Solutions for Every Workflow" What do you like about Nexsure? ALMOST EVERY ACTION CAN BE APPROACHED IN DIFFERENT WAYS... IT'S THE DEFINITION OF SEVERAL WAYS TO SKIN A CAT ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "A Necessary Evil—Indispensable Yet Imperfect" What do you like about Nexsure? It's a necessary evil. Some things are intuitive with a top down approach. ##### 5. Staff Support Users value the **prompt and helpful support staff** of Nexsure, enhancing overall efficiency and satisfaction. [ See 4 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332454&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great Tool" What do you like about Nexsure? This tool streamlines my workflow, making tasks more efficient, and the support team responds very promptly whenever I need assistance. LT Linda T. Small-Business (50 or fewer emp.) 4.5/5 "Great Team and Openness, Needs Better Usability for Health Clients" What do you like about Nexsure? Working with thir staff has been great. Always open to listening to new ideas. ### 5 Cons or Disadvantages of Nexsure ##### 1. Complex Process Users find Nexsure's **complex process** cumbersome, often leading to frustrations with task completion and navigation. [ See 4 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332153&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Always Innovating and Staying Industry-Relevant" What do you dislike about Nexsure? Instances of having to processes to complete a task. Download does not seem to be completely seamless. EK Eva K. Small-Business (50 or fewer emp.) 5.0/5 "account Manager" What do you dislike about Nexsure? there is to many steps in some fields, and I feel like you combine steps ##### 2. Excessive Clicking Users find the **excessive clicking** necessary for tasks on Nexsure to be frustrating and counterproductive. [ See 4 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332107&qs=pros-and-cons#reviews) See Related User Reviews SL SUSAN L. Small-Business (50 or fewer emp.) 5.0/5 "Constantly Improving and Always Up-to-Date" What do you dislike about Nexsure? It is not until the change something (like making fewer clicks to accomplish a task) that I find things that I disliked - I just didn't know it! ![Michelle E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle E.") ME Michelle E. Small-Business (50 or fewer emp.) 4.0/5 "Promising Future Updates, But Current Platform Is Glitchy" What do you dislike about Nexsure? The current platform is very "clicky". Many parts of it don't function correctly and it is very glitchy. ##### 3. Download Issues Users face **download issues** that complicate submissions and are time-consuming, impacting overall efficiency in managing renewals. [ See 3 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332366&qs=pros-and-cons#reviews) See Related User Reviews MB Maryalice B. Small-Business (50 or fewer emp.) 5.0/5 "Nexsure Revolutionized Our Workflow with Powerful Automation" What do you dislike about Nexsure? I'm not sure if this is strictly a Nexsure issue, but the main challenge we face involves our Trucking account submissions. After a renewal submission ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Always Innovating and Staying Industry-Relevant" What do you dislike about Nexsure? Instances of having to processes to complete a task. Download does not seem to be completely seamless. ##### 4. Email Integration Users experience **inconsistent email integration** with Nexsure, often causing manual updates and added inconvenience during workflows. [ See 3 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332255&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Effortless Account Switching and Handy Updates" What do you dislike about Nexsure? The software tends to freeze. When generating LPRs, the producer is automatically changed to the assigned account manager, rather than the producer sp ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Nexsure Streamlines Our Workflow, But Proposal Formatting Needs Work" What do you dislike about Nexsure? Building proposals has always been a challenge for us. Nexsure originally set this up for us years ago, and since then, adjusting the formatting has o ##### 5. Inconsistency Users face **inconsistency issues** with Nexsure, including persistent renewal reminders despite payments and functionality glitches. [ See 2 mentions ](https://www.g2.com/products/dyad-nexsure/reviews?filters%5Bsentiment_snippet%5D=2332159&qs=pros-and-cons#reviews) See Related User Reviews FR FRANCISCO R. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Solutions for Every Workflow" What do you dislike about Nexsure? WHEN A POLICY GETS PAID (PERSONAL LINES ADMITTED CARRIER) AT THE INSURANCE COMPANY'S WEB SITE, THE SYSTEM CONTINUES SENDING OUT RENEWAL REMINDERS ![Michelle E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle E.") ME Michelle E. Small-Business (50 or fewer emp.) 4.0/5 "Promising Future Updates, But Current Platform Is Glitchy" What do you dislike about Nexsure? The current platform is very "clicky". Many parts of it don't function correctly and it is very glitchy. ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") EI Verified User in Insurance Small-Business (50 or fewer emp.) 10/23/2025 "Intuitive Dashboard and Smooth Transition, Awaiting Full Modernization" 5/5 What do you like best about Nexsure? The system has a great consolidated view on the main page of the client file. From there, I can see how many actions are open, how many policies there are and what they are, the recent attachments on the file and any alerts that another user has set for that file. The screens are easy to understand and navigate. Our switch to next year has been well worth it. Review collected by and hosted on G2.com. What do you dislike about Nexsure? Some of the views are not yet updated to a modern interface. But I should note that they are in the process of being updated and each update has been fantastic. Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? Nexsure automates my renewal client contact as well as billing related contact. The integrated email includes the ability to send secure, send a text, or fax right from the same simple interface. Nearly every process has become more efficient. Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Claudia J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudia J.") CJ Claudia J. Small-Business (50 or fewer emp.) 5/13/2026 "Compliance Champion with Room for Reporting Improvement" 4.5/5 What do you like best about Nexsure? I use Nexsure to manage my insurance agency, and I've found that it helps keep us in compliance and up to date - something we weren't getting with the previous management system. On the accounting side, it's also easier to review journal entries and bank transactions. Review collected by and hosted on G2.com. What do you dislike about Nexsure? Nexsure requires too many steps to complete simple tasks, and it would be much more efficient if the process were streamlined. Additionally, the reporting features could be improved by providing more detailed information. Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? Nexsure keeps us in compliance and up to date, which was something our previous system lacked. It also simplifies our accounting processes, especially when reviewing journal entries and bank statements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jorge G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge G.") JG Jorge G. President Small-Business (50 or fewer emp.) 4/28/2026 "Easy to Navigate, Responsive Support, and Seamless Insuredmine CRM Integration" 5/5 What do you like best about Nexsure? Product is easy to navigate and support is always an email away. It integrates with Insuredmine our CRM which is a big plus for us. Review collected by and hosted on G2.com. What do you dislike about Nexsure? Don't really dislike anything. We have been using them since 2017. Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? Nexsure helps us communicate by email and text to our customers and tracks all of this for us. The service automation really helps us keep in touch with our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MB Maryalice B. Owner, CSR, Producer Small-Business (50 or fewer emp.) 11/7/2025 "Nexsure Revolutionized Our Workflow with Powerful Automation" 5/5 What do you like best about Nexsure? Wow, I have a lot to share about our experience with Nexsure. Our agency was established in 1975, and my husband and I represent the third generation. Change can be challenging, especially for the other owners and the older generation in our office, but Nexsure has truly been a great addition! I feel it has significantly improved our workflows, and the way it eases our workload through specific automation templates is absolutely invaluable. Review collected by and hosted on G2.com. What do you dislike about Nexsure? I'm not sure if this is strictly a Nexsure issue, but the main challenge we face involves our Trucking account submissions. After a renewal submission is downloaded, any subsequent change results in the creation of a new renewal submission. Since changes in trucking accounts happen frequently, we can end up with as many as 70 submissions for a single renewal. We then have to manually move each of these to history, which is quite time-consuming. Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? Nexsure has proven to be extremely beneficial for us as our agency management system. When used properly, it enables anyone in our office to seamlessly continue work where someone else left off. It has streamlined our workflows, keeps us organized, and sends out automations related to our accounts. With Nexsure, we are able to efficiently manage our existing business and market to prospects effectively, all within the same platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 10/24/2025 "Brokerage Team Lead" 3.5/5 What do you like best about Nexsure? That it is able to process and hold all of our documents in once place. I also like the integration with Ivans for commission downloads as that has saved us dozens of hours a month in processing. I am really excited for the future of Nexsure and the accounting piece as I think there will be some great things that could be implemented to make ease of use easier in that platform. Review collected by and hosted on G2.com. What do you dislike about Nexsure? I'm not a fan of how the actions work. Wish there was a cleaner streamlined process. Sometimes way too many actions on a file and it is hard to find what you might be looking for. Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? When we went onto Nexsure, we were getting rid of an outdated internal management system so we found Nexsure to be the best product to meet our needs. We didn't necessarily have a problem with our old system but company was getting rid of it so we had to find something new. It has been nice though as has streamlined some of our business - mainly processing commissions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 10/24/2025 "Nexsure Streamlines Our Workflow, But Proposal Formatting Needs Work" 5/5 What do you like best about Nexsure? Everything in one place! We have talked with other agencies and our processes are so much more streamlined because of Nexsure. The constant improvements/releases have me excited about work! Review collected by and hosted on G2.com. What do you dislike about Nexsure? Building proposals has always been a challenge for us. Nexsure originally set this up for us years ago, and since then, adjusting the formatting has often been quite difficult. However, spending time working with Robin has made a noticeable difference and helped us make significant improvements. One thing I still wish worked better is the integration between deliveries and Outlook. When I respond to a delivery and accept or reject it in Nexsure, I would like it to be automatically removed from my Outlook inbox as well. The improvements highlighted in this webinar are really addressing many of the day-to-day challenges we face in Nexsure. Thank you! Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? The clicking NEXT between Acord pages! Deliveries has taken out a lot of duplicate work/steps! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 11/5/2025 "Effortless Account Switching and Handy Updates" 4/5 What do you like best about Nexsure? Switching between accounts is straightforward. I also appreciate the recent update that allows actions to be minimized, since it's common to lose progress when a call comes in. Customer support replies quickly. Review collected by and hosted on G2.com. What do you dislike about Nexsure? The software tends to freeze. When generating LPRs, the producer is automatically changed to the assigned account manager, rather than the producer specified in Client Assignments. This requires us to manually update the information each time. Additionally, emails from Outlook are not always automatically populated in Nexsure, which can be inconvenient. Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? After watching the webinar, I found the new feature that allows sending mass marketing emails all at once to be very convenient. Additionally, the reorganization of the marketing, quoting, and binding processes seems quite promising and caught my interest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from Pop Up SL SUSAN L. ACCOUNTANT & HUMAN RESOURCES Small-Business (50 or fewer emp.) 11/7/2025 "Constantly Improving and Always Up-to-Date" 5/5 What do you like best about Nexsure? I love that they continue to revise and upgrade the whole package to keep up with the times Review collected by and hosted on G2.com. What do you dislike about Nexsure? It is not until the change something (like making fewer clicks to accomplish a task) that I find things that I disliked - I just didn't know it! Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? do not have to keep or pull paper files to find out about a client / automation of activities and follow-ups is an E&O dream Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 10/27/2025 "User-Friendly and Informative, But Some Areas Need Updates" 4/5 What do you like best about Nexsure? I really like the ease of use with Nexsure and how easy it is to navigate around. I like how they keep you updated on what is coming next. The support we get as a customer is fast and reliable and like the response time they hae. Review collected by and hosted on G2.com. What do you dislike about Nexsure? Not all areas are updated at this time and that seems to make it clunky at times in those areas Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? It has helped in cutting back the time it takes to renew our large property program we have that renews on the same date. It has cut it back from 4 months to 2 months, 1/2 the time it takes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from Pop Up ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 10/23/2025 "Nexsure’s Adaptability Drives Efficiency Across Our Company" 5/5 What do you like best about Nexsure? Nexsure's adaptability stands out as its greatest feature. It supports our entire company, enabling us to manage everything from insurance requirements to accounting tasks effectively and efficiently. The recent upgrades and improvements have further enhanced its overall efficiency. Notably, bring able to cross reference information from our producers/CSR’s to our accounting team makes for a smooth transition and easy understanding with client accounts. Review collected by and hosted on G2.com. What do you dislike about Nexsure? Customization across different users to meet their specific needs. However, with some current and upcoming upgrades I believe this will be modified to meet the specific needs of each user. Review collected by and hosted on G2.com. What problems is Nexsure solving and how is that benefiting you? Our agency benefits from a smooth workflow and effective communication between all departments. Review collected by and hosted on G2.com. 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