# DupeCatcher Reviews
**Vendor:** Symphonic Source  
**Category:** [Data Quality Tools](https://www.g2.com/categories/data-quality)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 13
## About DupeCatcher
DupeCatcher is a real-time app that blocks duplicate leads, contacts, &amp; accounts before they enter Salesforce.com




## DupeCatcher Reviews
  ### 1. Salesforce admin reviews DupeCatcher

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ronald B. | Salesforce Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about DupeCatcher?**

I like the ability to set it and forget that it is there!

**What do you dislike about DupeCatcher?**

I don't like the fact that when we do need duplicates to exist for whatever reason that we have to disable the entire service.

**Recommendations to others considering DupeCatcher:**

Make sure you think about how your users are entering data into your system before you set this up, so you don't accidentally block new entries into your system you may need.

**What problems is DupeCatcher solving and how is that benefiting you?**

We had duplicate entries for Opportunities and Accounts in our Salesforce org.  This software has helped us to maintain clean data in our customer database.

  ### 2. My Experience using DupeCatcher

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry B. | Area Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2020

**What do you like best about DupeCatcher?**

What I like best is user friendliness of the system.

**What do you dislike about DupeCatcher?**

What is least helpful is the interface of the system seems  little old school. I would love to see the system updated a little more for today’s times.

**What problems is DupeCatcher solving and how is that benefiting you?**

What we are using this system for is part of our company wide expansion. We use data from the system to make decisions in multiple departments.

  ### 3. Good Resource

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harrison B. | Membership Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2020

**What do you like best about DupeCatcher?**

Good at identifying and merging duplicates

**What do you dislike about DupeCatcher?**

Sometimes finds false positive duplicate results

**Recommendations to others considering DupeCatcher:**

A good product to accomplish this task

**What problems is DupeCatcher solving and how is that benefiting you?**

Maintaining integrity of data and reduced incidence of users creating duplicate accounts

  ### 4. Helps with catching Duplicate Accounts and Contacts in Salesforce

**Rating:** 4.5/5.0 stars

**Reviewed by:** NATASHA P. | SALESFORCE ADMIN, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2019

**What do you like best about DupeCatcher?**

Helps to catch duplicates without going to the original record to verify details, gives an error message and a way to "ignore'

**What do you dislike about DupeCatcher?**

Does not offer a lot of customization options, works for Leads, Accounts, and Contacts only

**Recommendations to others considering DupeCatcher:**

Great tool to implement, worth a try. 

**What problems is DupeCatcher solving and how is that benefiting you?**

Catching duplicate data

  ### 5. Dupecatcher one of the finest tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Yamini N. | HR & Operations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about DupeCatcher?**

It helps in preventing duplication of records which aids me from revisiting my records again and save time. 

**What do you dislike about DupeCatcher?**

For some of the work that I do, its not applicable since it only verifies information for certain items not all. 

**Recommendations to others considering DupeCatcher:**

Be sure that it applies to the tools you are working with since it doesnt necessarily apply to all. 

**What problems is DupeCatcher solving and how is that benefiting you?**

It has aided in solving multiple records in our accounts where I haven't had to go back in the records to verify details. In a lot of cases it has merged some same entries. I have found it time efficient and easy to use. 

  ### 6. Easily stop duplicates from being made

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2017

**What do you like best about DupeCatcher?**

The pop-up that immediately halts a user from creating a duplicate inside Salesforce. It's easy to implement and works wonders.

**What do you dislike about DupeCatcher?**

I wish there were more features with this, even ones I'd pay for such as mass deletion, and legacy duplication clean-up.

**Recommendations to others considering DupeCatcher:**

With any data-sets, you'll always have the risk of adding duplicates to your records, which is agonising when analysing your database. DupeCatcher stops it right at the source, making sure you get the cleanest data available.

**What problems is DupeCatcher solving and how is that benefiting you?**

This handy little tool has saved us on many occasions from dirtying the data with duplicate values. Without realising, some Sales staff may enter in an email they've already seen before, without knowing it's a duplicate. With DupeCatcher, we can prevent this from happening at the source, which is invaluable when pulling reports.

  ### 7. Great 3rd party App on force.com

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2017

**What do you like best about DupeCatcher?**

This is a great product to have on force.com. We used it specifically to clean up the system. Keeping our system clean of useless data was substantial in our company's org.

**What do you dislike about DupeCatcher?**

There were minor nuisances when using the application but nothing major. The only major issue is the fact Salesforce has a native app for duplicate management. 

**Recommendations to others considering DupeCatcher:**

I would use DupeCatcher to setup cleaning efforts for companies who want a quick solution. 

**What problems is DupeCatcher solving and how is that benefiting you?**

DupeCatcher removed duplicate contacts and accounts we had in the system. By setting up rules, we were also able to hand this off to a business operations admin. 

  ### 8. Best Bang for your Buck

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dakota W. | Salesforce Support Administrator, Consumer Electronics, Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2016

**What do you like best about DupeCatcher?**

Simple, with all the features you need to prevent data duplication in SFDC. The ability to customize the error message when people enter a duplicate record provided a good user experience.

**What do you dislike about DupeCatcher?**

There is no override functionality that you can assign to specific people or profiles. In sales driven roles it can be frustrating to slow down the process of data creation.

**Recommendations to others considering DupeCatcher:**

Look into getting a paid duplication clean up solution along with DupeCatcher such as Duplicate Check for salesforce or Cloudingo.

**What problems is DupeCatcher solving and how is that benefiting you?**

Duplication prevention of lead creation. Our sales team has benefited hugely from having more streamlined leads, they no longer have to sort through duplicate records to find the right lead or contact.

  ### 9. Great Dupe Blocking Tool for SFDC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob M. | Director of Inside Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2013

**What do you like best about DupeCatcher?**

It has settings that allow you to ignore and enter a dupe if you need to, it has the ability to block all dupes or a combination by roles/rules.

**What do you dislike about DupeCatcher?**

Better fuzzy matching capabilities would be good but over all a good tool. Not too much else to say other than it may be slow at times.

**Recommendations to others considering DupeCatcher:**

Great tool to use to block dupes.

**What problems is DupeCatcher solving and how is that benefiting you?**

We have blocked thousands of potential duplicate records by using this tool.

  ### 10. De dupe the Dupes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mitul H. | Force.Com Software Engineer, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2014

**What do you like best about DupeCatcher?**

This app is a great addition to our Salesforce instance. Being able to create my own filters and review potential duplicates has helped keep my data clean. 

**What do you dislike about DupeCatcher?**

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**Recommendations to others considering DupeCatcher:**

- Between Cloudingo and DupeCatcher, They've got all of the bases covered: existing duplicates, imports, manual inserts, auto inserts (web-to-lead). DupeCatcher remains completely free, and Cloudingo is one of the lowest priced data quality apps available.

**What problems is DupeCatcher solving and how is that benefiting you?**

data quality and more productivity ............

  ### 11. demo'd

**Rating:** 2.5/5.0 stars

**Reviewed by:** Michael S. | Investment Operations Software Specialist, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2013

**What do you like best about DupeCatcher?**

automatic duplication prevention for salesforce

**What do you dislike about DupeCatcher?**

I am not sure how good dupecatch is at sifting data that is already entered

**What problems is DupeCatcher solving and how is that benefiting you?**

data clean up

  ### 12. Not Bad for Free

**Rating:** 4.0/5.0 stars

**Reviewed by:** Peter B. | Director, Enterprise Solution Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2012

**What do you like best about DupeCatcher?**

Besides the great price (free), it works great to stop those manually entered accounts, contacts, and leads that already exist in Salesforce.  Very easy to administer and use.

**What do you dislike about DupeCatcher?**

I wish it worked on lists of contacts that are loaded in the system, but that's the only complaint.

**Recommendations to others considering DupeCatcher:**

Everyone should have this set up in Salesforce .. not the end all solution to stop all duplicates but for free, it will stop 80% of them.

  ### 13. Great solution for free

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael F. | Business Systems Specialist, Insurance, Enterprise (> 1000 emp.)

**Reviewed Date:** December 31, 2012

**What do you like best about DupeCatcher?**

The cost, free! Does a decent job of catching accounts, leads and contacts that already exist in salesforce. 

**What do you dislike about DupeCatcher?**

Does not always catch duplicates in our custom objects. 

**Recommendations to others considering DupeCatcher:**

Doesn't catch everything, but good solution for free. 


## DupeCatcher Discussions
  - [What is DupeCatcher used for?](https://www.g2.com/discussions/what-is-dupecatcher-used-for)

- [View DupeCatcher pricing details and edition comparison](https://www.g2.com/products/dupecatcher/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+03%3A58%3A55+-0500&secure%5Bsession_id%5D=a4f8b1e4-6cb6-4ab0-bfb6-a1d21907b77f&secure%5Btoken%5D=8e3ad95d883a256c26370cc618afe3fcab3929d1622a70125cef7d44c6bd3dfa&format=llm_user)

## DupeCatcher Features
**Functionality**
- Identification
- Correction
- Normalization
- Preventative Cleaning
- Data Matching

**Management**
- Reporting
- Automation
- Quality Audits
- Dashboard
- Governance

**Generative AI**
- AI Text Generation
- AI Text Summarization

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