--- title: Duck Creek Policy Reviews meta_title: 'Duck Creek Policy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Duck Creek Policy works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 118 scale: '5' date_modified: '2026-09-23' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

Duck Creek Policy Reviews & Product Details

Profile Status

This profile is currently managed by Duck Creek Policy but has limited features.

Are you part of the Duck Creek Policy team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

14 months

User Insights

Average based on 118 real user reviews.

Implementation Time

7 months

Perceived Cost

$$$$$

Duck Creek Policy Reviews (118)

View 2 Video Reviews
Reviews

Duck Creek Policy Reviews (118)

View 2 Video Reviews
4.6
118 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and seamless integration capabilities of Duck Creek Policy, which enhance efficiency in managing insurance policies. The platform's configurability allows for quick adaptations to business needs, making it a valuable tool for insurance professionals. However, some users note that API integration can be complex, which may pose challenges during implementation.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Insurance
CI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"5 years experience in Duck Creek"
4.5/5
What do you like best about Duck Creek Policy?

Duck Creek has already a pre-defined template, on top of which we can add many things according to our requirements. Also in Duck Creek, there is very good integration between Policy, Billing & Claim. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

In the new versions of Duck Creek, it is very complicated to change any Stored procedures, etc. It is very hard in duck creek to Connect with any external API. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"7 years DuckCreek experience in Rating, Forms and Policy."
5/5
What do you like best about Duck Creek Policy?

We have the Solution Centre where we get solution for most of the problems. Developing code logic is easy. Mapping the code logic, developing the code from the table is very feasible. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

There's nothing much specific that I dislike about DuckCreek but sometimes communicating with API's become Lil cumbersome. We can improve Integration of Duck Creek. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
"Worked in DuckCreek for last 5 years"
4/5
What do you like best about Duck Creek Policy?

The connection between different parts of insurance like billing, claims, and policy. Data flow is smooth between all three parts of the system. DuckCreek has all the LOBs oob templates so it is easy to customize according to our requirements. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

Connecting with any external API is hard in DuckCreek. DuckCreek could provide AMIs that are most used by our customers so it is easy to incorporate with our project. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"One of the best provider of software and services to the insurance industry"
4.5/5
What do you like best about Duck Creek Policy?

# Very easy and convenient for Policy inception, claim lodging, data insight and lot many other features.

# Does terrific job for report creation.

# Can capture huge data on a single platform which makes it very useful for the companies. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

# Sometimes it captures wrong data from previous database, which for me is the biggest drawback.

# Need to match data and correct it manually before processing further.

# This is sometimes irritating as it is supposed to be fully automated and kills extra time. Review collected by and hosted on G2.com.

PK
Priyanka K.
Small-Business (50 or fewer emp.)
"DuckCreek Policy"
4.5/5
What do you like best about Duck Creek Policy?

got to learn different types and many more in this and its totally new platform to learn Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

Nothing i dislike about DUc Creek Policy Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
"DuckCreek Developer"
5/5
What do you like best about Duck Creek Policy?

Since it's an integrated tool, it is having most of the features that one use frequently in our daily life. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

Few of the out of box features make it difficult to configure like to connect for external APIs. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Duckcreek experience for 2 years"
5/5
What do you like best about Duck Creek Policy?

The development aspect and the interface of the software is very useful for a very ease of access user friendly procedure of usage Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

External Api is a little complicated to deal with in terms of integration Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Worked on Duckcreek policy for past 2 years"
5/5
What do you like best about Duck Creek Policy?

User friendly, relation between 3 parts of insurance is established well. Data flow is very smooth. Overall good user experience. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

External API configuration is a bit difficult which includes a lot of customisation. Review collected by and hosted on G2.com.

Verified User in Insurance
TI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Duck creek my review my opinion"
4/5
What do you like best about Duck Creek Policy?

Interface and complete strategic insurance solutions for the clients Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

Back end merging when doing integration finding the faults in the code sometime tidious Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Regarding DuckCreek"
4.5/5
What do you like best about Duck Creek Policy?

It is pretty cool tool to say which helps the user to get their requirements in minimal time. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

Some out of the box features makes it behave weirdly and Missing of few features. Review collected by and hosted on G2.com.

Questions about Duck Creek Policy? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Duck Creek Policy used for?

0 Upvotes
0
Join the conversation
Harshal P.
HP
Harshal Patil
•
Last activity over 4 years ago

Can you please give an example how data insights will be useful

2 Upvotes
2
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

14 months

Average Discount

13%

Duck Creek Policy Comparisons