--- title: DoneDone Reviews meta\_title: 'DoneDone Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 86 reviews by the users' company size, role or industry to find out how DoneDone works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 86 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- ### DoneDone Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of DoneDone, enjoying its powerful API and seamless integration capabilities. [(2 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553374&qs=pros-and-cons#reviews) Users praise the **easy setup** of DoneDone, streamlining workflows and enhancing productivity effortlessly. [(2 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553637&qs=pros-and-cons#reviews) Users commend DoneDone for its **efficiency** in managing complex tasks and workflows seamlessly, enhancing overall productivity. [(2 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553285&qs=pros-and-cons#reviews) Users praise the **powerful and flexible API** of DoneDone, enhancing integration and workflow customization. [(2 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553657&qs=pros-and-cons#reviews) Users value the **time-saving features** of DoneDone, significantly enhancing productivity through streamlined workflows and integrations. [(2 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553280&qs=pros-and-cons#reviews) Users find **filtering issues** in DoneDone hinder their ability to efficiently search and manage tasks and projects. [(2 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553620&qs=pros-and-cons#reviews) Users feel the **inadequate filtering** limits their ability to effectively manage and view linked tasks on DoneDone. [(1 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553469&qs=pros-and-cons#reviews) Users find a **lack of tools** in DoneDone, specifically missing HIPAA compliance and advanced sorting/filtering options. [(1 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553255&qs=pros-and-cons#reviews) Users find the search function for past projects to be **not intuitive** , indicating a need for improvement in usability. [(1 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553202&qs=pros-and-cons#reviews) Users note the need for improvements in **subtask handling** , specifically regarding sorting/filtering capabilities for linked tasks. [(1 mentions)](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553290&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of DoneDone ##### 1. Ease of Use Users appreciate the **ease of use** of DoneDone, enjoying its powerful API and seamless integration capabilities. [ See 2 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553374&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you like about DoneDone? DoneDone has a powerful, yet easy to use, API that pretty much can extend it's functionality to new use cases, that may have not been even considered ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.") SG Saksham G. Small-Business (50 or fewer emp.) 5.0/5 "DoneDone Review" What do you like about DoneDone? DoneDone is an excellent project management tool with a lot of useful features. It is super easy to use and implement. It is one of the best tools for ##### 2. Easy Setup Users praise the **easy setup** of DoneDone, streamlining workflows and enhancing productivity effortlessly. [ See 2 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553637&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you like about DoneDone? DoneDone has a powerful, yet easy to use, API that pretty much can extend it's functionality to new use cases, that may have not been even considered ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.") SG Saksham G. Small-Business (50 or fewer emp.) 5.0/5 "DoneDone Review" What do you like about DoneDone? DoneDone is an excellent project management tool with a lot of useful features. It is super easy to use and implement. It is one of the best tools for ##### 3. Efficiency Users commend DoneDone for its **efficiency** in managing complex tasks and workflows seamlessly, enhancing overall productivity. [ See 2 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553285&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you like about DoneDone? DoneDone has a powerful, yet easy to use, API that pretty much can extend it's functionality to new use cases, that may have not been even considered ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.") SG Saksham G. Small-Business (50 or fewer emp.) 5.0/5 "DoneDone Review" What do you like about DoneDone? DoneDone is an excellent project management tool with a lot of useful features. It is super easy to use and implement. It is one of the best tools for ##### 4. Features Users praise the **powerful and flexible API** of DoneDone, enhancing integration and workflow customization. [ See 2 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553657&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you like about DoneDone? DoneDone has a powerful, yet easy to use, API that pretty much can extend it's functionality to new use cases, that may have not been even considered ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.") SG Saksham G. Small-Business (50 or fewer emp.) 5.0/5 "DoneDone Review" What do you like about DoneDone? DoneDone is an excellent project management tool with a lot of useful features. It is super easy to use and implement. It is one of the best tools for ##### 5. Time-saving Users value the **time-saving features** of DoneDone, significantly enhancing productivity through streamlined workflows and integrations. [ See 2 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553280&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you like about DoneDone? DoneDone has a powerful, yet easy to use, API that pretty much can extend it's functionality to new use cases, that may have not been even considered ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.") SG Saksham G. Small-Business (50 or fewer emp.) 5.0/5 "DoneDone Review" What do you like about DoneDone? DoneDone is an excellent project management tool with a lot of useful features. It is super easy to use and implement. It is one of the best tools for ### 5 Cons or Disadvantages of DoneDone ##### 1. Filtering Issues Users find **filtering issues** in DoneDone hinder their ability to efficiently search and manage tasks and projects. [ See 2 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553620&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you dislike about DoneDone? As with any product, there is always room for improvement. One of the areas where DoneDone can improve is making their mailboxes HIPAA compliant. Be ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.") SG Saksham G. Small-Business (50 or fewer emp.) 5.0/5 "DoneDone Review" What do you dislike about DoneDone? I like almost everything about DoneDone. However, sometimes I find it difficult to search for past projects. That feature can be improved. ##### 2. Inadequate Filtering Users feel the **inadequate filtering** limits their ability to effectively manage and view linked tasks on DoneDone. [ See 1 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553469&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you dislike about DoneDone? As with any product, there is always room for improvement. One of the areas where DoneDone can improve is making their mailboxes HIPAA compliant. Be ##### 3. Lack of Tools Users find a **lack of tools** in DoneDone, specifically missing HIPAA compliance and advanced sorting/filtering options. [ See 1 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553255&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you dislike about DoneDone? As with any product, there is always room for improvement. One of the areas where DoneDone can improve is making their mailboxes HIPAA compliant. Be ##### 4. Not Intuitive Users find the search function for past projects to be **not intuitive** , indicating a need for improvement in usability. [ See 1 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553202&qs=pros-and-cons#reviews) See Related User Reviews ![Saksham G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saksham G.") SG Saksham G. Small-Business (50 or fewer emp.) 5.0/5 "DoneDone Review" What do you dislike about DoneDone? I like almost everything about DoneDone. However, sometimes I find it difficult to search for past projects. That feature can be improved. ##### 5. Subtask Issues Users note the need for improvements in **subtask handling** , specifically regarding sorting/filtering capabilities for linked tasks. [ See 1 mentions ](https://www.g2.com/products/donedone/reviews?filters%5Bsentiment_snippet%5D=1553290&qs=pros-and-cons#reviews) See Related User Reviews TI Tamer I. Small-Business (50 or fewer emp.) 5.0/5 "Not your average project management / help desk solution" What do you dislike about DoneDone? As with any product, there is always room for improvement. One of the areas where DoneDone can improve is making their mailboxes HIPAA compliant. Be ## Top-Rated Alternatives [ ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp") ClickUp 4.6/5(13,684) ](https://www.g2.com/products/clickup/reviews) [ ![Jira](https://images.g2crowd.com/uploads/product/hd_favicon/33ea9716a927c77d0e0c7cfe1a01035d/jira.svg "Jira") Jira 4.3/5(7,934) ](https://www.g2.com/products/jira/reviews) [ ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform") monday AI Work Platform 4.7/5(17,131) ](https://www.g2.com/products/monday-com/reviews) [ View All Alternatives ](https://www.g2.com/products/donedone/competitors/alternatives) ![Monika D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika D.") MD Monika D. Director of Operations Small-Business (50 or fewer emp.) 11/17/2022 "Easy to use" 4.5/5 What do you like best about DoneDone? Simple and easy to use platform that doesn't require a long onboarding and training process. Review collected by and hosted on G2.com. What do you dislike about DoneDone? It would be great to have a summary view with the number of tasks in each stage. As well, as an analytics section to review progress by project, ticket stage, team etc. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? We use the platform to track web development projects, issues, bugs and feature requests that are organized to help the team stay on track. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 11/24/2022 "Easy inboxes DoneDone for you" 5/5 What do you like best about DoneDone? Clean UI, simple and easy to use, refreshing, and manages many aspects of a task or customer lifecycle in a single place as long as it is based on email. Really made it much more capable to manage multiple business emails from one site. Review collected by and hosted on G2.com. What do you dislike about DoneDone? I had a few issues setting it up with some more advanced mail servers such as those needing encryption options, like ProtonMail, but that was quickly resolved or an alternative was found. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? With every business we have a general inbox email and it makes it alot easier to track things across each distinct business by using the DoneDone UI and platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/24/2022 "Easy-to-use project management software" 3.5/5 What do you like best about DoneDone? Done done is nice and simple which leaves it to you to decide how your project is managed. It has a much lighter touch than others in the marketplace which is easier for smaller or less formal teams. Review collected by and hosted on G2.com. What do you dislike about DoneDone? It can lack some of the advanced features of its more mature competitors. Personally, I like all of the projects in a company to be run with strictly the same workflow (so I don't have to think when switching projects). As Done done is more flexible than other software, projects can slowly diverge in the way that they are organised if care is not taken to keep them aligned. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? It has really helped get us out of a mess of different systems - into a single source of truth. The best part is that the team were able to pick it up quickly, with little training, even though they did not have much experience with formal project management software Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Small-Business (50 or fewer emp.) 8/19/2022 "As the name implied - It Get Things Done" 3.5/5 What do you like best about DoneDone? This is one of those underrated tools that is good yet not getting enough attention. It is simple, straightforward and does exactly what it described. I like that the UI/UX is clean, simple and neat. You can use it for project management but it also excels at email support as a helpdesk solution. Last but not least, the founder and developer behind the tool are very genuine and helpful. This last point is one of the important criteria I'll take note of when it comes to choosing what software to use. Review collected by and hosted on G2.com. What do you dislike about DoneDone? While there are Zapier and API for integration. I hope to see more native integrations with 3rd party apps so I can create a better workflow for my personal work since their current native integrations seem to be catering for developers/ those working in IT field. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? Right now, I mainly use DoneDone for email support. Because 1) it is easy to add email addresses for each project inbox. 2) the mobile app is simply amazing. That means I can get things done even when I am on the move. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ina Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ina Y.") IY Ina Y. Senior Project Manager Small-Business (50 or fewer emp.) 11/18/2022 "quick, effective and easy to use" 5/5 What do you like best about DoneDone? Works instantly, labels are very helpful, and lining tickets is really easy, I mostly create new tickets by linking to a new ticket. Review collected by and hosted on G2.com. What do you dislike about DoneDone? I would prefer to have more statuses but I think that might be managed on Admin level just haven't checked internally. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? Technical bugs, issues, new projects and features, upgrades, design projects, and more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 4/2/2023 "Fast - Effective - Efficient method for tracking Project Issues and Resolutions" 4/5 What do you like best about DoneDone? The Ease to add users, conversations, tasks and watchers. Review collected by and hosted on G2.com. What do you dislike about DoneDone? Daily Billing reconciliation has taken a little time to get accustomed. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? New Project Go-Live support Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kristen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen S.") KS Kristen S. Director Small-Business (50 or fewer emp.) 4/21/2022 "A happy customer for over seven years" 5/5 What do you like best about DoneDone? I've been using DoneDone for over seven years. It's just solid. The interface is easy to use and it doesn't try to be "all things to all men". It does what it's meant to do very well instead. Review collected by and hosted on G2.com. What do you dislike about DoneDone? Honestly, the only thing is the fact that after being a super fan for over seven years I \*still\* don't have any DoneDone merch! Review collected by and hosted on G2.com. Recommendations to others considering DoneDone: Don't delay. It's 100% worth it and the support team behind it is pretty brilliant too. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? I started using Done Done when I was in-house because at the time the development team kept insisting stuff was done that really wasn't done. There also wasn't any central place for tracking and monitoring progress - which meant so much time was being wasted re-opening work/re-sending info. Now that I'm running my own business - it helps keep me on top of where everything is with the freelance team I work with. So, while it's not used so much to make sure a development doesn't pretend something is done isn't done - it does help keep me very organised across dozens of projects quickly and easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JE Jasmine E. Customer Service Manager Small-Business (50 or fewer emp.) 11/18/2022 "Easy to use and works well for our business" 5/5 What do you like best about DoneDone? You can set the priority on all emails so you can work on the most important emails first. I also like how you can allocate emails to different people Review collected by and hosted on G2.com. What do you dislike about DoneDone? I wish you could pull more data from the reports Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? Working emails in the correct order Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") ER Verified User in Real Estate Small-Business (50 or fewer emp.) 11/17/2022 "Great Program" 5/5 What do you like best about DoneDone? ease of setup, simple, straightforward. Keeps good track of our issues. Review collected by and hosted on G2.com. What do you dislike about DoneDone? It used to be a lot easier to change status on items. Changes were made to the programming so instead of closing an issue and it fell to bottom so you could see old issues, the sort is no longer as good as it originallly was. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? We use it for issue tracking across our small business. Really easy to create and assign so people keep track of things Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrew P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew P.") AP Andrew P. Operations Manager Small-Business (50 or fewer emp.) 11/17/2022 "Good shared inbox system" 3.5/5 What do you like best about DoneDone? Ability to see customer conversation history easily Review collected by and hosted on G2.com. What do you dislike about DoneDone? Poor search functionality. Works like a filter system on the title instead of a proper search on the email body. Review collected by and hosted on G2.com. What problems is DoneDone solving and how is that benefiting you? Ability to properly control our support desk tickets and have visibility Review collected by and hosted on G2.com. 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