I use DoorLoop for receiving payments for our tenants, managing tenant information, and the rent roll, and I find it very easy to maneuver. If a mistake is made, like putting someone's rent on another account, DoorLoop makes it easy to switch it. I like the way the platform is set up, especially the setup on the left side that has many different features that are easy to access. When I want to look in a tenant's profile, I can just click on 'people' and then 'tenants', which shows how easy it is to find things. The initial setup of DoorLoop was very easy, and I think it's the best platform for a property manager to use. Review collected by and hosted on G2.com.

The only thing I would say that DoorLoop needs improvement on is the slowness of the system. Review collected by and hosted on G2.com.

I like the payment notifications in DoorLoop because they come instantly once a tenant pays. This helps to streamline our operation and keep the files up to date in real-time. Overall, DoorLoop is easy to navigate. The initial setup was pretty easy too because the reps at DoorLoop did a lot of the work and walked me through each step of the process. Review collected by and hosted on G2.com.

We would like to see the Task feature to require the tenant to enter a phone number. Review collected by and hosted on G2.com.

I like the AI workflows features in DoorLoop, along with the ability to integrate with other tools such as my CRM or calendar. This integration helps automate back-end tasks, letting me focus more on business development. The capability to automate daily routine tasks like work orders or connecting with tenants after they move in is especially valuable, allowing me to prioritize growing the business instead of getting bogged down with basic tasks. Review collected by and hosted on G2.com.

I do think that there are some workflows that aren't very intuitive. Submitting a work order and assigning it to a vendor is clunky. There are other workflows like that which could be improved. Review collected by and hosted on G2.com.

I like DoorLoop because of its ease of use; it behaves like a checkbook, which is less intimidating since everyone has used one before, making it familiar. The reports are intuitive, easy to build, and can be customized to conform to what CPAs are looking for. I also find that it's better than our previous software, Rent Manager. Review collected by and hosted on G2.com.

Ohhhhh - that was a BIG headache. We were told before we signed on that we would be able to upload the Rent Manager historical data directly into DoorLoop. That turned out NOT to be true. I had to manually input all of the historical data. We ended up losing some detail b/c we did not want to input at a very low level. Review collected by and hosted on G2.com.

I use DoorLoop for my rental properties and it really helps by doing all the work for me in emailing about rent due and when it is late. I like that the renters have access to their account and can pay through it. The setup was very easy to learn, and when I had any questions, I just asked in the chat and got an answer promptly. Review collected by and hosted on G2.com.

I wish there was a way to connect DoorLoop with QuickBooks. Also, maybe a few more reports like for maintenance reporting. Review collected by and hosted on G2.com.

I use DoorLoop for property management as a property manager's assistant. It's a good way to contact and keep up with the owners and renters, making communication smooth. I really appreciate the organization that DoorLoop provides. I also enjoy that I can easily get bills to property owners. The initial setup was very easy, and everything works great with it. I would rate it a 10 out of 10 in terms of recommending it to a friend or colleague. Review collected by and hosted on G2.com.

Some features take too many steps to complete Review collected by and hosted on G2.com.

It is a highly user-friendly and easy-to-use application Review collected by and hosted on G2.com.

Perhaps the most complicated part is how extensive the program is; there are multiple ways to do things, which can sometimes be overwhelming and repetitive. Review collected by and hosted on G2.com.

I use DoorLoop to manage my rental properties all in one place. It simplifies tasks like rent collection, maintenance requests, and accounting, which really saves me time and keeps everything organized. What I like most about DoorLoop is that it has everything in one dashboard, so I don't need to switch between different tools or spreadsheets. The automation features are a big plus as they handle reminders and recurring tasks smoothly. The initial setup was also easy. Review collected by and hosted on G2.com.

Could use more customization in reports and notifications Review collected by and hosted on G2.com.

This is one of the best solutions for the rental property business. Review collected by and hosted on G2.com.

Support seems to be based on US timelines, which doesn’t align with our business timelines and isn’t helping us. Review collected by and hosted on G2.com.

I like using DoorLoop for everything, like helping residents pay rent, manage maintenance requests, and communicate with tenants and applicants; it's awesome! I also appreciate the timely communication with residents, which is super helpful. Signing leases is easy, and sending maintenance updates to residents is smooth. Setting it up was very easy for us. It's like having several more people helping out since we have a small staff. Review collected by and hosted on G2.com.

When something changes, just a small update would be helpful so we are not surprised that something changes or is located in a different location or different way to do something. Review collected by and hosted on G2.com.