Dozuki's ability to show step by step instructions is easy to follow for my operators. It has improved our efficiency and accuracy of builds. This has helped our defects go down considerably. This has helped onboarding new team members and getting them up to speed. Review collected by and hosted on G2.com.

I want to explore the Dozuki courses more. Primarily, I would like to use it as a training matrix for each of my job roles. I want to create learnings that can validate operators are properly trained to perform the operation. Even implement a feature that could block operator view from working if the operator does not have specific training completed. This will force accountability on the operator as well as leadership. Review collected by and hosted on G2.com.

It is so easy to train employees to use Dozuki, whether they are authors or users. The platform is almost self-explanatory. It is easy to navigate for users. The content is presented in a consistent manner that enables users to find what they need. We appreciate that authors can add images and video, reducing the quantity of written instructions required for more complicated processes.

Document control requirements of Quality Management Systems are easily handled in Dozuki. The approval processes are very adaptable and we have never had a problem with document control. We also appreciate that all revisions are retained and easily viewable by those with permissions. Review collected by and hosted on G2.com.

When we first started using Dozuki the customer service was quite a bit faster. We would receive a response within hours. Now it may take a few days. I understand this is probably a result of the growing site. I am still satisfied with the service. Review collected by and hosted on G2.com.

Dozuki is quite easy to use and understand overall, which is huge. We use it for internal processes and external product instructions for our customers, and we have had great experiences with both. Our main reason for choosing Dozuki was the prerequisite feature. We struggled with things constantly changing and having to change it in multiple places was a pain, but the prerequisite features helps us with that. It was also easy to implement into our daily duties. We can just hop right in when needed and the people using the internal instructions seem to really like them and find them very useful. Review collected by and hosted on G2.com.

When we first started using Dozuki, we had a great experience with customer support, but then we didn't hear back from anyone for the longest time, come to find out the person we were working with has either been let go or had left on their own terms, but we weren't notified and just never received responses back. I am unsure if this is still an issue, as I have not needed customer support in a while. Review collected by and hosted on G2.com.

The most intuitive authoring and editing tool of any standard work software that I've used. Easily being able to match indicators on pictures to the bullet color of the instruction is great. Revision control is extremely simple and it's also nice to be able to track down exact changes between revisions using the history tool. Review collected by and hosted on G2.com.

The pricing models seem to be based on high volume manufacturing integrating into the work order system. Need pricing options for businesses with a large number of total users each using the system infrequently. Review collected by and hosted on G2.com.

The main benefit we get from Dozuki is that it instantly pushes updates to production, eliminating the possibility of out of date work instructions being used and eliminating the process of switching out paper copies. Additionally, it allows assemblers to give feedback on instructions which are instantly logged. It also allows for the integration of video, and allows for much easier text formatting and image markup than programs like MS Word. Review collected by and hosted on G2.com.

Dozuki has more in depth features that can be used to track things like training and device history, but they are less intuitive than the work instruction writer. In the work instruction writer, sometimes you can run into issues with images and videos not working correctly due to due to resolution or aspect ratio issues, but they have improved on that and there are workarounds in outside editing software. Review collected by and hosted on G2.com.

The best part about Dozuki is the way you can organize and format different instructions for any work environment, allows you to create your training software to best accommodate your needs as a trainer. As well as all the help from Dozuki from all departments to help with any problems or questions I ran through. Review collected by and hosted on G2.com.

Not being able to completely delete categories and instead they just sit on the content manager page. Review collected by and hosted on G2.com.

What is most helpful with using Dozuki, it is the ability to add tags to guides and search based from those tags. This allows anyone to easily find a specific subject you are looking for. Review collected by and hosted on G2.com.

Revision control is an amazing thing to have, but when you accidentally release a version and notice a punctuation typo and go back to fix you just release a new version. Making it at times very painstaking. Review collected by and hosted on G2.com.

I would say the best part of Dozuki is the customer support. The website functions well, but even when an issue is found or questions come up, the Dozuki team always responds promptly. Review collected by and hosted on G2.com.

I dislike the limited capabilities that Google Docs/Sheets has to offer. Some documents that have been historical in Excel had to be simplified a bit to work in Sheets. When I try to get facility buy-in to use Dozuki, this is often a main topic. Review collected by and hosted on G2.com.

I appreciate how user friendly Dozuki is both on the front end and the back end. Creating how-to instructions has been very convenient and useful to our employees across every department. It has been very simple to integrate into our daily functions, especially when it comes to training. Review collected by and hosted on G2.com.

Printing the instructions, if need be, is not as efficient as it could be. It could be displayed on the printout with better use of its space. Review collected by and hosted on G2.com.

It allowed us to have a centralized training system for all incoming new hires. To allow employees to take control of their own career progression makes this tool continue to drive employee engagement. The system is relatively easy to learn and their support is beyond reproach. Review collected by and hosted on G2.com.

The document entry was not as automatic as it was made out to be in the presentation. In place of the custom code that would convert our documents into their template, we had to hire a contractor to copy and paste documents from our system to theirs. Review collected by and hosted on G2.com.