Doppel Reviews & Product Details

Doppel is able to pull down fake / AI sites associated with our organization within days and weeks. The same fake profiles and content, I tried to get taken down for almost a year. The support from your client services and the support team after hours and on weekends is phenomenal. They are so responsive. The system is fairly user friendly. Review collected by and hosted on G2.com.

It would be nice to have a screen shot of the issue in the email alert. That way I can skim my email for something urgent and wait on items that can be handled later. Review collected by and hosted on G2.com.

From the integration to the onboarding to the UI/UX and immediate metrics page, it's a very simple tool with a very simple task and it handles it with a lot of elegance. The performance is strong, with good turnaround time and the AI is very intelligently incorporated within the tool so it's actually beneficial rather than a fun add on. Overall, its a strong product producing strong results and saving us a lot of money had we have to figure this out on our own. Review collected by and hosted on G2.com.

It is a little expensive but they're proving their worth so far! Review collected by and hosted on G2.com.

The brand monitoring portion of the solution seems to work great. Especially with impersonation takedowns. Review collected by and hosted on G2.com.

Knowing this is a licensing problem, having only a limited number of monitored individuals would be a negative, but again that isn't necessarily a Doppel issue. Review collected by and hosted on G2.com.

Relationship between the CSMs and us! :) Review collected by and hosted on G2.com.

Sometimes there's too many duplicate IDs Review collected by and hosted on G2.com.

I appreciate how Doppel has become a genuinely valuable part of our security stack, specifically for domain and lookalike monitoring. It's given us proactive alerting that integrates smoothly with our existing security tools, which we couldn't do before. Additionally, I found the initial setup easy and personable, thanks to Nina, our account manager, who provided support and regular check-ins throughout the process. This included assistance with both our security and IT teams to set up SSO. Doppel's performance was better suited for our use case compared to other vendors like Recorded Future and Netcraft. Review collected by and hosted on G2.com.

Alert noise can be an issue, not every flagged domain is a genuine threat and tuning the signal to noise ratio has limited controls on the end user side. Specifically within the dashboard itself having more controls to filter or re-organize would be beneficial. Review collected by and hosted on G2.com.

The onboarding and service management are fully in sync with the vendor. They consistently review the vendor’s offering and provide support so the customer can get the best out of the product they’ve chosen. Review collected by and hosted on G2.com.

Protected assets require manual updates, and this process is managed only by the vendor. Review collected by and hosted on G2.com.

I appreciate that Doppel delivers on its promise to get imposter accounts taken down which is crucial for brand protection Their support team is amazing, providing outstanding assistance any time of day and many times a day. Setting it up couldn’t have been easier, making the initial process smooth and manageable. Review collected by and hosted on G2.com.

There is no downside to Doppel Review collected by and hosted on G2.com.

I like Doppel's response time and the way they actively give updates and follow-ups. It really helps us to be aware and protect our users. I appreciate that when we report issues through the Slack channel, we get prompt replies no matter the timezone and updates once the issue is settled. Review collected by and hosted on G2.com.

I would say in the middle as there were some learning curve during the onboarding. Maybe it was because our admin was marketing base not security. But might be helpful if it was easier for any department aside from security can understand so we can utilize fully. Review collected by and hosted on G2.com.

We appreciate that Doppel is responsive to our requests for collaboration, and is willing to work with us on unique or more difficult takedowns by providing knowledgeable guidance and expertise. Review collected by and hosted on G2.com.

The scanning cadence could be a little more frequent when re-scanning previously disrupted web assets. Review collected by and hosted on G2.com.

Doppel is fast and efficient across all platforms when it comes to takedowns. I especially enjoy the threat graph feature which allows us to map ecosystems across multiple platforms. Review collected by and hosted on G2.com.

Not being able to control rules or establish tags is not my favorite thing. I wish I had more control in how we define certain content. Review collected by and hosted on G2.com.