--- title: Duck Creek Policy Reviews meta_title: 'Duck Creek Policy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Duck Creek Policy works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 118 scale: '5' date_modified: '2026-09-23' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

Duck Creek Policy Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

14 months

User Insights

Average based on 118 real user reviews.

Implementation Time

7 months

Perceived Cost

$$$$$

Duck Creek Policy Reviews (118)

View 2 Video Reviews
Reviews

Duck Creek Policy Reviews (118)

View 2 Video Reviews
4.6
118 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and seamless integration capabilities of Duck Creek Policy, which enhance efficiency in managing insurance policies. The platform's configurability allows for quick adaptations to business needs, making it a valuable tool for insurance professionals. However, some users note that API integration can be complex, which may pose challenges during implementation.

Pros & Cons

Generated from real user reviews
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Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Worked in Duck Creek for 5 years"
4.5/5
What do you like best about Duck Creek Policy?

Duck Creek is cheaper than Guidewire and has almost all the functionalities which Guidewire. It is very much easy to use and user friendly and we have solution center in which we can find the solutions of most the problems of Duck Creek. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

After the new upgrade we are not allowed to make changes in the database, make any stored procedures, any tables. It hampers our ability to work with the database side of the application. We can't find the tough solutions of the Duck Creek problems in the solution center. We don't have enough resources to learn Duck Creek. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Verified User in Insurance
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Duck Creek Policy is the best things I have ever worked on."
4.5/5
What do you like best about Duck Creek Policy?

The performance of Duck Creek is unbeatable. I use Duck Creek in my work environment for P&C insurance & I found that the way Duck Creek handles the operations regarding business requirements is excellent. Duck Creek is fully capable of handling complex needs & can provide the best solution. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

I dislike the User Experience that the Duck Creek Policy provides. In the present time, everything is getting better, but Duck Creek Policy is not so good in terms of UI-UX. The user should have more control over Policy. Apart from that, some technical issues should be fixed. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"6 years of duck creek experience in forms and policy"
5/5
What do you like best about Duck Creek Policy?

Duck Creek Policy offers insurance companies enhanced efficiency, faster time to market, improved customer experience, flexibility, seamless integration, scalability, and compliance features. Its configuration-based approach enables quick product launches, while its user-friendly interface and integration capabilities enhance operations and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

While Duck Creek Policy offers numerous benefits, potential downsides may include the initial implementation learning curve, complexity associated with customization efforts, and the need for ongoing support and training. Additionally, the cost of licensing, maintenance, and potential dependence on a single vendor should be considered. Review collected by and hosted on G2.com.

Suhani S.
SS
Suhani S.
Consultant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"DuckCreek- an outstanding tool to practice Insurance"
5/5
What do you like best about Duck Creek Policy?

The rating engine is the best thing in DuckCreek. The use of Duck Creek P&C insurance enhances the operations regarding business requirements. Architecture is robust, easy to extend and highly configurable Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

Tedious to change the base behavior of DuckCreek. The source of learning is very limited. Express and Author tools can be optimized for smooth performance. Debugging tools are not much friendly. Review collected by and hosted on G2.com.

Vivek H.
VH
Vivek H.
Software Developer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best Tool for creating Insurance product"
5/5
What do you like best about Duck Creek Policy?

Duck Creek Policy provides several built-in requests to work on; it has many pre-installed utilities that simplify your work. It has a simple work environment so that anyone can adapt quickly. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

There is no open forum to resolve peers' doubt, it has its solution center, but the documentations are not up to the mark. They can add more interactive courses at DCU that simplify Duck Creek. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"5 years of duck creek experience in forms policy and billing."
5/5
What do you like best about Duck Creek Policy?

Duck Creek Policy is a highly configurable insurance policy administration platform. With seamless integration, rules engine, and user-friendly interface, it empowers insurers to efficiently manage the policy lifecycle, adapt to market changes, automate processes, and launch new products, ensuring scalability and optimal performance. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

Potential concerns about Duck Creek Policy include its initial complexity and time-consuming implementation, advanced customizations requiring technical expertise, integration challenges with external systems, potential limitations in documentation and support, and the cost of implementation and maintenance for some organizations. Review collected by and hosted on G2.com.

PURVA N.
PN
PURVA N.
Senior Software Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Duck Creek for Policy Business"
4.5/5
What do you like best about Duck Creek Policy?

Duck Creek provides all things included in one place. It has different tools, which are independent of each other, and they help in the easy development and analysis of the project. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

DuckCreek is costly, and training cost is very high for resources. All learning material is not available for everyone; hence challenging to learn. Review collected by and hosted on G2.com.

Omkar B.
OB
Omkar B.
Senior Software Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"My experience with Duckcreek platform"
4.5/5
What do you like best about Duck Creek Policy?

The Duckcreek policy architecture is easy and highly configurable. Development and delivery of products across the framework are good. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

It is not open source. We need to jump to the solution center whenever we are stuck in between. It will be great if we can get all the info anywhere. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Duck creek resource with 6 years of Experience"
4.5/5
What do you like best about Duck Creek Policy?

Duck creek is less expensive than other Insurance tools like guidewire but provides almost all the essential features in this cost. Also It provides good integration between billing, policy and claim. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

It would be better if Duck creek could provide AMIs which are mostly used by our clients so it can be easy to incorporate with our project. In duck creek's new version making any changes in stored procedures are difficult. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Worked in DuckCreek Policy for more than 5 years."
5/5
What do you like best about Duck Creek Policy?

Loved the Relationship between DuckCreek Policy, Billing and Claims. The data flow between the three branches of Insurance is outstanding. Also DuckCreek has most of the thing the a business requires coming as OOB, so there are less customisation needed. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Policy?

The external connections is something that can be improved upon. External Services, API's can be made easy to use inside DC or DC can launch there alternatives for us to use Review collected by and hosted on G2.com.

Questions about Duck Creek Policy? Ask real users or explore answers from the community

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GU
Guest User

What is Duck Creek Policy used for?

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Harshal P.
HP
Harshal Patil
•
Last activity over 4 years ago

Can you please give an example how data insights will be useful

2 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

14 months

Average Discount

13%

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